I made an appointment here a few weeks ago for a name change. I had just gotten married and I was…read morehonestly dreading going into SSA. However, the process was actually not that bad - I was in and out in about 20 mins. The office itself was very clean - one of the cleanest, well kept SSA offices I've been to. My least favorite about this trip was the waiting to be called part, but once called, it was all smooth sailing. And honestly, I think you're all with me on that one: nobody likes the waiting part. Anyways, a nice office to go to if you have any SSA needs. Just don't forget to book your appointment beforehand!

I had a wonderful experience in this place every one did their job, in a very profesional and fast…read moretime process, I show up without appt and I wait less then an hour and the office was full so I was blessed that they gave me the opportunity and help me giving me my EBT. the social worker was very polite and helpful. I think they changed my Social worker and I hope I continue with the same experience. I really recommend this place even I read very bad experiences I prayed and God helped me. Thank you for everyone that was part of the process to get my EBT and Medical.

all the workers i talked to were friendly. i got relatively fast service, all things considered…read more faster service than other government agencies from my personal experience.

My mother went in and was assumed to be homeless and was racially profiled when all she need was…read morehelp with some paper work

There are a supervisor name Trang Thái, & her spouse Thang Duong who are unjust and demeaning to my…read morepatients. Ms. Trang Thai's officers have also told my patients that their supervisor ordered them to "deny all the n648 from Dr. Thoa." I have complained to the central USCIS offices with no response.

My experience at this civics test center was quick and easy--at least for me. I've noticed some…read morepeople were given a harder time, but that seemed to be more about them being underprepared or underqualified rather than the staff's fault. The staff overall were nice and efficient, making the process smooth. However, the front desk lady on the 2nd floor could definitely step it up a bit--she seemed a little less sharp than the rest of the team. If you come prepared and know what you're doing, it's a straightforward experience. Not much more you can ask for from a test center!

I went in today with my adult foster son to try to get his past tax refunds. Good news is he was…read moresuccessful in getting his 2 checks (lady claimed up to 9 weeks to receive in the mail). Here's the not-so great part of our appointment: the older Vietnamese lady who assisted us has a sharp accent that is difficult to understand, and can appear as if she is not listening very well cuz she's on her keyboard and screen. GOOD LUCK WITH HER... You have been warned!!!

I was on hold for 45 minutes, a rep answers. I explained my reason for calling, then he puts me on…read morehold. I have now been on hold for a total of 72 minutes, I guess he just put me back on the same holding pattern as before because he was not knowledgeable about my request. Horrible customer service!

We like the physical office space; it was clean with lots of seats and easy to get in and out esp…read more for those with difficulty walking/going up and down the stairs/using a wheel chair. one side of the area is alloted for the officers to check the applicants documents and the back side is the waiting area where they call the applicants for biometrics/photo. The team that day was organized and very attentive to the applicants needs including the lady who let the applicants inside the building.

USCIS Biometric appointment was scheduled to take here. (So apparently it's by appointment only)…read more Easy to find a parking spot. There will be a checkin officer to come out and check your appointment paper and ID and then let you in. Taking photos is strictly prohibited. You will be guided to sit down until next officer is calling your name. When it's your turn, they will check your ID and all your papers again and then clip a number on the file for next step. The female officer also gave me a booklet to study for Civics test. You will be called to have your headshot taken and they will also scan your fingerprints. The female officer was nice and asked me if the photo was ok or if I wanted a retake. She also rechecked if my names are with any typos. There are two restrooms which are clean to use. The overall process was very quick and smooth.

The Department of Industry Relations (DIR) Cal-OSHA is held at this location. If you are here it is…read moreprobably not for a good thing. You need to know what section you are going to as there is no receptionist, you have to call from an old phone that is on the counter..... Good luck to ya!

The Tustin Police department is staffed with professional and compassionate officers who work hard…read moreto keep our communities safe, with programs such as CERT. They dedicate time and effort AND FOOD for us to learn how to protect ourselves, as well as our families and communities, in times of natural disasters and other crises.

I came to the Tustin PD to report a towing scam happening at the Anton Legacy Residence, located at…read more3100 Park Ave. in Tustin on May 11th. I was given a CR number. On May 12th. I received a voicemail from Officer Martinez asking for mo was not theree information. The second time I came down to the PD, I was told Officer Martinez was not there. Ibrought down a complete report as to what happened on May 14th. I included pictures to assist in understanding my complaint. I then went on Yelp to see what kind of reviews Santa Ana Club Towing had. There were over 5 pages of reviews, and my suspicions were spot on. I made a copy of at least 25 reviews, all collaborating with my report about Santa Ana Towing Club setting up a sting to tow cars. For the 3rd time I brought down my findings to the Tustin PD.These reviews date back to 2023,24,& 25. I am appalled at the history of this company and can't believe these incidents have gone on this long without any investigations. Again, I was informed that Officer Martinez was not in. They don't have voice mail so you can't leave a message for them. This time they told me she was in some sort of training and wouldn't be back until next week. I asked if I could leave her a message to call me. They took my name and number but I do not have much faith in my message being delivered. Why did they not tell me from the very start she was in some training and would not be back for a few weeks. Go figure? So now I wait and see if anything will be done. My situation is not life threating but still deserves attention. Shame on Tustin PD Lynn Jex

I just want to say IHSS is honestly one of the best programs out there. I know caseworkers are…read moreincredibly busy, but the people I worked with were not only helpful, they were genuinely kind and made the whole process feel so much less overwhelming. I especially want to recognize Michelle Nyugen. Michelle was truly amazing. She was so patient, caring, and informative every step of the way. She took the time to explain things clearly, followed through, and made me feel supported during a really difficult spinal injury case. Michelle helped me the most, and I am very grateful for her. Desiree Concenial was also very helpful, knowledgeable, and sweet. And Nancy Chang, who works with appeals, was outstanding. She was professional, responsive, and incredibly helpful. All three of them are exceptional and deserve to be recognized for their hard work and compassion. Thank you again, Michelle. You were truly the best.

Fast friendly and courteous, Ms. Song is a really sweet person. Very professional Social worker…read more Plenty of parking, nice and clean office with a lot of seating.

Not all government offices are created equal -- and this one actually runs well…read more I came in to record a quitclaim deed and fully expected to block off half my day. Instead, I waited maybe 5-10 minutes max, and from check-in to walking out the door, I was done in about 25 minutes. The process was straightforward and efficient. My documents were reviewed carefully (which I appreciate -- better to catch anything on the spot), fees were handled quickly, and nothing felt chaotic or unclear. The staff were professional, direct, and clearly knew what they were doing. The office itself was clean and organized, and the flow made sense. If you come prepared with your paperwork completed correctly, this location runs like it should. Efficient. Professional. No drama.

Orange County Clerk-Recorder is hands down the best county or government facility I have ever been…read moreto. Coming from New Jersey, I have never seen such a new, well run, and efficient establishment like this. The service was excellent both times I visited. I came once to get my daughter's birth certificate and another time for her passport, and both experiences were incredibly smooth. The process was organized, efficient, and handled professionally from start to finish. It is rare to say this about a government office, but this place truly exceeded expectations.

I went in here to register to vote, and staff were extremely helpful, practically jumping over the…read morecounter to assist me (kidding). But seriously, these individuals were very professional, very kind, and didn't leave any of my questions unanswered about the registration process. I recently received my ballot, and can't wait to participate in the process!! Thanks everyone at the Orange County Registrar of Voters!!

Went here for a tour and training. Well organized and well staff. They explained how it work and…read morehow the procedure run and we went through on how each machine from beginning to ending. Quite unique since everything must be do in two not solo since every single vote counted and must be accountable and acutely per guidelines. Had a better understanding afterward on how the voting and counting system works.