I can't say enough positive things about my experience with the Cancer Care Institute. From the…read moremoment I walked through the doors, I felt welcomed, supported, and genuinely cared for. At 18 years old I was confused, scared, and most important needed a lot of support. Thankfully the staff are incredibly compassionate and professional, always taking the time to explain every step of the process, answer questions, and provide encouragement during what is undoubtedly a challenging time. Navigating a cancer diagnosis is one of the most difficult journeys anyone can face, but being under the care of Dr. Dowlatshahi and Dr. Do has made all the difference. From day one, both doctors have shown an extraordinary combination of clinical expertise and heartfelt compassion. The office is clean, well-organized, and runs efficiently. Appointments are punctual, and communication is always clear. Dr. Dowlatshahi brings a calm confidence to every appointment, taking the time to explain complex information in a way that's easy to understand. His genuine care for his patients is evident in every interaction. Dr. Do is equally remarkable, thoughtful, thorough, and incredibly kind. He listens attentively and always makes me feel seen and heard, not just as a patient, but as a whole person. The entire office staff reflects this same level of professionalism and empathy. From the front desk to the nurses, every member of the team goes above and beyond to create a welcoming and supportive environment. I am deeply grateful for the care I've received from Dr. Dowlatshahi, Dr. Do, and their wonderful team. They've not only provided excellent medical treatment, but also hope, strength, and peace of mind during an incredibly difficult time. I'm incredibly grateful to be under the care of such a dedicated team. Thank you, Cancer Care Institute, for making a difficult journey an easier and memorable one. I got treated in 2009 and I'm still here writing a review 16 years later!

Dr Do, David, Anna and Jill are the best! Helpful, happy and professional…read more Very great team, and I am healthly now. Thank you medical staff.

I recently had an issue with Deep Vein Thrombosis and Pulmonary Embolisms. I was fortunate enough…read moreto meet Dr Galatin in the hospital. He took the time to answer all my questions and to equip me with the knowledge to turn myself from a patient, back to a person that has to see her doctor on a routine basis. Dr Galatin's NP is also very knowledgeable and is great at returning phone calls and giving you updated lab result information. I have found that the whole team of doctors and nurses will cover for each other to make sure that you get all needed info and the best of care. This clinic also has a lab downstairs which is very convenient. The lab is pretty fast and can usually get results up to the doctors within the hour if you have an appointment with them same day. Finally, this team is associated with Stanford Hospital. They use the same Epic data system which make all reports accessible by doctors at Stanford.

Dr. Steven M. Scates - Conveniently located Hamilton &…read moreWinchester (Walgreens center). The front office was large, clean. The front office staff nice & professional. Dr Scates very nice and understanding. Also they have a lab. down stairs. Very convent! And the Lab. is also fast. Luckily my labs came back neg. Now I only see him once every couple of years. I would refer others to this Dr Scates & South Bay Oncology Hematology Partners.

Dr. Nurani and all of your Staff, you are incredible…read more From the moment you walk through that door, you were made to feel welcomed. Thank you for guiding me through a process which could have been extremely unpleasant, but with lots of attention from Doctor and Staff, turned out to be a very natural, pleasant experience. He (they) treated my disease with concern & respect and delivered a positive outcome. A very passionate, Thank you.

Dr Cici Liu was the kindest, most talented and compassionate physician that I had in my almost 10…read moremonths of navigating our health care systems. She quickly scheduled surgery and saved my life. Her visit notes are excellent, her advice post=op was thorough and welcome. Yes, sometimes an appointment is rescheduled or the wait time is longer than expected - but as someone who was squeezed into her busy day - I am very grateful that she was there when I needed her most and am happy to wait while the next gal gets the care and time that she needs. Bless you Dr Liu and your staff.

I like the staff and the doctors here. But my god the last several times I've been in the wait…read moretimes have been absurd! One of those times I had an 8:30 am, I was the first person in the office. I still waited an hour, combining the time I sat waiting in the waiting room and then waiting on the doctor. Another time I waited 30 mins in the waiting room and 45 mins in the room waiting on the doctor. A couple other times I waited almost an hour. I thought at first this was a one off kinda situation. I doesn't seem to be that, it's the norm. All the staff are really nice, 5 stars for them. Something needs to be done to make things more efficient maybe, the wait times are inexcusable. They're always super duper running behind....even if you're the first appt of the day, they're still somehow going to be running behind.

Dr. Lee is one of the few doctors who has truly earned my deepest respect. As this may be the final…read moreweek we visit his office, I felt it was important to express my sincere gratitude to both him and his daughter for the exceptional care they've provided over the years. My mother became a patient in 2021 during a very critical time. She was rushed to the emergency room due to unexplained internal bleeding and severe bruising. No one could determine the cause. I still vividly remember the first time I met Dr. Lee--it was close to midnight, between 11:30 PM and 12:00 AM. Despite the late hour, he arrived at the hospital promptly and took immediate action. At first, I assumed he was the night-shift doctor, but I later learned he had already worked a full day at his clinic and was still making himself available to care for patients after hours. That dedication left a lasting impression on me. Eventually, my mother was diagnosed with a very rare condition called Factor VIII Deficiency. Her own brother, who lived in Vietnam, had sadly passed away from similar symptoms. We consider ourselves incredibly fortunate to have met Dr. Lee and his daughter, who both cared for my mother with such compassion and professionalism throughout the years. Even during her chemotherapy treatments, Dr. Lee daughter personally visited her in the hospital to monitor her condition. When my mother later traveled to Vietnam to visit family and encountered further health issues, Dr. Lee responded to my calls--even from overseas--and guided us on what steps to take until she was able to return to the U.S. That level of commitment is rare and deeply appreciated. Over the years, I have not only seen the excellent care he provided my mother but also learned from his example as a medical professional. His passion, tireless work ethic, and genuine concern for his patients are truly inspiring. Simply saying "thank you" does not fully express the immense respect and gratitude I have for Dr. Lee and his daughter. Their dedication and kindness have meant the world to my family and me. Respectfully, Son Pham

People please do not come to this office, they are discriminate , especial the lady at the front…read moredesk, she treat patient very bad. Doctor is not good either. Do not come or you will be regret.

Dr. Agarwal has been my oncologist for the past five years, since September 2014, and I would like…read moreto take this opportunity to share my accolades of and experience with him. His knowledge and expertise in his field, along with his awareness, understanding, compassion and sensitivity are outstanding. He is a caring, kind and patient man with a sense humor who always takes whatever time necessary to address all my concerns and needs in his highly professional and sincere manner. Due to his oncology care, treatment, and services in addressing the Non-Hodgkin's B-cell Follicular Lymphoma in my neck, I have been cancer-free for nearly five years. He is top-notch, and not only do I consider him my doctor, but also...MY FRIEND !

Poor follow up. She does not respond to phone calls. Constantly dropping the ball!read more

From the owner: Cancer and blood disorders treatment planning options including immunotherapy, chemo pills, chemo…read moreinfusion, and custom make it meet the patient's medical condition, needs, and tolerability.

Dr. Hla's office is managed by staff who often mess up appointments. Don't keep medical documents…read morecorrectly. The medical assistant/receptionist. Talks to fast and is argumentative. They left me on the schedule (after I repeatedly told them to cancel any future appointments) 9 months after Dr Hla referred me to Stanford. Incompetent staff.

Doctor Tin Hla is a caring doctor to her patients. She has two roles as an oncologist and primary…read morecare. The office experience feels like home as it is not that busy when I went there.

I am not clear why the same business has two Yelp profiles so I'm posting again: A family member of…read moremine was diagnosed with cancer, and while researching treatment options, I came across Infuze MD. After a brief call with an employee named Paolo, who spoke positively about the clinic, I shared the information with my relative. In hindsight, I realize that in my desperation, I may have overlooked warning signs. At the time, I did not realize Paolo is not a medical professional, even though he was the first person discussing treatment options. The clinic is owned and operated by Dr. Nilda Agnes Abellera, who is board-certified in PEDIATRICS but whose clinic advertises integrative medicine. My relative traveled from out of state to begin what was described as an "intensive" 20-day cancer program. According to her account, the first three days did not feel intensive. She reported that infusion rates appeared slowed, staff could not explain the scientific basis for some treatments, and the doctor missed a planned medication review. She also observed what she believed was dried blood on a chair and described an IV bag fully draining while the needle was in place, which worried her. On October 9, 2025, she said her care was terminated immediately after raising concerns, without timely written notice, referrals, or arrangements to ensure access to medical care until she could establish care elsewhere. Referrals were only provided after I contacted the clinic. This abrupt termination caused a delay of over a month in her treatment and worsened her PTSD symptoms. She also tried to obtain her medical records multiple ways. On October 10, she requested them in person but was denied. She also submitted a written request and used the clinic's online inquiry form. As of this writing--52 days later--she has not received her complete records. When I called the clinic, Paolo was tense and dismissive, and I could not speak directly with Dr. Abellera. Given the situation, I became concerned about whether proper procedures were followed and intended to file a complaint with the Medical Board of California. Additional observations and concerns (personal experience): Family-run structure: The clinic is owned by Dr. Abellera. Paolo appears to manage many aspects, and another family member may also work there. This raised questions about oversight and role clarity. Online reviews: Of 32 Google reviews, 5 were five-star without details. Only one mentioned "cancer," making it hard to evaluate patient experiences compared with other clinics with hundreds of detailed reviews. Difficulty communicating with the physician: My relative and I tried to speak directly with Dr. Abellera; she did not speak with me, and my relative felt the doctor was unwilling to address her concerns. This lack of communication was alarming given her serious diagnosis. Cost vs. expectations: The program cost approximately $1,800 per day. Based on my relative's experience, the services did not match the program description. Others may feel differently, but this was our impression. Social media promotion: Paolo participates in Facebook groups promoting the clinic without identifying himself as an employee, which seemed misleading. I have included a screenshot for reference. In more than a decade in healthcare, I have never witnessed a more concerning divergence from a physician's duty to do no harm: terminating care without notice, effectively leaving my relative without immediate, comparable care options while facing life-threatening cancer.

Got in and out without much trouble. They did a basic review of my condition and made sure to talk…read moreabout things I should look out for. The assistant was helpful and made the process easier. It wasn't anything fancy but I felt like it was handled right.