I have been with them 3 years. I assume because of their size they are very strict with overdraft…read morefees. If you make a purchase and a deposit clears a few minutes later you will be charged $38. You have a limit on how many times you can transfer money from savings to checking or incur a $7 fee. You have to Zelle from your savings which requires a transfer. I called today to ask if the fee could be reversed and my call "dropped" twice making it suspicious was hung up on. On a better note, I got my car financed there and rates are very competitive. The stay I have encountered inside the branches have been friendly.

This all started because of the app update. The update caused me to be logged out of my app and I…read morecouldn't get them to help me via email. They told me that they could only assist via phone. I am currently attending a law enforcement academy and have extremely limited access to my phone during working hours. Because of the app update, call waiting times were far longer than usual. I tried for a month to get ahold of someone during my 10 minute window of phone access and could never get anyone. Because I couldn't log in to pay my CC bill, they reported it 30 days late. My credit is now down 100 points because they remain committed not to helping me in any other way than in a store location (I am in an out of state academy) or over the phone (i am in a different time zone, despite weekly attempts to contact them and pay my bills This is an incredibly unhelpful bank and I would not recommend it to anyone.

Horrible customer service !!!!! Been a memeber for 28 years and just received the worst customer…read moreservice over the phone from the call center !!!! I have a COMMON request and your staff and management acted like I was creating a whole brand new situation !!!! All I'm trying to do is get documents about my loan for the new state I'm in to register the vehicle!!!! That's it !!!!!! Will never finance through them again for this reason and now that I think about it, their auto rates are horrible, you would think they would show some love to someone of 28 years and ZERO late payments on anything. I don't care who controls the rates, allsouth could have given a better one !!!! Shame on you !!

Absolutely TERRIBLE Customer Service!! I had the misfortune of speaking with Ruth, because I wanted…read moreto confirm receipt of a form I filled out for Autopay. She was literally telling me when I was allowed to speak... because I apparently needed her permission. This Credit Union refuses to accept my payment from an external institution UNLESS I fill out a form, that I had to wait for them to send in the mail, fill out with MY bank information so that I can pay my auto loan. They don't allow external bank payments on the app, on the phone or online.... it's the 21st Century!! Are you serious!?!?! I am currently working with financial at the dealership to re- finance my vehicle because, these jerks will NOT get a dollar from me.

I was a member of Wells Fargo Bank since 2000. These guys just don't get it. You open fake…read moreaccounts..phony credit card accounts and mortgage/auto insurance accounts. And just recently, Wells Fargo was fined over a billion dollars. And they wonder why I'm closing my account????

I like all the people who work here very friendly. They have two drive up ATMS on site at this bank.read more

I have been with Lamplighter Insurance for over 4 years now. My agent, Jim, is absolutely amazing…read more He is timely, professional and understands the buyers perspective. Jim should be the insurance example, foe what "good looks like". Thank you from my family to yours.

From the owner: Local Independent Insurance Agency specializing in assisting clients with all of their insurance…read moreneeds. Our clients are our partners - and placing the highest quality coverage for the fairest price is our goal. Personal (Auto, Home, Life), Commercial, Workers Comp, and Bonding.