Great overnight stay as we made our way back to the states. Although, figuring out transportation…read moreto get from airport arrival in Terminal 5 to 4, was a little tricky. Eventually, found a public transportation desk at the airport who directed us to take the free bus, H30, to get to the specific hotel. We waited for about 20 minutes or so for the bus, which took us to terminal 4. Remember, London Heathrow is huge, so it's quite a few stops before we reached our destination. When we arrived at terminal 4, we entered the terminal with our luggage, and then walked a long covered passage to get to the Hilton London. It's a looooong walk! Hotel was clean and modern. Check in was easy. Being Hilton Honors members , we received a slight room upgrade. Room was clean, quiet , and away from the elevators. As this was the end of our trip and we were exhausted, it was nice the hotel had an executive lounge, restaurant, and breakfast. Apps and crudités in the lounge were just ok, nothing spectacular, but the breakfast was awesome! one of the better ones that we have had compared to others. The spread included pastries/breads, complete English breakfast, cereals/grains, made to order omelettes, various sausages/bacon, yogurts, fruits, potatoes, various juices, coffee.... you name it! Getting back to the airport..we bypassed trying to get the H30 bus, and called an Uber!

I felt so clever selecting this hotel as the final stop of a UK journey. Of the four different…read morehotels that were stayed at this was by far my favorite. The location couldn't possibly be more convenient. It is literally attached to the airport. Honestly it was a little hard for me to find because after you get off the Elizabeth line there's not really any clear signage for the tunnel that takes you to the hotel. I had to stumble around the airport asking people where it was before I found it. The lobby is huge and really makes a great first impression. My room was spacious and I loved how they catered to international travelers by having four different types of plugs, including a US one, on the desk. This was the only place where I saw that. This hotel really seemed nice and modern, except for the thermostat. It was a horrible analog dial with no numbers on it whatsoever. That was really my only complaint and it was very minor. Just because the hotel is attached to the airport you should really leave for your flight way ahead of time. It takes at least 10 minutes to walk down the tunnel and then you have to get to the Elizabeth line, wait for that to arrive, and then ride quite a while to get to some of the other terminals. When I come back to the UK I will absolutely stay here again.

What an amazing hotel that is conveniently located next to the airport. We stayed here to end our…read moreEuropean adventure and I'm so thankful for the late check out and less than 10 minute walk to the airport. Despite being basically on the tarmac, I was not bothered by the noises of airplanes and enjoyed a super comfy bed. The staff is accommodating and you have two different restaurants to choose from. An added bonus was the rooftop bar where you could watch airplanes coming in or leaving. I'd definitely stay here again. The bathrooms and rooms were clean. The AC actually keeps you cool too.

Nothing to complain about here. Adequate space, comfy bed, very quiet room and location. 7 minute…read morewalk across to M&S in Terminal 2 and 15 minute brisk walk to Terminal 3. The restaurant and bar looked nice but we opted for a bed picnic. Staff efficient.

love this place. stay every year when I fly into london, it lets me chill by the river and have a…read moregreat breakfast before moving on. friendly staff, nice rooms. absolutely recommended.

Lovely little pub. I wish I lived a bit closer, but always pop in whenever I'm in the area…read more Stevie, the assistant manager is young, but knowledgeable, professional and personable. She remembers the regulars' names, greets people on arrival and gives everyone a personal service. The other staff are great too. It would just be nice if there were a few more of them so they don't have to run themselves ragged during busy periods, although I've never had any reason to complain. The selection of ales could be better, but I was happy with what I was recommended. All the food I've tried has been great and the smells emanating from the kitchen are really appetising.

For our last night in England we decided to stay here. Close to the airport but not an airport…read morehotel. I primarily picked this location because of the good reviews and they had a car park. I am so happy, I did pick this place. I reserved a Deluxe King room. When we arrived we had no issue getting into the car park even though there was a gate. I was a bit tired from the long drive. The girl at the front desk was very cheerful and kind. She gave us our room key and said you are in a queen room. I had no idea what that meant until we opened the door to the Catherine Parr room. First, there is a hall way with a desk before you get into the actual room. I told my husband she gave us the wrong room we need to go back and tell her, I was very surprise we got this room. It is two rooms. A sitting room and then the bedroom. The bed is a metal queen canopy bed. My husband is large so I thought he would want to change rooms but he said it is one night and this room is beautiful. It was a great treat for our last night in England. The room is on the front of the hotel so you do get a bit of the road noise and noise from the pub patio but not enough to make us move. The bathroom has a shower stall and a separate tub. There is also a towel warmer, a pant press and a hair dryer. The WiFi worked well and two TVs. Plenty of enough space to unload our bags and repack them for an international flight. As we had a long drive we decided to eat in the pub for dinner. Additionally, we had a 10% off coupon. The front desk girl was now also working the pub with two others. I ordered the fish special and my husband ordered a burger. Everything was fine. Not our best meal in England but not our worst and the service was on point. In the morning the same three were working again. The staff here works hard and long hours all with a smile and good attitude. Breakfast was an assortment of breads, yogurt, juice, fruit and some cheese. They have warm options for an additional charge. Overall a very nice experience. I would love to come back and spend more time in that room. It was lovely. I am grateful for the upgrade it was so much fun. Finally, it was an easy walk to the shopping part of town.

From the front, directly on the roundabout on the Hampton Wick side of the Kingston bridge across…read morethe Thames, the White Hart just looks like a pub - and it is one, but it's also, as you will discover if you head down the little alleyway beside the building, a fair-sized hotel. The reception is tucked away down the alley, as is a sizeable car park for the use of the hotel's customers. The company I was working for in downtown Kingston-Upon-Thames put me up here for a couple of weeks, and I wasn't sure what to make of it before I got there, but the friendly staff, and the overall size and ambiance of the place eased my concerns. The rooms themselves are spacious, well furnished with leather couches, soft beds, and boast the latest amenities (bar fridge, espresso maker, and a luxurious rain shower in the modern bathroom. The free wifi was decent, if a little persnickety and insisted on forcing you to go back once a day, just to remind you that you were logged in... My room rate included daily breakfast at the pub, which was excellent. I ate there several nights as well: the food is high quality and the service is good, though the menu is fairly limited. Overall, a nice change of pace from more "standard" hotels. Everything was well designed and well executed to feel like an English hunt club, but it pulls it off without being the slightest bit cheesy. I'd definitely give it a try if you find yourself in Kingston.

I didn't stay in a room here, but I did attend a weekend event here…read more The conference room was nicely sized. Staff left out water for us throughout the weekend which was nice and cold and kept everyone hydrated. Bathrooms were always clean and never shy of any toilet paper which was nice as the event was fairly large and people were in and out of the bathroom all day. I did use the elevator to get something from my friend's room as she was staying at the hotel. The elevator won't work without a keycard. That's important as it's a safety precaution. The hotel is also centrally located and near the bus stop. Not a bad choice !

My flight arrived early at Heathrow airport and I couldn't check into my Airbnb at that time so I…read morebooked a day pass at the London Heathrow Marriott. Great idea! I had access to a room and the amenities from 10am-6:00pm. The room was lovely. The first thing I did was shower and took a nap. I was so tired from a 12 hour flight. The bed was very comfortable. Then I went down to the restaurant on the premises and I ordered dinner: fish and chips lol. Food was good and so was the drink. I went back to the room and gathered my belongings and called my taxi to take me to my London Airbnb. If you have never used a day pass, please do especially after long flights or layovers. It's a game changer. The Marriott usually has day passes and their hotels are top notch.

Great new hotel. Super nice front desk staff. They were so helpful and accommodating. The…read morebartender was polite but does need cocktail training. Overall - very good place.

Lovely hotel in a very busy airport, Heathrow…read more For the volume it serves, the place is exceptionally clean, bright, and well designed. A very nice staff, that really looks out for the tired traveler. Prices which are not unreasonable either. Big and spacious rooms, a bar, a store where you can purchase travel trinkets and sundries, and decent restaurant too. No negatives whatsoever. Jolly well done!

A lovely hotel and room. It feels very luxurious as well as being presented that way. Rooms were…read morevery well equipped, however I found the ac in my room didn't work at all and it was quite stuffy in there. The fridge didn't work and wouldn't keep anything cool either. This is perfect location for flying out of terminal 5, and I would stay here again.

Nestled beside the Thames between Richmond and Bushy you'll have a lovely time at The Lensbury,…read more Ours was a company meeting, and the venue served that purpose nicely as well. The rooms were "cosy" so plan on spending more time in the common spaces or nearby in town. Breakfast was varied although some colleagues wanted more. What're you gonna do? The other meals were apparently good, as I talked to others who enjoyed dinner immensely. The proximity to town is nice for the perfect-length pre/post-dinner walks, and Thames Path being just behind the hotel ok allows for runs or strolls as far as you want to go. A little farther north or south will put you in two of Greater London's best parks. If you want to stay on-grounds to raise your heart rate, the exercise facility is one people pay high monthly rates to join. The pool is perfect and spacious, and you'll have all manner of what you'd expect to workout otherwise. I'm sure the grounds would be lovely in summer months, but you'll still have space to spread out indoors. The staff was friendly and helpful, and we'd enjoy our rumored return next year if it materializes.

I just love this place, they made the room availble by 11am, was upgraded to one of their superior…read moresuites, spent a relaxing 3 hours in their very well equipped fitness centre, finishing off with swim in their very clean and warm pool, followed by a sauna and steam session. Energy replacement courtesy of fresh fruit juices and home-made yoghurt, honey and granola. PS: did I say I loved this place!

If you are considering it, don't. If you have booked this hotel, cancel…read more Breakfast: somewhat edible. Only coffee is terrible American drip coffee, and food selections were sad. If for some reason you must stay here, skip included breakfast. Elevators: chronically had long lines and were overly full so many (especially on middle floors) had to wait as full elevators from lower floors passed them by. And that was BEFORE one went out of service for a whole day. Amenities: the only toiletry was a single shampoo/hand soap/body soap squeeze bottle in the shower. If you want to wash your hands, you better pray you don't slip on your wet shower floor (at least it's the size of a show box, so you can not put one foot in). Room: uncomfortable bed, no temp control, and an awkwardly small desk layout that meant I had to set up my suitcase awkwardly on the nightstand to take a video meeting. The front desk staff was friendly and the location is great--those were the only highlights in a stay of lowlights.

DO NOT BOOK HERE. Literally the worst hotel I've stayed at. I travel all over the world and this is…read morecomplete dog shit. Beds are brick. Pillows are brick. They've been testin fire alarms two days in a row. I made them move me to a room with an AC/heater installed cause the first room I was in didn't have any way to control the temperature. They brought me a radiator that didn't even work. And it's the third day in a row where they're testing the fire alarm in the morning. They didn't tell me or anyone as people were checkin in that they're be testing it. They just do it at random. It's the worst.

The marketing for this hotel is good but the experience less so. The room I was given was very big,…read morebut there is not much in it, and what there is looks a bit tired. Wallpaper is stained, carpet has marks on it, and generally looks like it could do with a makeover. The gym is small. They do have a pool and sauna which closes at 8pm. What shocked me the most was that i went down to the cafe to buy a chocolate bar - a double decker - it was priced at £1.50 and the. Added a service charge on top. A service charge for what? Handing me the bar? I questioned it but was told that it's standard practice. That's absolutely ridiculous and you should be ashamed of yourselves for doing that. The best thing about this hotel is its location; just one stop on the tube from Heathrow airport.

TRAIN YOUR BARTENDERS. On my first night I ordered a…read moremartini (not exactly a complex cocktail) and was handed a rocks glass 3/4 full of vermouth, presumably because it said "martini" on the bottle. TRAIN YOUR DESK HELP. Someone stationed at the concierge desk had no idea what the Elizabeth line was on the Underground. Really? RETHINK MEALS. Breakfast opens at 6:30. Why, at 7:10, are there no plates and why are people killing each other for cutlery? If I were running this hotel, I'd be completely embarrassed. How can you possibly operate a hotel this close to the airport with THIS level of incompetence. Appalling. Highest recommendation to avoid.