Make sure when you're in at the bank you stop in and see their amazing financial advisor Clint…read moreJones. And the tellers and bankers have the best customer service in the area.

Wells Fargo Sandhills, NE Columbia, SC 29229…read more Sat for a little over 30 minutes before someone approached me to inquire why I was there. I saw this person come in, and I assume she was coming back from lunch, so I really cannot comment on that. She took my ATM card and logged me in. However, for the 30 minutes I was sitting there, it must have been social hour for the numerous staff milling about and .... who were way too busy apparently. Then, another person asked me what I wanted, and I pointed out "A Notary." She asked out loud, "What do you want notarized?" I indicated a piece of paper, so she decided it would be a good idea to take the piece of paper from my hand and look at it which struck me as odd. Of course she said she would help me but opted to walk off and continue her conversations and socializing ... The lady who finally notarized my piece of paper took care of things, but this is the same lady which is always working hard and taking care of a lot more folks than the social hour club. I hope this branch is not a race to the bottom but it sure looks that way based upon my last few visits. I hope the few folks who appear to actually work decide to not look for a new job since the social crew are just taking up space. It took me over an hour to get a piece of paper notarized but I am glad I did not interrupt the social hour ... I am positive that socializing must have been really important ...

Having the worse bank service in my life I tried again thinking things would change. Standing…read morebehind an elder with a cane for ten minutes before I left in disgust. Elder still standing,,one teller.." I need to get a few pennies,," then to the vault to have a chat with another employee,,,will never visit this horrible branch again.

Awful customer service...very rude....difficult to work with. Save yourself a lot of frustration…read moreand use a different lender.

do yourself a favor and find you a better bank that cares about working things out with you…read moreespecially if you've been a member for over 15 years like I have. My issue,, I don't just have my authority around like that and they go on vacation. It takes me a little while to save up so haven't taken a family outing in quite a while. Want to surprise my wife and take her out of town to Myrtle Beach for her birthday, tried booking a nice hotel for $600 through booking.com which you've never used before unfamiliar with but we download the app and it everything we were instructed to do we never did get a confirmation number, spent the next day and that rest of that week, calling texting emailing blowing booking.com up, but they would not talk to nobody unless we had a confirmation number which was the reason why we were calling in to begin with to get a confirmation number to go out of town on a three day vacation for my wife's birthday, what made it worse in the middle of the night? My wife got email saying someone logged into our booking account. We just knew we were hacked with all these state-of-the-art scammers and hackers on the web happens every day so he immediately did with any other American would have done call the bank report a fraud for them to please help protect my $600 that I think I'm about to get done for me.. Well we did everything instructed and we're supposed to do. I cannot tell you how many times over the next three months my bank. (Allsouth Federal Credit Union) assured me do not worry do not worry you will get your money back because I forgot to mention once we booked the hotel through booking within a matter of 30 seconds $600 was deducted from my checking account just like that, but again we're following our banks, instructions, and doing what we're supposed to so we wait and wait and wait calling the bank once a week to check in being assured, that's probably the process you'll get your money back,, well about altogether three months or so we finally get a letter in the mail about two weeks ago, stating that again my bank (Allsouth Federal Credit Union) again who I've been a loyal member with for over 15 years said that they found no-fault with booking.com, and that booking.com said we never attempted to try to get in touch with them so we were losing our $600 hard earned dollars, of course we immediately tried contacting the bank to ask if we could show them all the proof I have we have so much proof my wife screenshoted and saved every time she attempted to get in touch a booking.com, but could not I would not talk to us because we did not have a confirmation number. If I could just go in there and show them that I could prove my case, and prove that and get my money back, but they don't wanna hear it. They just want to be done with it., the one big piece of evidence I have is that booking.com said they sent the confirmation to my wife's AOL email account which has been a debt account for over 10 years lol lol, just for shoots and giggles. I tried emailing a test email to her AOL account. And it immediately told me Mel would not go through because this is not a working account so my thing is how can booking.com tell my bank they sent my confirmation number to her email account that which is a dead, no longer in use email???. but again my bank must be done with it and not try and help me out one of their members for over 15 years I'm not asking you to take my word. I'm asking them to give me 15 minutes to show them my proof to prove my case, but they were not., so long story short when I get my things together, we will be leaving this horrible, horrible, horrible banking institution ( Allsouth Federal Credit Union) and find another bank institution that wants me as a member in my business, and will truly have my best interest at hand. Thank you for taking the time to read my horrible experience and review with AllSouth.

I've had mixed experiences at this Wells Fargo branch. I've come here to purchase some checks, and…read morewas able to get them quickly, and the clerk was very nice and courteous. However, the most recent time that I went, I went to get some documents notarized, and they had me sit in the waiting area for about 15 minutes before informing me that they didn't have a notary public present. As such, I would say that if you just need the most basic bank services, that this location is fine, but for anything even slightly more complicated, I'd go to a different branch.

I called the customer service department to close my account because I work their banking hours…read more(schedule change). I advise that I did not want any transaction to come through and no money is longer in the account. I was then told they were charging me to close my account over the phone. Also, because I was closing my account before having it for 6 months (which I was 6 days shy of this) I had to pay $25.00 more, which I was never told of this...But who charges someone for closing an account?

I do business for my mother in law at First Citizens Bank, I have financed items through this bank…read moreand never had a problem. The tellers are very helpful and the managers have never led me in the wrong direction as far as handling my mother in laws banking affairs. My experience has been that they absolutely care about their customers and really put forth the effort to assist you, if they can and they can in almost all cases, to me that is what makes them a 5 star bank. Everyone must understand that there are some rules that for any reason, can't be bent or broken, but at least they are willing to get things right and help.

Never thought of reviewing a bank! But this branch is full of helpful people with wonderful…read moreattitudes. I was greeted and they were so understanding and eager to help me. I didn't have to wait 7-10 business days to get my debit card because they printed at the bank. This location is great. Ameris is a great bank so I wholeheartedly recommend this location and this bank. The bank was clean and smelled clean.

This is a fantastic, regional bank. Everything here is easy, and fees are virtually nonexistent…read more Becky is a terrific personal banker, and Scott does a great job running the branch. The few times it has been more convenient to call their central toll-free number, somebody actually answers the phone. No dial-by-name menu. No buttons to push. A live person picks up that can actually answer your question. Would highly recommend bringing you business here!

Open on Saturdays, generally no line no waiting. A bank that does not feel like a bank for they…read moretreat you like a human.

They are incredible! Best service in any business I know- better even than Harry & David and Chewy,…read morewhich are excellent! No lines, great service, incredible hours (even Sundays). They know where scissors are for red tape, although they do not cause oroblems , only solve them.

Customer service is second to none. Bri St.John goes over and above for all of her members.read more

I'm so glad I bank here instead of a large, national chain bank. No matter what location I visit,…read morethey always treat me so well and welcome me so I feel like part of the family. Typically I just use the ATM here, but I had to go inside to ask about some foreign ATM things for an upcoming trip and they were ably to easily answer my question and help me with all my banking needs. If you need a bank in Columbia, this is the one to choose!

This is one of the 2 BofA's that are open on Saturday (from 9am-1pm) in Cola. Drive-up service also…read moreavailable. The tellers are usually prompt and on the weekends there usually is not much of a wait. Seating is limited in the center. Ample parking in the surrounding lot. The security detail on Saturdays has always been pleasant to me with a smile.