Dr.Fuessner is great. Staff is experienced and kind. My only issue is that you have to go all the…read moreway to West Ashley to have procedures done. A two hour drive is difficult, and unfortunately, we have had find a doctor who does the endoscopy and colonoscopy closer to home. I was sad not to be able to use Palmetto digestive, but traffic being what it is now, impossible to justify that long drive. If it were not for that, I would have given them 5 stars.

They are wonderful, staff courteous. I've been a patient with Dr Feussner for years; he's caring,…read moretakes his time to listen. He is one of the greatest Dr's I have seen.

This organization is very patient oriented. I recently was referred by them to a surgeon for a…read morespecific need. I had issues that was in need of immediate attention since my surgeon appointment is not until the end of the month. I walked in just to ask a question as to what I can do in the interim since I was very concerned. They understood the issue and brought me back for a quick examination with Dr Gourdine. He was able to get over a prescription and other advice how to control the issue until I can see the surgeon. This was unbelievable. Their ethics, patient understanding and 'Do no harm' is alive and well at this practice.

Nobody likes getting colonoscopies done, but they are a necessary part of taking care of your…read moreoverall health. I absolutely cannot say enough positive things about this office and their team! Talk about making a person feel very comfortable, at ease and not like just another number. From the appointment booking, initial visit, checking in, to the actual procedure and check out... just wow! I felt respected, valued and like they actually cared about my wellbeing. The facilities are very modern, bright, clean and comfortable. The waiting area for your accompanying loved one is also welcoming. There is ample parking, fully wheelchair accessible with automatic doors. The icing on the cake? Receiving a thank you card from the office for having been a patient. Two thumbs up and absolutely recommend this facility and their staff. Thank you, Dr. Smith!

I had been a patient of Dr. Smith at Charleston GI for years. He's a very nice and friendly doctor…read more Last, year, my insurance company refused to cover a prescription for Humira, which I had been taking with minimal to no side effects for years, I asked the nurse for help. She was extremely rude and unhelpful. I was then switched to a biosimilar, and months later I experienced significant side effects. I left several messages with the nurse to have Dr. Smith call me to no avail. I then obtained insurance with a new company hoping to get back on Humira. The insurance company representative told me that my doctor needed to submit a prior authorization form. I asked the nurse to do so and to copy me, particularly since she refused to speak with the insurance representative or allow me to speak directly with the doctor. Apparently, she never submitted it. I found a new doctor, and within one week I was approved for Humira again.

Denial to schedule due to full bill not paid‼Well, this message is not about any of the doctors,…read morebut the billing !!! I had a procedure back in Dec. 2025 and gave a wonderful review to include billing , but I must recall my message about the billing process being great. Today , I called the office to schedule an appointment and was told " my account was Blocked" because my balance in Dec was not paid. What!!!! First , I must say I don't have a problem of making a payment which I discussed with the young lady when I had my procedure. She stated making a payment is fine. No one called to discuss a payment arrangement or stated I had a specific amount of time to pay off my balance. With this being said my bill is under 700 and it has only been 3 months and I have made 4 payments 2 payments where I had my procedure (down payment, and balance due from that facility) , 2 payments as of today to Charleston GI which I made earlier this month and one today. I wrote this post because I knew someone from the office would read and want to respond . So I must say the payment isn't really the problem. I don't mind making a payment, but I do mind you denying me to schedule because the balance is not paid in full. Very disappointed in how your billing is set up for your patients!!!! Is this how Roper treats their patients???If you have a specific amount of time for a balance to be paid you should tell ALL patients upfront .To include , give payment options meaning different ways to pay off by drafting from an account , taking a payment out each month to get balance paid off. I would just say you should NEVER deny someone treatment for inability to pay. I must say even though I can pay something ,their are people who can't pay at all and I think this is wrong . Fix your billing process and work with your patients‼‼

This is the very first time I have ever written a negative review on a company, but I felt I had to…read more"warn" potential patients of this practice. I went to Coastal Carolina GI last month for some bowel and stomach issues. From the very start, this office was unprofessional and not helpful at all. I received no less then ten phone calls in one day from them trying to confirm my appointment for the following day... receiving several even after I called back and spoke with somebody to confirm my appointment. The woman on the phone was rude and pretty much hung up on me. At my appointment the following day, I saw Dr. Kaplan and from the very beginning of my appointment seemed to dismiss everything I was saying and I could tell she wasn't taking my problems seriously. After 3 appointments where I was NEVER even given an exam and was instead ordered all these expensive tests that proved to be unnecessary, I decided to switch doctors. It only took my new doctor one visit to figure out what was causing my problems. It only took him to listen to me and give me an exam to figure out what was wrong, all things Dr. Kaplan did not do. I would highly recommend saving your time and money and going to a different GI doctor. I am so incredibly disappointed in this office and wish I never went there in the first place.

From the owner: At Coastal Carolina Gastroenterology and Hepatology, we focus on diseases of the digestive system…read moreand liver. The digestive system includes the esophagus, stomach, small intestine, colon, rectum, pancreas, gallbladder, and bile ducts. We treat conditions such as Colon Polyps and cancer, Irritable Bowel Syndrome (IBS), ulcers, Colitis, heartburn, acid reflux, and Crohn's Disease.

New additional location in summerville, so new and state of the art surgery center.Friendly staff,…read morelocation next to the freeway area, of 26 19b and A.

The staff really cares for their patients, the care and kindness from the receptionist, nurses…read moreanesthesiologist gosh thank you so much for making me feel comfortable. This is my first surgery and I am glad my experience was good. I highly recommend this place. Thank you all for being genuinely caring for the patients! Thank you again

Had an appt - got in quickly - Really like the Doctor Snd…read morestaff Going again for more test Great experience

After being a patient for years, i called today bc of a chrones flare and was turned away. I was…read moreinformed of a bill from my last colonoscopy of 470. One i was not advised of at the time of srvc or since. When i offered to pay 100 to be seen today, i was told that was not enough. I asked to speak to an ofc man and was told they did not have time tt to me.. obviously uts not about the patient at Palmetto but about the money!