Every time I have gone to this store I have been treated with the upmost respect and fairness…read morebeyond any other shoe store I have been to. I have sold several shoes to them and not only did I get a great price, I even tried to kick them down a few old pairs for a donation and they said "We got you, let's get you some money"!! Who does that. THEY ARE OUTSTANDING !!!!!

Disappointing experience. I sent photos of all the shoes beforehand and clearly discussed pricing…read morewith them before making the trip. Sneakers was used and in great condition. They told me they not gonna be lower than $200 so I went in based on that conversation. Once I got there, they offered only $160. I understand a resale business needs to inspect shoes in person and make a profit, and I wasn't expecting them to pay retail or private-sale prices. But the condition was already shown in the photos, and cutting the offer another 20% after getting me into the store felt like a waste of my time. If $160 was realistically their range, I would have appreciated knowing that before making the trip. Just sharing my experience so other people selling shoes know that the price discussed through messages may change significantly once you arrive.

SoldOut LA Been coming here for a while now. The Gentlemen…read morethat work here are so nice and professional. They really know their stuff. They have amazing clothes, shoes, and designer items. They work well on giving you a deal and they are always super nice! I have to say I got quite a bit of new clothing items here like a supreme Skittles jacket, KAWS ,Labubu, and many more amazing items. You can also trade items which is fun. If you need something Stylish this is the place to go. I love coming here and this place is very well run! Gentlemen here are great :)

Always a pleasure doing business with the fine folks at SoldOut LA! They are knowledgeable and…read morefriendly- have a great selection of new and pre-owned shoes, and offer very fair prices. It is rare to find a sneaker shop these days with employees who actually care to engage with their clients and don't try to "cool-guy" you. 5 stars!

I've come a few times over many years. It's been awhile. Have always had positive experiences…read more Walked in with a pleasant smile and welcome hi. Top floor is men's and clearance section. First floor - women's. AC works well. Clean and in order .

I've been shopping this DSW for years. I think today is the day that I've decided I will no longer…read morebe shopping at DSW. I went there looking for a running shoe. It says that I have to ask an associate for the right pair which is fine but asking the associate was being told to go downstairs to get the right pair so that means I have to go downstairs stand in line ask for the right shoe just so I can try it on to see if it fits. I don't know about most people, but typically you need to try on a couple pairs of shoes walking up and down those stairs just to get the second pair doesn't make any sense to me. I walked out immediately. The savings are about $10. I think I'll spend the extra $10 for the convenience at the mall or online.

Derek and the staff did a great job on my purse. They did take a while but they replaced my…read moreinterior lining for my Chanel purse

I'm extremely disappointed with the work and the level of professionalism here…read more I brought in an older pair of sandals that needed new soles. I was also told the faded leather could be restored. I paid around $150 for the work, expecting my shoes to come back looking professionally repaired. Unfortunately, the wooden portion had white splatters all over it, and whatever was used on the leather looked extremely cheap and uneven like it had been spray-painted. The leather felt sticky and looked completely unnatural. I immediately pointed this out when I picked them up. He took the shoes back and said he could see the problem and would fix them. My concern was: if the work was clearly not acceptable, why were the shoes given back to me in that condition in the first place? I also had another pair of heels there that I had barely worn--only about twice. After seeing the condition of my sandals, I no longer felt comfortable having him work on those shoes and specifically asked for them back. He told me they had already started working on them. When I eventually got those back, there was also visible glue residue/streaking around the area where the patent leather had been worked on. On top of the quality issues, the shoes were supposed to be ready Monday. They weren't. I had a photo shoot and specifically needed them, so the delay was especially frustrating. They weren't ready until Tuesday. At this point, the sandals look so bad that I feel like I have to throw them away. I paid $150 for a repair and restoration, and instead I ended up with shoes that look poorly refinished. I understand that shoe repair is a craft and that not every repair will be perfect. But the quality of the work, the communication, the missed deadline, and the fact that I still haven't received the refund that was offered were all extremely disappointing. I would not bring another pair of shoes here based on my experience.

I wouldn't recommend this spot unless you fully know what you're looking for and are okay with…read moreoverspending on something. They have some shoes that I was looking forward to buying for myself on my birthday. The retail price of the shoes were about $220 less than what they offered. You could negotiate in pricing for this type of store because these are resellers. The staff said "Let me check if I can give you a discount." & walked back, then came back immediately after and took off $40. I asked for another $30 off because in my head before walking in, that was already the max I was willing to spend in my budget for these shoes. The guy said they couldn't and told me the convenience of having it immediately versus ordering online and waiting for it to ship is why it was priced so high. Eh, I told them I'd think on it and walked off but definitely I didn't like how much overpriced the items were.

The selection of shoes is great. The owners are the nicest couple. They have a lot of good things…read morebesides shoes. Prices are what they are because they have a brick and mortar store but you get what you want the same day. I think their selection is amazing and customer service is the best.

My go-to SP! Just won another raffle for a chance to purchase a pair of Kobes i missed out on the…read morefirst time they dropped and on pick-up, service was immaculate! Love the energy Moe and his crew brings in this store which makes sneaker shopping and clothing always a vibe! One of the best SP sites to visit with vast selections of product!

This is my third time visiting this Shoe Palace location at Westfield Topanga, and the customer…read moreservice has been consistently poor every single time. No greeting when you walk in, no one asks if you need help, and the staff stands around like customers are an inconvenience. On this visit, there were multiple employees at the counter, and I had to go out of my way to ask for assistance. When I did, they all looked at each other instead of stepping up. The associate who finally helped me took a long time to bring the shoes, didn't open the boxes, didn't check back, and showed zero effort or professionalism. I ended up leaving everything on the bench and walking out, and once again--no acknowledgment at all. This isn't a one-time issue, this is a pattern. The lack of basic customer service, poor attitude, and overall unwelcoming environment is unacceptable, especially in a retail setting. I will not be returning to this location.

If I need a shoe that is unreleased or hard to find I always come to Rundown. Dennis and Miguel…read morehave always treated my fiancé and I like family. We get all our family shoes with them and would never go anywhere else. Their inventory is always up to date and they are always getting new things daily. Definitely check them out if you are looking for some bomb ass shoes!

they are so rude dont waste your money they have no type of inventory literally the same shoe over…read moreand over i asked how much they pay for pandas and he said under retail like they aren't t selling them for 400 such a joke never stepping foot there and i'm letting everyone know how ridiculous they are dont shop here scam prices

WSS has an impressive selection of shoes! You will find a lot to choose from - athletic shoes,…read morecasual sneakers, boots, dress shoes, and more. The variety of brands and styles is excellent, so there's something for everyone in the family. You will also find some of the best prices around, if not the lowest. They frequently have sales and promotions that make already affordable shoes even cheaper. It's hard to beat their value. I say: Try it.

forgot a pair of sneakers at home and was doomed to wear 6inch heels for 3 days straight, alas they…read morestarted falling apart so i went in to the canoga park location for some new sneakers. Was looking in vans and dc, the woman working was extremely helpful!! asked me a lot of questions and was able to find the dcs i wanted in my size! She had dark hair and glasses, didnt catch her name but thank you so much! ended up going with the vans but a great experience overall

So, I'm a Converse fanatic. I recently bought an all suede pair, special edition. I shopped online…read morefor a shoe protector spray, and left more confused than when I started. I went to this Foot Locker location, got a product suggestion and was out the door in five minutes. The staff was friendly and extremely attentive. Reasonable price points as well. Great experience, will be back.

I'm extremely disappointed with the way I was treated by the General Manager "Natalia Marten" at…read moreFoot Locker. The interaction was very disrespectful and unprofessional, and I felt that my concerns were not taken seriously. Instead of trying to understand the situation and work toward a reasonable resolution, the General Manager seemed unwilling to help or resolve the issue. As a customer, I expect to be treated with basic courtesy and professionalism, especially when bringing a legitimate concern to management. Unfortunately, that was not my experience at this location. I hope Foot Locker takes this feedback seriously and addresses how customers are treated by management.

This Finish Line is inside Macy on the second floor of Westfield Topanga mall. I stopped by here…read morewhile my wife was looking at jewelry in Macy. I was looking for shoes for our baby girl. The youngest I saw that they carried was 4 months to 10 months. The prices are more reasonable depending on the shoe you pick.