All of our family has been using them for years. They are a very hardworking, smart group of people .Keep in mind, as with any tax preparer, that if you get your data in early to do your taxes, you will get it done sooner. That's what we have always done. Also keep in mind that they have priority deadlines they have to accommodate. Many people just think about personal 1040 deadlines, but there are many, so remember the earlier the better. read more