If I could give zero I would!!! STAY AWAY!!!!! I went to go get a lump checked out along with a…read morerash. After multi months of waiting for my appointment I go in only to have the doctor touch my head with her finger and tell me I'll come back to resolve it. Next appointment- I get seated in a surgical looking room getting prepped for a removal, that had not been discussed of any kind. I promptly told the assistant I wasn't there for any procedure, she then went and got the doctor where again after expressing my concern to take her job literally and examine or take a sample to test of the lump on my head. She again did the "exam" with her finger said I was good and not further would be needed. I am now getting charged $100 for a woman who didn't take her job seriously to have touched my head like my mother would have done. Also the entire staff is rude and snobby and snarky. STAYYYYY AWAYYYY!!!!

Top notch, knowledgeable, compassionate staff. I had cyst that needed some attention on my elbow. I…read morecalled them up, and was seen the same day. I was warmly greeted as soon as I arrived. I immediately noticed how bright and clean the office is. Then, I was thoroughly impressed by the entire staff. Doctor Goldsmith arrived in my room quite soon after I was taken back. Very friendly. Excellent bedside manner. She listened to everything I had to say. She sent me home with a prescription to address my elbow. The following day, my cyst ruptured. I called the office straight away, and was welcomed back into the office in 30 minutes. This medical office cares about their patients. And it shows in everything they do!

Best dermatology and skincare clinics, hands down! Dr. Carter-Snell is an expert in her craft and…read morealso in tune with the human side of care. Her clinics are immaculate, organized, and equipped with the latest technology. The staff are helpful as well. Highly recommend!

I received a text from the downtown office (not a bill) this month for an outstanding balance from…read morea July office visit in Royal Oak. I made an appointment in July to purchase a laser package. I made the package purchase. I wasn't treated the same day. The did not ask for an office visit fee. The appointment was on the 15th. 5 months later I am contacted. I have had two treatments, and a balance was never mentioned nor have I received a bill. When calling the office speaking to someone is not an option. It is very difficult to respond to unanswered phone calls, robotic and anonymous text messages sent by a nameless individual. This is so nonprofessional. Then I was texted that if I wanted to speak to someone on the phone, I had to make an appointment. I work as well, and my time is limited. I was sent a coy of a service ledger. I asked did I have to pay for coming to the office and purchasing a package no response. So, it appears that I am being charged an additional office visit fee when I come in for a treatment which is prepaid for. Wasn't the office visit for a 20 min treatment one and the same? This is a first. I have never gone to a dermatologist paid for a treatment and had to pay an additional separate office fee. I was told that they were behind in billing due to the holidays (the 4th of July). The holidays just began. I try to patronize my own and there is always an issue.

I don't have that trust here that I do at other doctor offices. I'm not going to go into details…read morewhy. but make sure if you feel something is wrong get it checked out.

Dr. Friedman is a great doctor and took care of my issue in a very professional and timely manner…read more I had gone to another highly rated dermatologist previously for the same issue who did not take care of my problem at all (the cyst came right back). Dr. Friedman knows what he is doing and I trust his expertise and very happy with the care that he provides. I will be going back.

Very friendly atmosphere. Love the Evolve treatments. Can't wait to see the results Smells greatread more

I cannot say enough good things about Adorn. If you're looking for the best, you found it…read more I have been trusting Liz and her amazing team with my everchanging health and beauty needs for almost a decade at this point, not that you'd be able to tell by looking at me ;-) The staff are professionals, the spa itself--(omg those floors!)--is absolutely stunning, and they respect your time and your schedule and get things done! Even if it's bit of a drive, it's worth it. 10/10, this is the place to go, and these are the women you can trust with your face.

Wasn't impressed with the receptionist who booked my appointment over the phone--she was snappy and…read morerude. Even when I got there, the staff seemed emotionless and like they didn't care about me. Luckily, the doctor was awesome. He was very knowledgeable, genuinely cared about my issue, and asked multiple times if I had any other questions. Overall it was a good experience!

Efficient, compassionate, competent dermatologic surgeon. would and am recommending to all of my…read morefamily! highly recommend!

Misdiagnosed me, had to seek another dermatologist to get help and had a rule you could only come…read morein for 1 skin issue. If you had any other problems you had to reschedule for another appointment. It felt like she was just in it for the money with quick back to back appointments and less than 5 minutes talking to be about my symptoms.

I did have to get a consult with the doctor before getting some facial treatments from her beauty…read moreclinic. The building is small and rather dated too. The doctor has her own line of skin products that are used at her beauty clinic. He office is on the other side of the clinic, if memory serves me right. I can't say I felt any warmth from her at all. I felt like a cog or just a number mostly. This can be an issue with some doctors. Many don't have the bedside manners we want and look for to really trust and want to come back to a doctor again. I did at least feel reassured that since most of my time was spent at her beauty clinic and not for sever skin issues she would have to deal wit, that it would he tolerable.

This doctor plays the family doctor role very well. She loves money and always makes sure you don't…read morewalk out without playing the visit fees. I went to a dermatology clinic for my son and called her urgently to fax me a referral. She refused to give me a referral unless I walked into her office and paid $60. I was already at the other doctors office and my son was in dire need of some medications for his horrible rash. She wanted me to leave the dermatologist and go to her office and pay for the referral. She is a true money hungry doctor. Maybe she has an expensive mansion home just like the other crooks in the neighborhood. My advice don't be fooled by her fake loving children demeanor. Dr. Fakih loves money!

From the owner: Specializing in: - Physicians & Surgeons, Surgery-General…read more- Physicians & Surgeons, Pediatrics-Emergency Medicine - Physicians & Surgeons, Pediatrics - Physicians & Surgeons

Operator/scheduling is incredibly rude. Website hours of operation not up to date. Not sure where…read morethe breakdown is but seems like this practice has a lower threshold of professionalism. Recommend management have "secret shoppers" calling to rate their interactions with staff to find out where the weak link is and fix it. Very disappointing as this practice used to be where everyone wanted to go, but seeing the lackluster reviews shows that owners really could care less about patient satisfaction and are putting more focus on the cash cow of spa products and service.

Got fillers and look the same after 3 months they charged me for two syringes looks sane after…read morethree months something ain't right

The front desk staff for Dr. Heidelberg. Try hiring mature adults that has customer service…read moreexperience....

The front desk staff is incompetent, there is no welcoming staff nor environment and express no…read morewillingness to help. The male at the front desk is rude and does not I've clear information. When asked to peak with the front desk manager of course she agreed with his misconduct and did not provide a resolution. She allowed the male to interrupt our conversation when discussing the issue at hand and at that point I canceled my daughter and I appointment. Dr. Heidelberg is an amazing doctor however I refuse to deal with the staff she has prior to seeing her. There are so many clinics available that can provide better service.