RECOMMENDED I recently visited Charcoal Grill in Burlington, Wisconsin with clients; I had an enjoyable time there. The food is excellent; I had a Brau Burger with cheese and fried onions on a Kaiser roll. The burger was charcoal-grilled to perfection: juicy and tender, and with plenty of flavour. There is also a 'fix-it' bar where you can get all the toppings you want for your burger, including lettuce, tomatoes, onions (red and white), pickles, and pickle spears. Everything was fresh and tasty. Our waitress was friendly and attentive, without hovering; she brought our drinks and our orders very quickly and was very nice to us. I'm sorry but I don't remember her name. I ordered an Arnold Palmer and it was really refreshing to enjoy this during the hot summer weather. The interior decor is somewhat industrial-chic I guess; I suppose it is popular with some people. The restaurant was very clean; the carpark and the grounds were absolutely spotless. Overall I enjoyed my visit very much, and would definitely return. RECOMMENDED read more

As a young man, this place was new, and it used to be a treat to go to. My buddy suggested it and I thought, hey, why not? Let's try it again. When I walked in and seen that they had no more alcohol, I knew this wasn't a good sign. The saving grace for this place was the waitress. She was a hard-working, friendly, helpful employee. I have to say, this place reminded me of a sick person in the hospital, dying, and it's only a matter of time before it's over. The waitress started out with saying there's no rotisserie chicken today. Another bad sign. I ordered a burger because I wanted that charcoal flavor that they promote. My buddy got a grilled chicken sandwich. I opted for soup because it was a healthier option than fries. I got their version of a patty melt, and the onions and bread kind of tasted "off." Old and rehashed beyond its days type "off." I eventually stripped both off of the sandwich, and went in for the burger. The burger had a strong cow taste, and I'm not saying that in a good way. The soup was edible, but nothing great. I used to love this place as a kid. Now, as I aged, so has the Charcoal Grill. They are a very sick patient, I suggest a DNR order be put in place for this patient. It was so bad that they probably should just step on this patient's feeding tube, and be done with the misery. I will not be back and I do not suggest anyone visit for the first time. It is a shell of its once decent quality and needs a resurrection. I give it two stars for the memories and the hard working waitress. read more

Charcoal Grill - The Last Supper - New American Near Me - Burlington, Wisconsin

Good food, good prices, good service, nice atmosphere and nice location. Stopped on a Monday for lunch and quite empty. Don't know why that is. There is signage that they stopped serving alcohol as of July 1st. Don't know why that is. read more

I've eaten here a couple of times, usually late in the evening for a snack. The service is fast and friendly, and there's plenty of seating. Use caution approaching the place as the entrance by the railroad tracks is tricky. I have yet to have a main course, because I get sidetracked by the appetizers and usually end up sharing a few small plates. I'm a sucker for bacon-wrapped water chestnuts, and I rarely find them. The oriental glaze is potent and tasty (and you can't go wrong with bacon and the crunch of the water chestnut). The walleye fingers and tartar sauce are quite good, but sometimes a little fishy - if that's a concern for you, go with the cod. Cheese bites are fantastic. I'll have to return sometime to check out more of the menu, but I'm looking forward to it. read more

I did pickup order store is close and no one answered the call employe working in side door is lockd and store sowing open in doordash read more

Unprofessional all around. Rude and they take your money and don't even make your order. They act like the order never came in

Served me an undercooked chicken breast. They offered to bring me back another or something else, no thanks. If you can't cook chicken you don't belong in a restaurant. This is dangerous. read more

I have to say, Charcoal Grill has one of the best fish fries in Southeastern Wisconsin. I've been to a lot of fish fries (mostly taverns and small establishments). I didn't expect the delicious fish fry that we had Friday night. I chose the cod fish fry (all you can eat for $18). The coleslaw is phenomenal, and the french fries were crispy and delicious. You can choose from either Panko breaded, beer battered, or baked. I chose the beer battered, and the pieces of fish were huge. I had trouble eating the first three I didn't need to order anymore. The fish was flaky, tender, and delicious. The staff was cordial and very polite. They made sure that you were completely satisfied. I highly recommend your local Charcoal Grill for your next fish fry. read more

Charcoal Grill - New American Near Me - Burlington, Wisconsin

Cold inconsistent food quality coupled with slow rude service. The food was originally served cold. Then returned to customer stone cold a second time. When I brought this to Manager's attention he yelled at me and accused me of acting like I owned the place. He was extremely rude, totally unprofessional inconsiderate and insulting. Charcoal Grill Burlington Wisconsin staff and Manager's treatment and poor food preparation ruined our 94 year old Mother's Day dinner read more

We haven't been here in quite some time, and they've definitely improved since the last time. Our server, Riley, was super kind and on top or everything we needed. They skimmed down their menu a bit, but there's still way too many options. They made nice changes though, so you can tell they use less items and things can hopefully be a bit more fresh. Biggest things we loved: Their spinach and artichoke dip is now thicker/creamier and comes in a bread bowl, and it's delicious. They may have changed their bread recipe too because the bread was wonderful. They had a nice specialty cocktail menu and the blueberry mules were wonderful. The dessert menu was a nice touch, and the door County cherry chocolate cake was a huge hit with my fiancé. Their bacon wrapped water chestnuts are still the best, and that Korean sauce is amazing. HOWEVER, they no longer offer the option to get them in one or two dozen. Huge bummer. My fiancé got the Rueben burger, and said it was good but a LOT. He said that the burger meat was excellent, and so were all the Rueben toppings! Just too much for him personally all together. Overall, decent spot to go again with the changes they've made. read more

Charcoal Grill - Rueben burger - New American Near Me - Burlington, Wisconsin

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The cheese bites were 10/10. They were battered in spotted cow, which made them unique. The peasant lunch was good, and the BLT was just ok. Something tasted a bit off and the onion strings were unseasoned and soggy. Overall, the service was fast and the visit was good. read more

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This place is so nice! Huge big windows with river and railroad views, train themed decor reflecting the historical Central Wisconsin Depot nearby. Still frequent freight trains to enjoy. The service is fast, fun, friendly, and we are always treated kindly and generously. The restaurant is clean and inviting with super clean restrooms, too. Nice bar area with lots of windows and creative landscaping. Games are available at the bar. The food is prepared fresh and always appropriately hot or cold. My husband loves the peasant lunch. I often choose the pulled pork sandwich and add pickles and peppers from the burger bar loaded with unique and normal condiments for dressing up your sandwich just how you like it. The sweet potato fries are terrific. The server recommended the tater tots as a side to my son, and he was glad she did. They serve New Glarus ales and beers here, including Spotted Cow, only available in Wisconsin. The bartender makes a fantastic brandy old fashioned. A full range of cocktails available. But for non-drinkers the raspberry lemonade is delicious and refillable, the unsweet tea is fresh and delicious. We eat here often. read more

We stopped by for their Sunday brunch buffet, which featured an impressive assortment of hot, ready-to-eat options and made-to-order omelettes. A full dessert section and fresh fruit were also available. The cost included a non-alcoholic beverage. Our server, Nikki, was a delight. read more

Great food in general. Just takes a bit long, but again worth the wait. When not a baby good date option. read more

Charcoal Grill - Peast lunch - New American Near Me - Burlington, Wisconsin

Yes! This is what you're looking for; great food and great service? The BEST artichoke and spinach dip bowl (homemade bread?)! The glazed salmon was an excellent addition to the Cobb salad and the margarita pizza was so delicious!!! read more

Charcoal Grill - Cobb salad with glazed salmon - New American Near Me - Burlington, Wisconsin

Delicious!! Took a road trip to Browns Lake. We decided to drive to town for lunch. I heard good things about this place. So we gave it a try. Before I go on, I do have one negative comment. We ordered soft drinks and ice tea. Not once did anyone offer to refill them for us. I wonder if that is a restaurant policy. Now the good. We had burgers with fries and onion straws. The burgers were cooked exactly as requested by us. I like the burger bar for its variety of condiments. I love barbecue sauce and mayonnaise on my burgers. They had exactly what I want. Also the "bar" had lettuce, tomato, onions, peppers, and a variety of yummy pickles. Other than not getting refills on our drinks, The service was good. The price was right. If I'm up this way again will stop here and try something different. read more

Burgers are good. A full slab of ribs at $26 consists of 7 ribs. 7. When we questioned the manager, she said pigs are smaller these days. Smaller pigs, folks! Lol! She did give us 3 more, still a standard full slab of ribs is 13, so it still fell short at this price. They were quite flavorless. Service is good, but a bit slow. read more

Charcoal Grill - New American Near Me - Burlington, Wisconsin

Service was delayed despite it not being busy, and what was a worry was I had the "trainer" who didn't show even a smile . Good food, can't complain but my suggestion is cover the service . read more

Chicken is awesome but vegetables are really bad lately. They used to be nicely seasoned and steamed. They are soggy and have lots of stems-no seasoning either. Other food is yummy! Love the chicken and mashed potatoes. read more

The salmon was delicious but a small portion. The vegetables that accompany the salmon didn't appear to be freshly made but was also delicious. The service was good all and all I would return. read more

Came here last month. Great service and food food. I loved my burger! The patty melt was delish! The other dishes were good too. read more

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The food wasn't very good. Mashed potatoes tasted off. The ribs were ok. Bread was hard and dried out. We threw them out. In fact we threw out any leftovers. Very disappointing. Even the soup was over seasoned. read more

So disappointed in this place. We got the "were short staffed" excuse. We waited over 45 mins for our food which was cold. Well done burger totally pink inside. I keep going back thinking it will get better but never does. read more

Stingy people. Charged me $2.90 for a plain soda water. Let me restate that... soda water. On top of it the bartender left the tip of the soda gun in the water in the cup while filling it and she did the same when refilling it. Not the most sanitary. I protested the charge for water and they took it off the bill. Check your bill before paying here, lest you pay $3 per cup of water. Besides that, great food, and overall polite demeanor. read more

Will never go back to this place again. poor service to top it off, found hair in my food!

Great place. Good food and service. Extensive menu. Nice decor. Rib eye was good and prepared as requested. Garlic mashed flavorful, not over powering. Roasted veggies AMAZING! THE bread came with cinnamon butter and regular butter real butter very tasteful! Rotisserie chicken special well worth the price very flavorful very fresh and piping hot! Abundant servinings,enough to take home for second meal. Lively atmosphere but not too loud. Definitely would come back! Absolutely love to all the train decor and the train that travels around the bar area. read more

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Wow. That's all I have to fuckin say. I spend $300 to fly out to Burlington every summer, and every summer on my last day I am treated to charcoal grill, but apparently CHARCOAL GRILL HAS TO CLOSE AT 8 BC THE CORONA VIRUS ONLY COMES OUT AT NIGHT? FUCK CORONA! I'm trying to spend my fucking money! Let me in! It's 8! The sun is still fucking up and you're telling me you're closed? Do me a favor, shut down forever. read more

Nice back room for a larger party to be able to visit. I had harvest salad and chicken dumpling soup which was very good. Service was exceptional and the we all sat with coffee after read more

Been here for over an hour and still no food. It's 4th of July, I'm upset. And hungry. Do not recommend.

Had diner. We had a very good chicken dumpling soup followed by an excellent fried chicken and excellent ribs. The service was excellent. I would give them 5 stars and highly recommend this place read more

Well, it was strange experience. The waiter,Michael was amazing but the manager made no sense. I ask for a charcoal burger but with the possible patty. While they were making it I was told it would be a $4 up charge. I said charge me for the impossible burger which is $13 not $18 for the charcoal burger. The manager said no because it messes up their inventory? The only difference was four onion straws. So for four onion straws I got charged $4 extra on top of the $14 charge for the charcoal burger. Manager was very rude and said she did not care if we come back or not. read more

First time dining here and we left with full bellies and smiles on our faces. Food was good, large portions. Bacon wrapped water chestnuts were very tasty. But what really made our experience was the exceptional service from the moment we walked in the door. Our server Dave was attentive to all our needs, thoughtful when it came to our little one and absolutely hilarious! We will be back. For the food but mostly for DAVE. read more

This restaurant continues to go downhill. I have not received one good meal from there. The food tastes horrible, not fresh at all. It has a weird taste for anything cooked in their pans or oven. The food is usually cold, overcooked, and you do not get what you ask for the first time. I never received my salad with my meal, never got any condiments i asked for for my bake potato.. had a plain potato served to me even though i asked for butter, sourcream, cheese, chives. read more

The food was legit ass, fries- soggy, cheese sauce was weird, and just the rye bread burger was so bad don't understand why it's liked

Let's face it, we have limited options when it comes to quick-know-what to expect chain restaurants here in Burlington. Because of this, we find ourselves eating at Charcoal Grill more often than I'd like. Usually we end up here by default because we either don't want to drive outta the zip code, or don't want to spend a ton of money at a more upscale restaurant for dinner/lunch...whatever. And I know some people detest chains, but they serve a purpose - they are consistent, predictable and affordable. Although I'm never particularly excited to eat here, when we do eat here the food is always good. I know that my usual (chicken tacos) will taste good. And the waitresses are always friendly...always. We have never had an issue with poor service at this location. So, although I'm never excited about this place (sorry, Charcoal Grill!! It's not you, it's me), I'm gonna go with 4 stars because they have never screwed up my food (even when I do decide to step outta my rut of chicken tacos) and the wait staff is always super friendly and very attentive. read more

For the most part, I have positive experience with this location (over Jul-16 to Aug-19) with all of my visits seated at the bar. Jul-16 : Server - Kristina. Server was pleasant and attentive. Margherita flatbread and martini both delicious. Flatbread must have sat for a while because it was barely room temperature. Asked for extra basil, but that did not happen. Jul-22 : Server - Jordynn. Ordered walleye fingers and clam chowder. Walleye was served hot, and was delicious; large order, took some home. Clam chowder was good, but not hot. Server was pleasant. Jul-29 : Another Friday, nothing to complain about. Good food, hot food was hot, drinks were cold, good patrons at the bar. Aug-6 : Brought my brother and sister-in-law with me. Discovered after we sat down and ordered drinks that their air-conditioning was not working. No fans on the customers, only fans on the bartender (which was not enough, felt sorry for her). Brother's walleye had so many bones that it became impossible to eat, his stack of bones was higher than his stack of fries. Sister-in-law had to order three times because the first two orders came back "we don't have any today". Disappointing. She ended up with chicken wings, which she liked. Aug-19 : Server - Sarah. Server was pleasant but not attentive. I had chicken sandwich, my friend had pulled-pork sandwich. Neither one of us could eat our buns, too stale. Pork was delicious, that is - the small portion which was not fatty and inedible. Once I discarded the bun and ate the chicken with fork & knife, it was okay. read more

the ambiance and service was great, but the food did not seem that fresh to me. looked like it had been sitting in the fridge for a while.

Every time I est here I feel like my clothes smell like the restaurant smells after leaving. The food here is mediocre, all the usual American fair. Burgers are decent here, but I can only really recommend the appetizers during happy hour. I've heard from several soirces that the charcoal grill is preventing other businesses in Burlington from obtaining their liquor license and has been doing so for some time. While it's not something I can say for sure it wouldn't surprise me as it's been infamously hard to get a liquor license in town since they opened. I stopped giving them my service after learning about this. read more

The food is hit and miss. The sandwiches are usually good but more often than not, the fries and onion strings are lukewarm or cold. I was there this week for an early dinner and the fries were barely warm....leftovers from lunch? The service and drinks were very good though. read more

Due to the road construction currently going on (apparently the whole state of WI) it was initally tough to find. But, I'm glad we made the effort. Charcoal Grill has a diverse menu with several fresh options. My boyfriend got the french dip which was enormous and super tasty. I had the chicken and dumplings soup which wasn't all that traditional, but still really good and a yummy salad with cranberries, walnuts and blue cheese. They have Sprechers on tap, as well as lots of good beer choices. read more