As someone without dental insurance, visiting the dentist can often be a source of stress and…read morefinancial worry. However, finding West Richland Family Dental has been a huge relief. Your office membership discount plan has made necessary dental treatments genuinely affordable for me, removing a massive barrier to my health care. Recently, I had to undergo a few root canals under the care of Dr. Josiah Clements. While root canals are rarely anyone's favorite procedure, Dr. Clements and the entire dental staff made the experience as comfortable and pain-free as possible. Their professionalism, patience, and gentle approach put me completely at ease. I am so grateful for the high-quality treatment I've received and for a practice that looks out for uninsured patients through fair and accessible pricing. Thank you for taking such great care of my smile.

I had a small cavity in a crowned tooth. The first appt I had, there were x-rays taken. I had just…read morehad my teeth cleaned and had multiple x-ray s. Apparently the extra x-rays were for my insurance. I really like Dr. Maxfield and the staff. I thought it took longer with my tiny cavity than when I'd had a root canal. They did have to go through my crown and take it off, order a new one. Today I was early and had to wait 35 minutes which is very unusual. We have been loyal clients for many years. I do recommend their practice if asked.

I'll say it: I'm an anti-dentite. I stopped going to dentists for about three years because I had…read moreenough of tolerating their arrogance. Then, I had a molar break and needed to set aside my bias to get it fixed. I called West Pasco Family Dental because I'd heard they were non-judgmental, and I've been going back ever since. These people are the shining example for what the profession should be: they're courteous, professional, don't pressure you to break the bank on services when you can't afford them, work with you on payments when you can, and most of all they are totally non-judgmental. Anybody who has been shamed by a smug dentist before should go back and give them a pair of middle fingers and sign up with West Pasco Family Dental. You won't regret it. This said, it isn't all demeanor. They stand behind their work if it doesn't hold up, and also offer sedation dentistry. I've used that several times to knock-out a bunch of work in one visit rather than having to spread it out over a bunch of little ones. Other than having to lasso somebody into giving you a ride afterwards it's a breeze.

Had a cavity filled and Dr hit a nerve. I complained for weeks and nothing was done. I told them my…read morebite was off. The filling was grainy and I could not bite down on left side. Finally switched to a new dental office and by the time they saw me, I needed a root canal because of the filling done by West Pasco Family Dental. Yet, they still continue to send me bills. And I have yet to hear back from Dr. Nielsen who did a poor job on my filling. They will make an appointment for you, then not notify you that they cannot see you on that date because they so not have a hygienist scheduled. so they try to push your appointment months out regardless of how much pain you're in.

my experience with Dr. Puri and the staff has been great. Dr. Puri always greeted me with a hand…read moreshake and kind words, very professional. my procedure involved bone grafting and an implant with no complications. I would have no reservations about using Dr. Puri and his staff in the future. Jack H. West Richland ,Wa

I had the laser surgery 6 weeks ago. For those of you wondering hmmm should I have this done??? I…read moresay Yes!!! it's amazing how much better my gums are looking!! not to mention how clean they are now. The laser cleans under your gums and rids all that bacteria! I'm super glad I had this done!! great job to Dr. Perri and his awesome uplifting staff!!! great job guys!!!

I asked for to be seen in the near future due to a tooth that was bothering me. They got me in in…read more2 days. Dr. Braithwaite was very patient and understanding trying to determine the problem. It turned out it was something minor and after several x-rays, an exam, and a small bite adjustment my problem was solved and the charges were very reasonable. Everyone in the office was kind and pleasant.

Moved here from California, and had a temporary cap fall off. They took me in immediately and put…read moreit back on for no charge. I promised them I would return, and not am I glad I did. I won't lie, I am a baby when it comes to a dentist, and I have never felt so confident that my comfort was their primary concern. I had to get some deep cleaning done. They did such a great job on the fist half, I did the second half the next day. Their hygienist are the best. They also work around my insurance to minimize my expense. Highly recommend!

A bit of a rant. So! I booked this appointment without seeing the yelp reviews until I was about to…read morego to my appointment. I was terrified that I would be charged a lot and insurance wouldn't cover anything as most of the comments have said. Then I saw the comments about how the techs run the place and staff was rude. Let me tell you, staff was absolutely amazing and sweet and kind. They took the time to make me feel comfortable and welcomed. The actual facility is much nicer inside than it looks on the outside. The tech I worked with did most of the cleaning and the doctor came by to assess then left, which is typical at a dentist office. Anyways it was fully covered by my insurance. As for booking, I was able to get seen the same week after booking online, they seem to have a lot of availability as it is a large facility

The staff are the best. I've been going there for years. They've taken good care of me. Highly…read morerecommended.

Never disappointed by this place and the wonderful people who work there. So often you go places…read moreand the front desk people act rude or irritated. Not at Kennewick Dental, even when there was a question about my Insurance, they never flinched, and put me at ease that they would figure it out for me. As I have said before, I am so glad I chose them as my dentist office all those years ago!!

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

Josh and the entire team at Columbia Basin are a group of people that I have only experienced once…read moreor twice before in my life. They are above and beyond any other service and technology company I have ever utilized, going above and beyond my already higher than average expectations. Not only did my original implants (made by another local dentist) not fit properly, but, after making digital photos of same, had to remake them for a very reasonable fee. Beyond that, Josh suggested reinforcing them, and since that time, nearly a year ago, I have not had any problems, and they still look and act as if they are brand new. And the excellent serrvice extends all the way out to the office staff, who always treated me with respect and kindness, squeezing me in on an emergency during the holidays, and still seeing me when i was terribly late one time. You may receive perhaps a nominally better price (i cannot say for sure) but i can assure you will be hard pressed to receive better ongoing support, technical expertise, or true concern and compassion. Columbia Basin Denture Serice may someday be equalled, but not likely ever bested. I am willinng to bet on them as best not just in tricities, but anywhere else in this country! Glad to recommend them without reservation if this is a service you need, you need not nor should not leave town. A very fond patient, S Andrews, Kennewick

Please disregard previous review! I am grateful for Columbia Basin Denture care and their…read moreunderstanding and caring staff after some misunderstandings and lack of keeping appointments they accepted me as a patient again and finished my dentures in just 4 weeks (previous patient) after I was re established with my care! I love my finished product and a big thank you to Josh who does an amazing job! I would recommend Columbia Basin Denture care to anyone seeking Denture or implant care

I love going to this place. They take care of my kids to the point they actually look forward to…read moregoing there. The receptionist does a wonderful job remembering me and doing her best to not disturb me when I am working an off shift. The dentist also started a new to me method of personally calling a few days later to check up on his work and make sure I was pleased. I wish more workers did that with their crafts. I'll also note that they always remember my family and I, and are much more personal with us and less of a simple "push them along" mentality. I genuinely feel at ease there, the cost is reasonable (you aren't paying for some fancy things that aren't needed) and I don't think I will be going anywhere else.