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    Charles Schwab

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Charles Schwab

    Personal banking

    Investment management

    Retirement planning

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    2 years ago

    This Charles Schwab had Extremely helpful and knowledgeable people I had a great experience.

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    South Carolina Federal Credit Union

    South Carolina Federal Credit Union

    (4 reviews)

    I have been with them 3 years. I assume because of their size they are very strict with overdraft…read morefees. If you make a purchase and a deposit clears a few minutes later you will be charged $38. You have a limit on how many times you can transfer money from savings to checking or incur a $7 fee. You have to Zelle from your savings which requires a transfer. I called today to ask if the fee could be reversed and my call "dropped" twice making it suspicious was hung up on. On a better note, I got my car financed there and rates are very competitive. The stay I have encountered inside the branches have been friendly.

    This all started because of the app update. The update caused me to be logged out of my app and I…read morecouldn't get them to help me via email. They told me that they could only assist via phone. I am currently attending a law enforcement academy and have extremely limited access to my phone during working hours. Because of the app update, call waiting times were far longer than usual. I tried for a month to get ahold of someone during my 10 minute window of phone access and could never get anyone. Because I couldn't log in to pay my CC bill, they reported it 30 days late. My credit is now down 100 points because they remain committed not to helping me in any other way than in a store location (I am in an out of state academy) or over the phone (i am in a different time zone, despite weekly attempts to contact them and pay my bills This is an incredibly unhelpful bank and I would not recommend it to anyone.

    AllSouth Federal Credit Union - Parklane Branch

    AllSouth Federal Credit Union

    (3 reviews)

    Horrible customer service !!!!! Been a memeber for 28 years and just received the worst customer…read moreservice over the phone from the call center !!!! I have a COMMON request and your staff and management acted like I was creating a whole brand new situation !!!! All I'm trying to do is get documents about my loan for the new state I'm in to register the vehicle!!!! That's it !!!!!! Will never finance through them again for this reason and now that I think about it, their auto rates are horrible, you would think they would show some love to someone of 28 years and ZERO late payments on anything. I don't care who controls the rates, allsouth could have given a better one !!!! Shame on you !!

    Absolutely TERRIBLE Customer Service!! I had the misfortune of speaking with Ruth, because I wanted…read moreto confirm receipt of a form I filled out for Autopay. She was literally telling me when I was allowed to speak... because I apparently needed her permission. This Credit Union refuses to accept my payment from an external institution UNLESS I fill out a form, that I had to wait for them to send in the mail, fill out with MY bank information so that I can pay my auto loan. They don't allow external bank payments on the app, on the phone or online.... it's the 21st Century!! Are you serious!?!?! I am currently working with financial at the dealership to re- finance my vehicle because, these jerks will NOT get a dollar from me.

    Charles Schwab - banks - Updated May 2026

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