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Charles W Green

3.0 (2 reviews)
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Accountants

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13 years ago

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5 years ago

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Smith & Smith, CPA's

Smith & Smith, CPA's

(7 reviews)

Made the mistake of giving this firm a try, they dont know what theyre doing and couldnt get my…read moretaxes accepted for 4 years. i was "stuck" with them or would have bailed long ago, lazy and full of mistakes and excuses for mistakes. having worked with dozens of accountants theyre incompetency is very evident. Now the fun task of getting reimbursed legally

This is our first time using their services and it has been a nightmare. We normally file our taxes…read moreonline, but wanted to use their services because of some changes in our tax return and we wanted to make sure that everything was correct. They assured us that everything will go smoothly. This year (2020), we received a notice CP81 stating that they have not received our tax return for 2017. I immediately called and spoke with Carolina T. and she advised that the system crashed during the time they filed and she said she will issue a refund. She also advised that she will re-file the same day (7/23/20) and she sent me a confirmation email that it was sent. I called the IRS again, hours and days later, and they advised they did not receive it. When I called back to Carolina T. at the CPA office, she indicated that it was filed and it will take some time for it to show up on the IRS side. Well it's now 11/20/2020, and we received another letter from the IRS. The same notice CP81 indicating that the 2017 taxes were not filed. In Summary, I don't believe the story that the system crashed and somehow lost our information or the filing didn't go through. If that was the case, why weren't there blast email or notice sent to people indicating this. Also this is the 2nd time they advised they filed electronically and apparently it still did not go through. I waited to write this review, because I honestly thought this was an honest mistake and out of their control, but now I realize, this is not a good business to work with. Although we did receive a full refund back for their services, this issue is still not resolved, and more and likely we'll probably be paying back interest. When asked if they will be paying the interest, she stated (back in July), that the refund should cover the interest cost if any. This is unacceptable. I was better off using Turbo Tax or H&R Block. I paid the higher amount for ease of convenience and quality. I received neither.

Jeremy Johnson - The Novyx Group - We hold quarterly meetings that keep you and stakeholders up-to-date on big-picture performance.

Jeremy Johnson - The Novyx Group

(10 reviews)

Downtown

My husband and I started working with Jeremy at the beginning of this year and in a matter of 6…read moremonths we are leaps and bounds ahead of our own set personal goals for our business. We always say, "there is nothing we can't do with a pool but the office"....well in comes Jeremy. He put together the most detailed presentation (that we completely understood) on how we should register our company, what tax breaks we could benefit from and all the paperwork we needed to get from A to Z. Jeremy always makes us feel like we are his only clients, (which is far from true) or at least his favorite, (this maybe true) :). But all joking aside, Jeremy is top notch. He answers all of our calls, emails and questions,(no matter how small) right away. Which for me, is one of the most important qualities that I look for in any business relationship. We have also found another perk working with Jeremy to be his vast network of businesses and people that he is ready to refer as soon as the request is asked. It has been such a relief for us to be able to use businesses that have already been vetted by someone like Jeremy. All in all, Jeremy is an excellent CPA. AND So. Much. More. If you are looking to get every benefit out of your company, then you have found your man. If you are great at your profession but lack in any of the office departments, I know you will be just as amazed with Jeremy as we are. There are no words for us to describe the peace of mind that we have experienced since starting work with Jeremy.

They did a really great job for me. They provided the best suggestion so far. Faster response time,…read moreeven during weekends. Thank you for your service. You deserve my 5 star ratings.

Charles W Green - accountants - Updated May 2026

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