Great care and pt expertise. Very patient and caring…read more Office staff friendly and organized but had little knowledge of networks and fees

From the owner: Welcome to Primary Care at Atracare Health…read more I love the positive energy here at Atracare. I can't wait for our patients to come in and see for themselves. I am so proud to be joining an innovative, talented team of individuals whose vision and mission is to bring unequaled medical care to our citizens here in Sussex County. Not only is our gorgeous brand-new medical facility modern and fresh, so is our mindset. We aspire to deliver care that is top-quality and comprehensive, and we are dedicated to making it accessible, convenient and easy to navigate for your whole family. I came to Lewes to practice family medicine in 2006 after visiting my parents who had retired here and becoming smitten with the region and the community. My journey prior included an undergraduate engineering degree and medical training at the University of Pennsylvania (now the Perelman) School of Medicine and Thomas Jefferson University Family Medicine residency program, the combination to which I attribute my problem-solving and diagnostic skills. I then spent over 6 years in rural Iowa during which, out of necessity, I acquired a wide range of general medicine skills and practical knowledge. My time there included many hours as the only physician present in the ER or ICU setting. I am so fortunate to have had the training and experience to be your advocate in health...

Brought my 80-year-old mother-in-law to the 424 Savannah Rd. location. They have one entrance for…read moreinfusion patients. My mother-in-law cannot do steps. For a rheumatology office they need to do better.

Dr Aponte is the best doctor ever. She saved my husband life ,by sending him the best heart dr…read more Saved my life by sending me back to the er had a ruptured gallbladder. Takes good care of my son who has Scleroderma. We love her

Dr Cota is current on pain mgmt. treatment. I received two nerve blocks in the Lewes office and…read morefelt immediate relief after having had back surgery last year that had produced side effects that needed to be addressed. He also put me on a medication regimen that helped to effectively deal with the pain. Dr Cota, evidenced by the number of patients that are always waiting to see him has filled a much needed void in this area.

All the reviews on this practice are old! AAPM has been taken over by new doctors. Dr. Haley and…read moreDr. Bartel are wonderful doctors. I highly recommend their practice.

Dr. Stanislav has been my primary care doctor for over 13 years. I have lived in MD for 4 of those…read moreyears and make the trip back, without hesitation, to get my general care. He is a very thorough and personable doctor. The staff is also very friendly and helpful. I cannot find a physician that I would recommend more in the DE/MD area than Dr. Stanislav.

I had a very disappointing and stressful experience with this office, primarily due to the…read morefront-desk administrative staff. I was initially told I would not be able to see my previous provider, even though I had received confirmation by text from the office. When I came in to sign the required release of information forms, the staff member I spoke with was dismissive and rude, even though she already knew I would be out of state for a week. Only after I showed her the message from the office did she go back and confirm with the provider, who agreed to see me after all. Later, when I arrived for my appointment at the new office on Coastal Highway, the same staff member was there. I arrived five minutes late after driving in from out of state, which the office policy allows to be waived once. I completed all paperwork, but she never checked me in. As a result, the provider came out and took another patient instead of me, even though my appointment was scheduled first. This was extremely frustrating and anxiety-provoking -- especially for someone seeking behavioral health care. The dismissive attitude and lack of basic administrative care made the entire experience feel chaotic and unsafe. I left feeling unsettled rather than supported. I strongly believe this office would benefit from trauma-informed customer service training, especially when working with mental health patients. Front-desk staff play a critical role in patient experience, and this one interaction made me decide not to return.

Today was my first visit at Atracare and I was very pleased with the entire process. Scheduling a…read morewalk in appointment was painless. The receptionists were polite & kind. I came in for a sick visit on a Sunday and the NP, Brittany, I saw was knowledgeable and took the time to go over any concerns and was generally very pleasant. I would absolutely go back to Atracare and recommend them :)