I cannot thank the team at the Santa Ana Social Security office enough -- especially Mr. Holiday!…read more My mother's Medicare application had been stuck for a very long time. We had gone to other offices and spent countless hours on the phone, but no one could figure out the problem. It was dragged on and on, and my mother and I were honestly at our wits' end. Today, Mr. Holiday helped us -- and he got it done. He was patient, knowledgeable, and truly went above and beyond. He took the time to understand what had gone wrong, explained everything clearly, and stayed with us until my mother's Medicare application was successfully completed. After all that frustration, we walked out of the office with a huge weight lifted off our shoulders. We are so grateful for his help and professionalism. If you have any Social Security or Medicare matters to take care of, I highly recommend the Santa Ana office -- and if you get Mr. Holiday, you're in great hands. Thank you so much, Mr. Holiday!

This is just information for general public - the form given by Social Security to collect a…read moredivorce certificate from the OC Clerk-Recorder at 601 N Ross St. is INCORRECT. The ONLY location to collect a divorce certificate is Divorce Court in Orange, across the street from the block. This coming from someone who works at the County Service Center, where the Clerk-Recorder office is located :) Thank you!!

people give the workers here a bad wrap but truth is they deal with a bunch of rude disorderly…read morehomeless ppl who come unprepared and get mad and make a scene if they dont get what they want.. my worker E. Vasquez is on top of my difficult case and answers her phone or calls back quickly. i understand some workers can be difficult but i kind of get why.. the web site is super helpful tho benifitscal.com

Everyone hates their job, which is frustrating because it affects their ability to help and provide…read morethese services to people whom are in need. Their supervisor included. Wish they had more training and therapy offered for workers !!

My experience at this civics test center was quick and easy--at least for me. I've noticed some…read morepeople were given a harder time, but that seemed to be more about them being underprepared or underqualified rather than the staff's fault. The staff overall were nice and efficient, making the process smooth. However, the front desk lady on the 2nd floor could definitely step it up a bit--she seemed a little less sharp than the rest of the team. If you come prepared and know what you're doing, it's a straightforward experience. Not much more you can ask for from a test center!

There are a supervisor name Trang Thái, & her spouse Thang Duong who are unjust and demeaning to my…read morepatients. Ms. Trang Thai's officers have also told my patients that their supervisor ordered them to "deny all the n648 from Dr. Thoa." I have complained to the central USCIS offices with no response.

No appt needed. I know , everywhere it mentions you need an appt…read more You don't . *Go early - 20-30 mins before open time. Security is really nice. Doing his job. Staff - was so kind and helpful. Get your things in order .

Poor customer service. They want EVERYONE to go online for all services. The few local offices have…read morevery little services available. Just sad! They do not have a problem collecting your money.

Staff here is so kind!! I've never met a security guard so nice, I was in fight or flight mode…read morebecause of my past experiences with government employees and buildings (DMV...), but everyone here is so nice and helpful! Bathrooms are clean and the biometrics process was smooth. Sorry Yelp, no pics allowed!

USCIS Biometric appointment was scheduled to take here. (So apparently it's by appointment only)…read more Easy to find a parking spot. There will be a checkin officer to come out and check your appointment paper and ID and then let you in. Taking photos is strictly prohibited. You will be guided to sit down until next officer is calling your name. When it's your turn, they will check your ID and all your papers again and then clip a number on the file for next step. The female officer also gave me a booklet to study for Civics test. You will be called to have your headshot taken and they will also scan your fingerprints. The female officer was nice and asked me if the photo was ok or if I wanted a retake. She also rechecked if my names are with any typos. There are two restrooms which are clean to use. The overall process was very quick and smooth.

The Department of Industry Relations (DIR) Cal-OSHA is held at this location. If you are here it is…read moreprobably not for a good thing. You need to know what section you are going to as there is no receptionist, you have to call from an old phone that is on the counter..... Good luck to ya!

I have to give the Tustin Police force all the kudos in the world for the respectful and…read moreprofessional manner that they handled a drugged up man who ran into our local Renz Social House last night with a backpack of paraphernalia up to no good. After detaining the man out front of the bar, he was yelling homophonic and racist slurs at 5-6 officers who managed to keep their posture, professionalism, and character despite the fact this man was attempting to push these officers over the edge. From what we could decipher, they had been following the man from another neighboring bar, but as a few of us lingered out front for about 1/2 hour on the patio sipping our drinks, it was very apparent that the officers on Tustins force that arrived to the incident were experienced, empathetic, and understanding to the man's apparent intoxication and didn't allow the slurs and aggressive language the man was shouting to even phase them. It was a textbook example of the way an incident should be handled and I was left feeling very proud as a Tustin resident that our Police officers acted so quickly, yet respectfully of this man's rights while detaining him peacefully and without an extensive use of force. Way to go TPD on how you handled the situation at Renz last night.

I dont like giving negative reviews of police depts they are here to protect and serve, but Im…read moredisappointed in Tustin PD!! Ive called in several times to report dangerous drivers in Tustin and gave car description and plate #, and offered my dash cam video, but PD said they can do nothing because they didnt see it happen! Then look at my dash cam video! And Tustin PD give parking tickets all the time even in areas where parking is difficult and its hard to find parking, come on guys give us a break!!

Tell employees stop SNOOP ON ME where I go with UBER. Why there NO LAOS TRANSLATION keep it that…read moreway.DISCRIMINATION DISABILITY APPLICANT HIPAA VIOLATION EMPLOYEE DISHONESTY CAUSED UNAUTHORIZE ACCESS TERMINATION INSURANCE * Employee Snooping: Looking at a patient's medical chart out of curiosity, or checking records of family, friends, or celebrities without a valid job reason. Im IHSS member since 2022. Im mental disability person not physical handicap disability human.I got free ride first time last week October 2026. This is HIS-STORY Ihss rules, It NEED to be about HER-STORY too. Interviewer and I have staring contest when they say" Anything else you need? I tell them I need ride not from caregiver sometimes. They said find from somewhere else. The administration incorrect procedure HIPAA OSHA VIOLATIONS. Why should I know where to get free ride from UBER. Employees slow uneducate brain focus on physical disability. They look at me like they never see mental disability person CANT DRIVE. Its in forms papers questions about my caregiver needs.

I just want to say IHSS is honestly one of the best programs out there. I know caseworkers are…read moreincredibly busy, but the people I worked with were not only helpful, they were genuinely kind and made the whole process feel so much less overwhelming. I especially want to recognize Michelle Nyugen. Michelle was truly amazing. She was so patient, caring, and informative every step of the way. She took the time to explain things clearly, followed through, and made me feel supported during a really difficult spinal injury case. Michelle helped me the most, and I am very grateful for her. Desiree Concenial was also very helpful, knowledgeable, and sweet. And Nancy Chang, who works with appeals, was outstanding. She was professional, responsive, and incredibly helpful. All three of them are exceptional and deserve to be recognized for their hard work and compassion. Thank you again, Michelle. You were truly the best.

I visited the Orange County Clerk's office to submit my bond documents and complete my oath…read moreceremony for my California Notary Public commission. A big thank you to Richard at the counter for being so friendly, helpful, and efficient. The entire process went very smoothly, and everything was completed in about 20 minutes. Starting June 12, 2026, I officially became a California Notary Public for a four-year term! A quick note for anyone visiting: parking can be a little challenging. Richard mentioned there is a free parking lot behind the building, but I wasn't sure which one he meant, so I decided not to risk it and parked elsewhere. Overall, a very smooth experience thanks to the helpful staff!

I visited the county clerks office to obtain deeds of trust that were very old. The ladies who…read moreinstructed me to call the county assessors office to first obtain the book and page number were friendly and helpful. Once I received the info I needed they helped me check in, and about 5 minutes later I had the documents I came for in hand. Probably the smoothest government office I have been to, by miles!!

I went in here to register to vote, and staff were extremely helpful, practically jumping over the…read morecounter to assist me (kidding). But seriously, these individuals were very professional, very kind, and didn't leave any of my questions unanswered about the registration process. I recently received my ballot, and can't wait to participate in the process!! Thanks everyone at the Orange County Registrar of Voters!!

Went here for a tour and training. Well organized and well staff. They explained how it work and…read morehow the procedure run and we went through on how each machine from beginning to ending. Quite unique since everything must be do in two not solo since every single vote counted and must be accountable and acutely per guidelines. Had a better understanding afterward on how the voting and counting system works.