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    Changing Hands Home Care

    5.0 (1 review)
    Open Open 24 hours

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    1 year ago

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    I will never use Uber or Uber eats again! I was released from the hospital and had to take an uber…read morethe guy had an electric car and couldn't make it to my home so he asked me to get someone else then tried to charge me for a ride. I ordered food today, there was a special on drinks but one get one free and I was charge $25 for drinks then told by Keifer (fake name) that I was given the discount although I provide my receipt and shown them I didn't. No way to call no way to get a resolution. Pure fraud!!!!!

    If I could give 0 stars I would…read more We ordered a ride to pick us up from the Airport in Jacksonville and take us to our home in Ponte Vedra, due to the fact that parking at the Airport is very limited right now. We landed on time and then notified the car that we had arrived. Of note is the fact that there is a specific pick up area on the arrivals section for services like Uber to pick up their fares. Also, we are senior citizens carrying very heavy bags. The pick up line moves quite quickly. My wife was keeping track of our Uber on her phone. She was notified that the car, a Volkswagen Taos, would arrive in 9 minutes. At about the 15 minute mark, her phone showed that the car was 650 feet away. We waited and waited but no car. Then, my wife texted the driver to find out where she was. She was sitting in the waiting line way, way back from the pick up area. She then told us to walk back and find her in the line. My wife said that we were absolutely NOT going to walk back and find her. We were standing in the correct pick up area. It was her job to drive down and pick us up. We stood there patiently, and finally this white Taos came down to where we were, rolled down the back window and started to scream my wife's name, never even got out of her car to get our suitcases. My wife , hearing and seeing this ridiculous behavior, walked over and told her to forget it. In addition to being nasty, this woman had a magnetic sign on the side of the car, and when my wife asked her what it was, she said"that's my business." The name of the business was Hygiene Anonymous. We don't know what she was doing. Was she picking us up in between jobs? And what does that business have to do with Uber? We ended up getting a different service to take us home, ZTrip which was more expensive, but was sitting there and we both agreed that the driver was careful and very friendly. This is not to say we will not ever use Uber again, but this was a very bad experience.

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    Granny Nannies - Jacksonville

    5.0(2 reviews)
    13.0 miSouthside

    I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

    We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

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    Changing Hands Home Care - homehealthcare - Updated May 2026

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