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Charge Point

3.0 (2 reviews)

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2 years ago

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2 years ago

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The Camp @ Cloudcroft

The Camp @ Cloudcroft

(16 reviews)

This place was a nightmare. Over priced cheapy dirty lodging. The cabin was not as listed. It's a…read moreSHARED double wide trailer with the owner although listed (and priced) as a private cabin. Listed as family friend, yet we got a complaint that our kids noise was excessive from INSIDE of the cabin. The cabin comes with bad views and lots of attitude. Lodging walls are plastered in cheap tacky prints in goodwill frames with price tags on every single one. The "maintenance guy" came onto the property on our 1st morning to yell at us and treat us like children over the fire pit we used the night before, while my husband was still sleeping. He came trying to intimidate us, threatening that we are going to be charged for excessive damage, at the very start of our stay. There is NO communication here. No instructions, no checkout or checkin information, nothing. We placed a log on a propane firepit because we were supplied a nearly empty propane tank, and were unaware we could burn a log. Again, no information about ANYTHING anywhere inside or out, just an inaccurate map. After being berated and yelled at by the "maintenance man" multipe visits, we spent our Saturday morning cleaning out that firepit with our bare hands. It looked and functioned 10x better than when we arrived. Not my idea of vacationing! So we didn't mess with it the remainder of our 2 days there, robbing us of one of the few amenities we came for. We came for the view and campfire, both we didn't get to experience here. We went to politely and professionally talk to the owner after the maintenance man drama and he could care less and then sat there making lavish statememts, and saying comments like, "wheres your realtors license"... huh?!?! There's lots of lodging in this area, stay anywhere but here! You will find better accommodations at cheaper prices. Also, after reading my negative reviews, the camp sent me a private message on social media calling me "low life". The owner also made a very bizarre comment on my Facebook review requesting that I friend him. This is the usual MO with any negative review (guest shaming and intimidation) as you can see on any site with 1 star reviews.

Great location, was passing through and was able grab the "cozy cabin" for a night, but the star…read moreof the show is the ristas food truck, ristas was insanely good, the seared ahi tuna, and a monster quesodilla were better than any sit down I've ever been to. Tons of wildlife on the property, camp host even tried to lure them closer to get pics! Best spot in NM!

Hotel Ruidoso

Hotel Ruidoso

(42 reviews)

$$

I am writing this to express my disappointment and frustration regarding my family's recent stay at…read morethis hotel. We traveled from out of state for a family vacation and specifically chose to stay at this hotel to support a local business rather than a large franchise. One of the reasons we selected this property was because it openly promotes itself as a pet-friendly hotel. We also paid the required pet fee for our dogs, with the understanding that they would be welcomed as long as we followed your policies. which we have. Throughout our stay, we were repeatedly told that complaints were being made about our dogs being noisy in our hotel room. This was very concerning, as we have never had issues with our dogs at any hotel in the past. They are well-behaved, quiet, and sleep in their kennels when we are away from the room. Our dogs were also with us for the majority of the day and were not left unattended for extended periods of time. The only incident that occurred was when a room cleaner knocked on our door, which caused our dog to growl, which is a natural response to an unexpected knock. Our dog did not bark, and the situation was quickly resolved. This isolated moment does not justify repeated complaints or accusations of ongoing noise disturbances. Despite paying a pet fee and following proper procedures, we were made to feel as though our dogs were not actually welcome. We were effectively made to feel that our dogs should not be left alone in the room at all, even while properly kenneled, which is unreasonable for a hotel that actively advertises itself as pet-friendly. What is even more troubling is the unprofessional conduct displayed by the manager, Michael Lopez. He instructed one of his employees to notify someone from our room yet again about these alleged complaints, and that person happened to be my 15-year-old son. Addressing a minor regarding a guest complaint is completely inappropriate and unacceptable. Any communication regarding concerns should have been directed to an adult.Because of the repeated accusations, the inconsistent treatment regarding your pet-friendly policy, and the stress this situation caused our family, we have decided to end our stay early and will be leaving one day ahead of our scheduled departure. This is not how we expected our family vacation to end, and it is extremely disappointing. We made a conscious decision to support a local hotel, expecting better customer service and professionalism. Instead, we were met with repeated accusations and poor judgment from management. I am beyond disappointed and disgusted by how this situation was handled. I hope this complaint is taken seriously and that appropriate steps are taken to address the unprofessional behavior and inconsistent enforcement of policies so future guests are not treated the same way.

Fantastic front desk, even before I arrived. Great location, walking distance to the shops & a good…read morebrewery. Comfortable beds, room laid out well, clean, good breakfast included. Quiet.

Charge Point - evchargingstations - Updated May 2026

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