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    Charleston GI

    3.7 (14 reviews)
    Closed 8:00 am - 5:00 pm

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    Ask the Community - Charleston GI

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    Charleston GI - Gut health

    Charleston GI

    3.5(42 reviews)
    12.0 miWest Ashley

    I had been a patient of Dr. Smith at Charleston GI for years. He's a very nice and friendly doctor…read more Last, year, my insurance company refused to cover a prescription for Humira, which I had been taking with minimal to no side effects for years, I asked the nurse for help. She was extremely rude and unhelpful. I was then switched to a biosimilar, and months later I experienced significant side effects. I left several messages with the nurse to have Dr. Smith call me to no avail. I then obtained insurance with a new company hoping to get back on Humira. The insurance company representative told me that my doctor needed to submit a prior authorization form. I asked the nurse to do so and to copy me, particularly since she refused to speak with the insurance representative or allow me to speak directly with the doctor. Apparently, she never submitted it. I found a new doctor, and within one week I was approved for Humira again.

    Denial to schedule due to full bill not paid‼Well, this message is not about any of the doctors,…read morebut the billing !!! I had a procedure back in Dec. 2025 and gave a wonderful review to include billing , but I must recall my message about the billing process being great. Today , I called the office to schedule an appointment and was told " my account was Blocked" because my balance in Dec was not paid. What!!!! First , I must say I don't have a problem of making a payment which I discussed with the young lady when I had my procedure. She stated making a payment is fine. No one called to discuss a payment arrangement or stated I had a specific amount of time to pay off my balance. With this being said my bill is under 700 and it has only been 3 months and I have made 4 payments 2 payments where I had my procedure (down payment, and balance due from that facility) , 2 payments as of today to Charleston GI which I made earlier this month and one today. I wrote this post because I knew someone from the office would read and want to respond . So I must say the payment isn't really the problem. I don't mind making a payment, but I do mind you denying me to schedule because the balance is not paid in full. Very disappointed in how your billing is set up for your patients!!!! Is this how Roper treats their patients???If you have a specific amount of time for a balance to be paid you should tell ALL patients upfront .To include , give payment options meaning different ways to pay off by drafting from an account , taking a payment out each month to get balance paid off. I would just say you should NEVER deny someone treatment for inability to pay. I must say even though I can pay something ,their are people who can't pay at all and I think this is wrong . Fix your billing process and work with your patients‼‼

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    Charleston GI - From Dawn to Sitting Sherri, these ladies have it going on!!!

    From Dawn to Sitting Sherri, these ladies have it going on!!!

    Charleston GI - Charleston GI

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    This was interesting.

    Coastal Carolina Gastroenterology and Hepatology

    Coastal Carolina Gastroenterology and Hepatology

    1.0(1 review)
    4.9 mi

    This is the very first time I have ever written a negative review on a company, but I felt I had to…read more"warn" potential patients of this practice. I went to Coastal Carolina GI last month for some bowel and stomach issues. From the very start, this office was unprofessional and not helpful at all. I received no less then ten phone calls in one day from them trying to confirm my appointment for the following day... receiving several even after I called back and spoke with somebody to confirm my appointment. The woman on the phone was rude and pretty much hung up on me. At my appointment the following day, I saw Dr. Kaplan and from the very beginning of my appointment seemed to dismiss everything I was saying and I could tell she wasn't taking my problems seriously. After 3 appointments where I was NEVER even given an exam and was instead ordered all these expensive tests that proved to be unnecessary, I decided to switch doctors. It only took my new doctor one visit to figure out what was causing my problems. It only took him to listen to me and give me an exam to figure out what was wrong, all things Dr. Kaplan did not do. I would highly recommend saving your time and money and going to a different GI doctor. I am so incredibly disappointed in this office and wish I never went there in the first place.

    From the owner: At Coastal Carolina Gastroenterology and Hepatology, we focus on diseases of the digestive system…read moreand liver. The digestive system includes the esophagus, stomach, small intestine, colon, rectum, pancreas, gallbladder, and bile ducts. We treat conditions such as Colon Polyps and cancer, Irritable Bowel Syndrome (IBS), ulcers, Colitis, heartburn, acid reflux, and Crohn's Disease.

    Charleston GI - colonics - Updated May 2026

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