Office Dr. Pollak I visited on the base of the discount coupon purchased on groupon for cleaning teeth! First they made me an x-ray of the teeth, after his assistant me perfectly cleaned teeth and finally I had a personal consultation with a doctor who told me what he had seen on the x-rays. Pointed me to a possible risk of wisdom teeth with whom I have had the problem in the folowing weeks therefore I visited office of the doctor again! It was a complicated case that required surgery procedure and therefore he recommend me another doctor, Dr. Ronald Biondo, in the same building. Dr. Pollak arranged appointment for me, escorted me to the office of his colleague and participated on consultation of my case! Day after the surgery he personally called to make sure that everything is all right. Can not recommend nobody more! read more

Dr Pollak and his whole staff are amazing. Friendly and welcoming. But above all professional and excellent at their job. Dr Pollak is the best dentist around. Whether it's a cleaning, a small or large filling. Whitening, Root canal. I would recommend him to anyone. read more

Fabulous dentist. Does not rip you off and he explains everything he's doing. He has a dentist who comes in once a week to do implants. I think he's reasonably priced read more

I highly recommend Dr. Pollak for all your dentistry needs. Not only is he highly skilled but he also is a great communicator. He will explain exactly why he is doing a dental procedure and answers all your questions. Dr. Pollak is also perfect for anyone who is nervous about seeing a dentist. He has a kind manner and will ease your fears. A hidden gem in the heart of New York City. Karol W. NYC read more

First thing you want when visiting your dentist is a reasonable wait time. This is what you can expect here. As far as the dental work all I can say is that Dr. Charles is as gentle as can be. His bedside manner is exemplary. Lots of funny stories and assurances. He prides himself to "pain free" treatment , which he delivers in spades. His work is exceptional. read more

Dr. Pollak was very friendly and efficient. The office was small and tidy, just as dentist offices usually are. He had a sense of humor, and takes the time to explain why taking care of teeth is so important and the "new 2016" way to take care of them (mouthwash - floss - brush) - and brush preferably with an electric toothbrush and change that tooth brush head every 3 months like it recommends to. read more

Came here with a Groupon deal (Exam, cleaning, x-rays, and take-home whitening kit) for $75 and enjoyed the visit due to the lovely staff! They also have a deal for Exam, cleaning, and x-rays for $57, which is a steal in NYC. https://www.groupon.com/deals/charles-pollak-dds Pros: - Prime location, under a 2 minute walk from Grand Central - My hygienist, Isalinda, was awesome, and I highly recommend her! She is incredibly sweet, friendly, professional and constantly provided me with tips on how to take care of my teeth. - I spoke with Dr. Pollak at the end of my session and he is funny, extremely smart and you can immediately tell he is a strong advocate of preventative dental care. Both he and Isalinda weren't pushy or aggresive at all to have you come back for more services, which I liked. - I received a box of Venus White Ultra Whitening Oral Care, a little hesitant to use it due to OK Amazon reviews: https://www.amazon.com/Venus-White-Ultra-Whitening-Oral/dp/B010E3RFLO Cons: - Office and machines could use an update/makeover - I waited 15 min to start my appt- which can be tricky if you're under a time crunch to go back to work read more

I was fortunate enough to get connected with Dr. Pollack through Groupon and I'm very very pleased. Im a little reluctant to admit exactly how long it's been since I've gotten my teeth cleaned, so let's just say it was long overdue. The hygienist that cleaned my teeth was Mora and she did a super duper rockstar job. I even asked her if my teeth were the worst she had ever seen and fortunately, they were not. She is a regular staff member here who Dr. Pollack says has been with him for a few years. With group on you never know if they're going to bring in backup staff and it was refreshing to know that a regular staff person treated me even though I was using a group on for services. She told me preventive measures and consequences which I appreciated. I then met Dr. Pollack and he was a real hoot! He's a genuinely hilarious guy and was a pleasure to converse and really cares about the patients he works with. He gave me a very visual explanation of the consequences of not keeping up with dental cleanings and I appreciate the candor and approach! Highly recommend and will definitely be back! read more

best dentist I have ever had. he is gentle, professional, considerate and he will make you are getting the best treatment with no doubts! THANK YOU read more

Maybe the only professional & honest dentist in the city!!! And he will not rip you off like the other dentists. Thank you Dr Pollak! read more

Recommended here by a friend. They knew my friend by name when I checked in, which was impressive. The entire staff was really friendly-- best bed side manner I've ever seen. I knew that my insurance covered cleaning once a year, but moronically didn't check the specifics before going in. The front office called my insurance company and made sure that I was covered for X-rays and cleaning before moving forward with a full set of X-rays. Dr. Pollak was one of the friendliest and personable fellows I've encountered in NY. He told me that he loved my teeth and wished that he could recommend some additional revenue generating service, but wouldn't be able to. I liked it there quite a bit and recommended to a few friends. The only downside was that they were renting out one of their office spaces to another dentist and I was in a room with a slightly old school X-ray machine that I had to help hold in place for a picture or two. Not a big deal though. read more

I bought a groupon for a first appointment with Dr. Pollak and it was beyond worth it. Go for it. I had a great cleaning, I really liked my hygienist, she was super sweet and friendly. Then she introduced me to Dr. Pollak who clearly loves what he does. He spoke to me very passionately about teeth. They found one new tiny cavity, and that my oldest filling was damaged and needed to be replaced... and I'll be honest, at first I thought, ah how do I know you are telling me the truth. But then Dr. Pollak showed me the two spots they were talking about (which no other dentist has ever done) and I could see the dark spots in my teeth. Why don't other dentists do this? SO I made a follow up appointment to get the two spots taken care of yesterday. When I went in I was so nervous, I knew it was irrational, but I just was. Dr. Pollak was so great. He chatted with me and made sweet little corny jokes, and numbed my mouth with a an ointment so I didn't feel the novocain needle going in, and gave me time to get numb. He gave me a hand mirror and showed me the dark spots. Then he drilled the first one, gave me another look/told me to feel it with my tongue, then filled it in. Then he did the 2nd and let me watch (with the hand mirror) as he used the different compounds to fill it in. It was fascinating. If you are looking for a new dentist I'd definitely recommend his office. :) Oh, and I got a sample bag of toothpaste, floss, toothbrush, mouthwash, etc. read more

Although we live in another large city and could receive services from local people, our family travels over 150 miles each way to see Dr. Pollak. We have been doing this for twenty years and have consulted him even when we have had other dental plans. We've had significant dental work done over the years, and we have always found his work to be superior. Dr. Pollak does not just 'do' teeth. He explains what he is doing, why he is doing it, and what alternatives his clients have, so that his clients feel like partners and in control of their treatment. Dental appointments are no picnic, but I find myself looking forward to visits. He does not just know us by name; he personally greets us when we arrive.His secretarial and hygienist staff are friendly and welcoming and his office is always neat, cosy and well stocked with magazines and the small pleasantries that make for a good experience. He is quick and virtually painless, and we have never had an issue over pricing. I am sure my whole family joins me in recommending him to anyone who is looking for an outstanding dentist and an incredible human being who combines state of the art skills with old-fashioned kindness and service. read more

Dr. Pollack and his entire office team are amazing! From my very first visit, I was impressed by the doctor's friendly manner. His sense of humor is relaxing and necessary for someone like me who dreads going to the dentist. He educates his patients, is patient and honest. The hygienist and office manager are equally impressive. Highly recommend! read more

Dr. Charles Pollak, Is by far my favorite dentist in New York. Is humor relaxes me every time I need to get a treatment, his skills and professionalism do the rest. And if you need to have a tooth removed, again he is the guy for the job. that's how I actually met Charlie, he was explaining all about the teeth and gums structure, kept me focus on the details totally distracting me from the fear of pain, and before I noticed my tooth was on the tray... I Iiterally felt NOTHING ! David, read more

This dentist is EVIL. He grinds away and pits holes on other teeth without telling you. He creates dental problems to make more money for himself as your teeth fall apart thanks to him. I regret the day I ever stepped foot in his office. He flattened my healthy teeth and gouged out a filling from another tooth that was healthy and had no problems. There's a special place in dental HELL for people like him. read more

I hadn't been to the dentist in nearly 5 years and was definitely due for a cleaning. I don't have dental insurance anymore so I browsed Groupon for a local dentist with good reviews hoping for a discount, and I found Dr. Pollak. Booked on Zocdoc for an appt. a couple days later and WOW so impressed! The hygienist made me very comfortable and my teeth SPARKLE! I will not go anywhere else for my teeth. read more

Dr. Pollack is very friendly and cares greatly about his patients. I highly recommend him for any person who needs help taking care of his or her teeth. He helped me greatly improve my small teeth that were of concern read more

I hate going to the dentist. But Dr. Pollack is awesome. I appreciate his genuine concern for his patients, his humor, his knowledge and the fact that he will clearly explain things! He also takes a holistic approach, meaning that he talks about how what's going on with your teeth in respect to the whole body. I recommend him wholeheartedly. I am usually wary of doctors but I trust him because you can tell her loves what he does and that he truly cares about people's health and wellbeing. read more

Dr. Pollak has been my dentist for 6 years. My husband and my son are also using his services. Dr. Pollak is an amazing dentist and very trustful, good man. I can say only most delightful things about Charles and his team - very professional, incredibly caring and friendly people. Highly recommended! Tanya read more

Both my wife, Jaffa, and I have known and used the services of Dr. Charles Pollak and, when needed, associated specialists to whom he refers, over the course of some twenty years. The quality of his work, his level of skill and expertise, his manner of care, his smile and occasional joke have always been and continue to be the reasons we always return for all of our dental care. I'm a hands-on, now retired professional, highly technical in nature who needs to understand treatment options and be involved in treatment decisions. Dr. Pollak has the patience to field my questions and is an out-of-the-box thinker who always finds the best solutions to some very difficult dental problems. On the other hand, Jaffa doesn't need details. She simply needs to feel at ease with and confident in her dentist. Dr Pollak makes that very easy. Indeed, for reasons stated, you'll find Dr. Pollak to be your perfect dentist. Add to that his comfortable office and his terrific staff, and you just can't go wrong. Fred read more

Best Dentist in NYC. My first consultation was from a Groupon deal. I'll be going nowhere else from now on. Me & my teeth love him & his warm, friendly staff! read more

I am driving from NJ to NYC. With a lot of patience Dr Pollak always will make you feel that you in good hands, he will treat you properly and also educate you trough the treatment itself. You can tell he do it with a lot of love and a fun way to make this visit as easy as it can be for you. Thank you Dr Pollak if there was an option for 10 stars i will give it to you :) read more

I have been going to DDS Charles Pollak since 2006 for a variety of dental work and he is an amazing dentist. Dr. Pollak has taken away my fear of the dentist and makes the experience stress-free and even fun with his humor. More importantly Dr. Pollak does great work; he is professional, honest, caring and reasonably priced. I have recommended Dr. Pollak to friends and family and will continue to do so. - Shawn Malachovsky, Attorney-At-Law read more

I can't recommend dr pollak enough my insurance doesnt cover him but i pay at cost hundreds to go to him because of how he does business. He saved 2 of my teeth due to a bad dentist i was seeing So i heard about dr pollak and when i just went to see him for a inspection he told me i have a filling that was leaking. And he pointed out where and showed me the tooth was GREY when i went to my old dentist a week earlier and was never told anything about this. And my other tooth dr pollak managed to to fix without pulling it which would have been what the other dentist would have done. I live in yonkers and go into the city just to see dr pollak with good reason. read more

Very nice and clean atmosphere. Very good hygienist. Dr. Pollar checked my teech for cavities after the cleaning and was very nice. It was obvious that he loves what he does and cares about people. I absolutely recommend this dentist office. read more

Excellent work, always willing to make it work with my crazy travelling scheduling. Staff very supportive and responsive. I recommend Dr. Pollak to my kids read more

Dental work is super expensive...THIS IS WHY ME AND MY GIRLFRIEND BOTH APPRECIATE DR. POLLAK because he takes the time every session to explain whats really going on in our mouth in hopes to save us lots of money, time, and pain. I get a biology lesson from him every cleaning and it has seriously made me more aware of my teeth and my body in general. He and his staff all take their time with each patient instead of running from room to room and they add value to the experience by making us feel much more comfortable...because lets face it, the dentist hasn't always been the best experience for us. Highly recommend his practice! read more

Dr. Pollak is amazing. I went in for restorative work and he outlined a clear plan. Dr. Pollak is personable, engaging, and a consummate professional. read more

Very friendly and enthusiastic and they seem to be very willing to work within peoples schedule and budget. I recommend him to all of my friends who are looking for a dentist. read more

For me, having a toothache is traumatic enough; having a toothache while I'm three thousand miles away from home is enough to put me right over the edge. Enter Dr. Pollak, a god-sent referral from a dear friend. Within minutes he diagnosed my dental deviant and set out to provide the long-awaited relief--which he did within the hour. Along with being a brilliant technician, he is also surprisingly funny, energetic and passionate about helping his patients. read more

I took my 91 year old mother to Dr. Pollak with a front tooth broken out of her denture that she had worn for years. I fully expected Dr. Pollak to tell us we had to start from scratch and get a completely new bridge which would cost us a lot of time and money, not to mention the fact that my mother hates going to the dentist and was dreading giving up her comfortable and well worn bridge. I was pleasantly surprised when he called us the day before our appointment to see if we could come in 30 minutes later because he had an emergency he was going to have to fit in and he didn't want to make us to wait! When we arrived he came out and greeted my mother personally, and in the room we were delighted to find that he could replace the single tooth that was missing and that she could leave for our family vacation the next day with a beautifully restored smile! After examining the bridge carefully, he said that it was in good condition and that there was no reason to get a new one yet! WOW! My mother was thrilled and I was greatly relieved. We learned that Dr. Pollak was a dental lab technician before he went to dental school, so he understands dentures and bridges and is able to create a comfortable fitting denture and can do things that most dentists have to send out to a lab to do. He is extremely caring for his patients (we talked to a patient in the waiting room that had been his patient for years and said that all of his friends go to Dr. Pollak and they all loved him). He is also really good with senior citizens, and as the caretaker of my mother that goes a long way! We were very impressed with Dr. Pollak, and we are happy to say that he has two new happy and grateful clients! Thank you Dr. Pollak!!!! read more