Being an empath and highly sensitive, I was looking for a compassionate and kind dentist, after…read moreunfortunate personal trauma took a toll on my dental health. I searched for "Compassionate Dentist" in hopes of finding one who would not judge, but rather help me relax, and feel safe. After reading all the stellar reviews, I had high hopes for this dentist. I reached out to them, explained my story, and they reassured me that they completely understand and will take great care of me.
My initial consultation lasted about two whole minutes. Dr. Roshangar gazed into my mouth and told me to come back in two weeks to start the work, as they were very busy so nothing could be done on that day. No x-rays were taken, I was advised to forward any historical from my previous dentist, and I was charged $95 out of pocket because for some reason, my insurance wasn't going to cover the cost of that visit.
Still deciding to come back 2 weeks later, I was ruining a few minutes late in rainy traffic. I called a few times, no response and when I walked in, exactly 9 minutes past my appointment time, the doctor was on the phone with another patient. I waited, went to wash my hands, and when I came out, the Dr. looked up and told me - "I have some bad news. Because you were late, you have to come back at another time we're very busy and we already have other patients lined up after you."
I was stunned. I told her, "Dr., I was 9 minutes late, I apologize, it's raining and I kept trying to call, I drove long distance and I need to get work done on my teeth, will you really turn me away?" I pleaded with her and told her I was even willing to wait, if she would just see me after her other patients, but her response was to offer to put me on the schedule, two weeks out, and then she asked what's a good day for me "to be on time?"
That's the compassion I received from this Doctor who touts to "connect one-to-one and heart-to-heart, and have real conversations with our patients." on her website.
