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    Charity Care

    4.0 (1 review)

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    8 years ago

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    The Palace at Coral Gables - Grandiose staircase with marble steps and black scrolled wrought iron railing adorned in gold leaf

    The Palace at Coral Gables

    3.8(6 reviews)
    7.1 mi

    Great place for independent and some floors for assisted living. Staff is very accommodating,…read morehelpful and very caring towards the assisted living residents. Food is restaurant quality with buffet style food for special holidays and occasions. Valet parking, cleaning and laundry service is all included. I would just stay away from their doctors at the wellness center as I found them not to be communicative at all with family members and continue with doctors your loved ones have used on the outside.

    Great place to live if you're mentally or physically challenged and speak Spanish. Tiny apartments…read morefor exorbitant rent. Those large rents probably subsidize the ridiculous "parties" they have, where lots of freeloaders show up to eat. Those large rents may also help pay for their nightly happy hour, where the residents gather and make believe they are having a good time. If you're lucky your apartment may have a view of their parking garage. if you're really lucky you may face Douglas Road where you will be serenaded by frequent ambulance sirens throughout the day and night. Let's not forget the 2 hours it takes for dinner because most nights they are short staffed. Here's a tip, don't ever order the chicken, it's always overcooked and dried out. To sum up, the palace is a gaudy, ostentatious nursing home that rents to anyone no matter what their condition just to fill their apartments. Caveat Emptor. At the palace it's all about the benjamins!

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    The Palace at Coral Gables - Gorgeous GOLD elevators!!

    Gorgeous GOLD elevators!!

    The Palace at Coral Gables
    The Palace at Coral Gables - Entrance

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    Entrance

    Ponce Plaza Nursing & Rehab - La manera que encontre a mi familiar  Cuando el no puede comer sola  ni por ver su condicion le dan sus alimentos si no llego.

    Ponce Plaza Nursing & Rehab

    2.7(16 reviews)
    6.7 miLittle Havana

    **READ IF YOU CARE ABOUT YOUR LOVED ONE**…read more This facility in all honesty needs to be closed. -They accept COVID patients which is fine IF you have the proper ventilation, they do not. The AC in each room is a wall unit like you'd find in a less classy hotel, but I believe hotels clean theirs.. this one unit had mold in it. The same phone in my family members room was covered in yellow gunk as if someone was talking and eating. I cleaned it and everything else before i felt ok to leave. -The nurse call buttons, they do not alert the nurses station, and the "speaker" doesn't work. My family member called me via her cell phone numerous times in pain, or needing something and waiting for almost 45 mins with no response, my family member called and the receptionist hung up on her because my family member didn't speak Spanish. -The food is absolutely atrocious, it's the same thing multiple times serviced differently. It usually arrived cold or chilled and who in their right mind wants to eat cold eggs ESPECIALLY if you are served them every morning. In one form or fashion. - Do they care? My family member was coughing a lot, and it got worse quickly. We spoke to the director of nursing (he's also a waste of time, he delegates everything to everyone on his team and NOTHING gets done hence why my family member became so sick). They finally put her on meds, unbeknownst to us she wasn't seen by a doctor. I dropped a semester at school because i realized I needed to visit her everyday. I went in one morning to find her skin color being off, I altered the nurses station and when their oxygen was checked they were at 82%!!!! They ran like hell and got oxygen tanks and non rebreathers to get her stats back up. WHY?!? Is it my responsibility as a family member to make sure they don't aide in my family members passing. - I received a call later that evening that during rounds they noticed that my family member was short of breath so they called the Dr and they took my family member to the hospital. A BLESSING in disguise. - There were lab levels on my family member that were so low they could have had a seizure or more, and they would have NEVER know because they look at the lights, I've sat their and have heard MANY people yelling for help because they don't come. - The facility has these small little like fruit flies, they're absolutely disgusting and everywhere! Talking to this supposed "DON" in the midst of our convo apologized about the flies and chuckled, in a medical facility! Are you kidding me? Finally I hope to be able to update this post as soon as we are finished proceeding in a manner my family feels is deserving with the information, documentation, and photos to back it all up. Unfortunately between Ponce Rehab and Miami Springs Rehab sent her in septic shock in less than two weeks. Rehab Facilities need to be closed in Miami, they're all about the dollar, screw the patient.

    My mom was here for rehabilitation and my mother and our family have had an amazing experience. She…read morewas transferred from the hospital and began rehab the following day. The rehab team here is amazing. She had a roommate who was adorable, and became my mother's friend immediately. The staff is very friendly and speak Spanish, which was very helpful since that is the language my mom is most comfortable with. The food was great. Hopefully we won't have to return anytime soon, but if mom is ever in the same situation I will definitely bring her back here. They treated us like family and we will be forever grateful.

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    Ponce Plaza Nursing & Rehab
    Ponce Plaza Nursing & Rehab - Congratulations Ponce Plaza for another year of excellent care!!! Thank you

    Congratulations Ponce Plaza for another year of excellent care!!! Thank you

    Ponce Plaza Nursing & Rehab - Girls having fun

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    Girls having fun

    Charity Care - retirement_homes - Updated May 2026

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