My experience with Dr. Kramm was incredibly disappointing; if I could leave 0 stars, I would…read more Throughout the entire visit, I felt completely unheard and unseen. Due to my complex medical history, three different doctors referred me to a rheumatologist. I chose to schedule an appointment with Dr. Kramm based on her positive online reviews, but I felt unwelcomed from the moment she walked through the door. She barely made eye contact, didn't ask follow-up questions as I explained my symptoms, and refused to look at the medical images I brought to reference. Instead, she simply copied past notes from other providers into my chart and told me she could not do anything more for me, dismissing me back to my previous doctors. She was incredibly short with me, insisted she wasn't the right fit, and even suggested I shouldn't have come to see her in the first place. When I asked for a clear reason why she couldn't help me, she couldn't give me one. I absolutely do not recommend her. Now, it's back to square one.

My experience with Dr. Kramm on March 1, was amazing. I have been seeking a diagnosis of various…read moreconditions, associated with multiple autoimmune disorders for over 4 years. The physicians I visited prior to Dr. Kramm, all provided me good information with regards to relieving my symptoms. However, Dr. Kramm was the first doctor to spend over 40 minutes looking up and diagnosing my prior lab results (blood panels etc.,) and authoritatively providing me with a diagnosis and a series of future tests and steps I needed to take. She was exceptionally kind and patient with me; she explained everything in a way I could understand. I couldn't be more thankful and grateful. I would sing the praises of Dr. Kramm and the University of Washington, Montlake to everyone I know. My visit with Dr. Kramm, greatly exceeded my expectations. She is literally my lifesaver. Knowing she was at the helm of my treatment plan, gave me hope that I could live more normally and longer with my potentially life -threatening disease.

I came down with the flu last week. After an alarming fever on Tuesday, I scheduled an appointment…read morein the afternoon to see Dr. Norsen at Virginia Mason in Bellevue. When booking the appointment, I was asked to put on a facemask when I entered the office. Obviously this was for precautions against swine flu. I liked that they were careful to do this, although it looked weird as I was the only one in the lobby with one on. I get called in to the room and get my vitals checked. It has been a while since I have been here, so many of the things on file were old news which included a medication I had been prescribed that I stopped taking 2 years ago. My computer file was messed up with a test request for that of a female. This made me apprehensive somewhat. As for the appointment itself, it was okay but rather predictable to what I was expecting. Though the utterance of the phrase swine flu was not pleasant. I never did get a true diagnosis of what type of flu this was swine or not. Thus, there was no prescriptions to be prescribed, but rather the rest and fluids treatment. I would say three stars would be more appropriate, but I will push this to four as I agree with Dale with having a doctor that plays it safe. It looks like Virginia Mason seems to do that, though some things could be improved on. Like listing patient gender correctly.

My experiences with Dr. Norsen and Virginia Mason echo that of the 56 year old comments above…read more I broke my foot and have a chronic shoulder issue and Dr. Norsen would not assist me with any pain relief. Additionally, after experiencing some other health issues I struggled in even reaching Dr. Norsen to discuss in detail my possible course of action. My only option was to talk with his nurse and she would email him. He would email her back and she would read the response to me. Total Joke. Its like the McDonald's Fast Food Drive-in of Health Care. He does appear to care about patients, but his tendency to play it safe and avoid prescription drugs swing too far to the right and cloud his effectiveness. I'm moving on...

Christy Vath has been my rheumatologist for several years, and I couldn't be happier with her…read moreservice. She is consistently attentive and compassionate, and I never felt rushed with my long lists of questions and concerns and always feel like I leave with what I came in for. Because of Christy, I have switched my alliance with UW/Valley Medical to Swedish medical practitioners and services. Christy is my favorite doc ever.

Dr Mohai has been caring for me for over 20 years and I have great confidence and faith in his…read moretreatment plans for my RA and Lupus. The staff is so kind and helpful. Jade is a fabulous nurse who makes my infusion treatments pleasant and you know she cares!! Love all at this clinic.

Most of the providers here are very pleasant and good at listening to patients…read more If you need paperwofk from them for a experience so far is that you may have to bug them about it once or twice. This is true of medicine that requires prior authorization from insurance companies. If you have other types of paperwork (insurance claims, etc.) It's easiest to bring it to an appointment so you can explain what you need from them.

I've worked with Dr. Carkin for almost 20 years and she continues to give me so much attention, has…read moreread the latest notes from other doctors before my appointments so she is up to speed, and covers the full spectrum of my health, asking not only about my bones but also my stress level. She is a wonderful physician.

Yup it is a family thing. My grandparents went here, my parents went here, my siblings go here, and…read morenow the next generation is making the rounds. It's not just a tradition, it's the confidence of having a doctor you trust. Superb experienced staff and on-site facilities and with the hospital right across the street (literally) they have extensive resources available to them. A lot has changed over the years, they've moved from a somewhat poky little building on 116th to a multistory mega-plex (across 12th from Overlake Hospital) and the appointment systems is a bit of a maze of "push 1 for... push 2 for.... push 3 for...." but eventually you'll get to speak to real person who will really care what you have to say. Edit: New address: 1407 116th Ave NE, Ste 200

I would not recommend using this facility for your infectious disease or your general practitioner…read moreneeds. Once my doctor retired they wanted to send me to three or four doctors to get the same meds I have been taking since 2007. To make it worse, I tried to get an appointment with an Overlake general practitioner for four months and have been waiting. Not to mention the other doctors they want to book me with for existing and long term meds with no intervening issues. I am convinced that this clinic is operated in a rigid and very non-holistic way, asking you to see a different doctor on different days IF you can get an appointment without waiting months, in order to bill as much different services as possible. I have literally been out of prescribed medication for two months and they refuse to refill even though I have been available to see the new doctor the entire time. The bureaucracy here is like nothing I have dealt with and l've used some of the best practitioners in the country, including in Los Angeles where everything was managed in a seamless holistic way with one provider who was there to deal with the ongoing and normal needs of the patient unless a bee issue arise and you need referral. Overlake is a big business with big bills and a big bureaucracy that will try to send you to four doctors for four medications (if you can get an appointment) even though you're medical history has not changed and your condition is perfectly stable. When I advised them I as having bad side effects from abruptly stopping a medication due to doctor retirement the reply was sorry you have to see try new doctor even though I can't get an appointment for months. Imagine seeking an appointment in February and being told we can see you in May. Stay away. Don't forget these are the corporate vultures who were in a scandal during Covid when they provided scarce Covid vaccines to their rich Bellevue donors. That's how they operate.

I had a great experience going to see Dr. Mokha at the Polyclinic. I went specifically to learn…read moreabout my food allergies, and he was patient in explaining the testing process, going over the results, and explaining the difference between a food intolerance and a food allergy. He also found a problem that no doctor had told me about before, and prescribed medicine that allowed me to breathe better than I ever have. I was so impressed with the care of their team, and the experience at this office.

If you're going to brandish the lofty slogan "treat every patient as you would treat your own…read morefamily member," it would be wise to first understand that such words demand a level of competence, organization, and basic human decency that, regrettably, seems entirely absent from Mr Mokha. A referral was faxed over with the assurance that it would be reviewed within one to two weeks. That time passed in predictable silence. In a futile attempt to aid this provider's office's evidently staggering inefficiency, I personally hand delivered another referral two weeks later, and the front desk, in their finest display of unearned confidence, confirmed receipt and assured me that I would be contacted within the week to schedule an appointment. *51 days later,* I am still waiting for this so-called contact. Upon visiting the office again--because apparently, that's what it takes to inspire even the barest hint of action--I was informed that Mr Mokha, in all their infinite busyness, *still* hadn't bothered to look at it. If you are incapable of managing your practice, have the decency to set proper expectations. Do not tell people two weeks if you intend to let their referral gather dust for seven. Such behavior betrays a profound lack of respect for humans and their time. It reveals either an alarming incompetence, or worse, a complete indifference toward those you've taken an oath to serve. If you really treat your family this way, I pity them. If you don't, then your little motto is nothing more than the self-satisfied ramblings of a professional-in-title whose interest in patient care begins and ends with a marketing brochure.