C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

I am a retired designer and worked with tile many setters but Daniel is the best. He is always in…read moretime, A very hard worker, his installation is flawless. His trim is custom made (on Metal edgings ) I am so happy with the complete renovation he did on our guest bathroom.

I can't review the work, this is regarding general professionalism. We had an appointment for a…read morequote, when Daniel didn't show up for the time we'd arranged I texted to check in, at which point Daniel replied that he had 'looked up my building online and wasn't interested in the work'. I understand if a contractor determines they can't handle a job or don't want a job, but letting me know they aren't coming before the appointed time is pretty much the bare minimum for professionalism. I'd set aside time on a Friday night and he couldn't bother to text.

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

If I could give them 0 stars I would. In March 24th of 2021 my mother in law contacted this…read morebusiness to help us finish our basement and put a fence in our yard. When they came to give us a an estimate they introduced themselves as Joe Creshi and his daughter Lauren Creshi. They gave an estimate total of 5000$, said they would be done by March 31st and also asked for a down payment of 1000$ my mother in law agreed and about a week later they hadn't finished anything she gave them chance after chance and since she didn't want to push them because by this time she had already invested 1200$ and wanted them to finish the job. Well once she put her foot down Joe threatened to sue her and that was the end of the deal. DO NOT MAKE THE SAME MISTAKE WE DID. DON'T DO BUSINESS WITH THIS COMPANY. THEY ARE TRASH AND WILL ALWAYS BE TRASH FOR TAKING ADVANTAGE OF PEOPLE.

I contracted Joe and and his daughter to do some work at my house to fix my back porch and to paint…read morethe inside of my house it's been going on two months and they have not finish anything I contact them via text cuz they won't answer their phone they giving me the run-around I have given them $3,800 of my money to fix this and they have yet to do anyting I contacted the daughter she told me that she was going to be held responsible that she was going to finish this work she said she was going to come yesterday and she never came when I told her to refund me back $1,300 so I could get my house painted she stopped all communication I do not recommend

Quality work, great price. I'm happy with my floors and the paint job thru out my home. would…read moredefiantly recommend his services.

From the owner: At Home Repair, we have been providing high-quality home repair services for over 25 years. We are…read morededicated to ensure that your home is completed to your satisfaction. We offer wide range of home repair services, including paint (interior and exterior), drywall repair, kitchen cabinets - painting, hardware, updates, bathroom fixtures, lighting, flooring, tile, and more. Give us a call for all your home repairs.

BE VERY CAUTIONS using these guys. They did a remodel(odd for a tile company) at a house and have…read morerefused to call the homeowner back. Floor is sagging / pulling apart where they replaced / did not install more footings in the addition. Main issue is electrical - Initially lights went out in the addition they added and over Christmas the addition completely lost power. no GFI in bathroom installed. Two outlets right behind sink(directly behind faucet). Are any licensed electricians employed here? Came to investigate and found they re-used old wire that was existing instead of replacing with new and heavier(correct) gauge wire from the panel. *Nothing to code to say the least.* Found several hot / melting spots in the wire and one spot where it completely burned through and smoldered in the insulation / roof. Instead of removing old outlets they covered them in drywall and hid them in a wall. This could have caused a house fire. Definitely use caution using these guys.

The Pethels re-did the master bathroom in my mother's house. Yesterday, one of the upper cabinets…read moreinstalled in the bathroom fell onto her while she was getting ready. It fell directly on top of her, hitting her head and knocking her to the floor. Both of her arms and legs were bleeding and are badly bruised/scraped. She was extremely shaken by the event. The top of her head is also tender to the touch. Upon further inspection, the large bathroom cabinet that fell on her was only held into the drywall with one screw on each side. No drywall anchors were found in the wall. We are now worried about the other cabinet, curious if it too is negligently installed. Furthermore, she sent a picture and message to Whitney to let her know what had happened, only to get a "thumbs up" response to the picture - absolutely poor. I highly recommend using caution in regards to hiring this company - especially if you have children or small animals. This could have ended poorly and we're lucky she is okay.