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    Changes Salon & Day Spa

    4.2 (735 reviews)
    Closed 9:30 am - 8:30 pm

    Services - Changes Salon & Day Spa

    Deep tissue massage

    Hot stone massage

    Swedish massage

    Changes Salon & Day Spa Photos

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    Recommended Reviews - Changes Salon & Day Spa

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    Reviews With Photos

    Daily hair loss
    Zhanna L.

    I came to Changes Salon for a scalp treatment with high hopes, but unfortunately my experience has been extremely disappointing and upsetting. After receiving my scalp treatment, I very shortly after began experiencing significant hair loss that has not gone away. This has been not only physically distressing but also emotionally difficult to deal with. When I returned for a follow-up appointment to express my concerns, my experience was brushed aside and I was told it couldn't possibly be related to the treatment. I later reached out by email, explained how severe the issue was, and requested a refund of the $231 that I paid. I was told no, no resolution was offered, and after that my messages were completely ignored. This entire situation has left me feeling dismissed, unsupported, and very distressed. I trusted this spa to provide safe, professional care, and instead I'm left with ongoing hair loss and no accountability from their team. I cannot recommend getting a scalp treatment here. If something goes wrong, you may not get the care, support, or professionalism you deserve.

    Louise T.

    This is a true place for relaxation! I don't know how they've mastered being attentive to clients, but not intrusive and bothersome. Any time we something, they're there refilling areas and locker room. But you look around and you never see them. Magic! You don't feel like they're watching you or timing you, like other spas that I've been to and been to many at different cities. If you want exemplary customer service, you just have to come here to experience it. Thanks Jaime for all the assistance!

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    2 months ago

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    4 months ago

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    Maria C.

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    5 months ago

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    9 months ago

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    22 days ago

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    2 months ago

    Ashley is amazing!! I had a facial/ peel and it was so relaxing. Ashley is very knowledgeable and professional...highly recommend her!

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    3 months ago

    Had an amazing facial by Amy! The ambiance of Changes is beautiful and relaxing! I highly recommend!

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    1 month ago

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    10 months ago

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    7 months ago

    Elizabeth is fantastic. Calm and so nice! I love going to Changes so much. It is my happy place.

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    2 months ago

    Got a facial and massage and it felt so indulgent. Ankita and Shova were great. Be sure to arrive early to use the amenities.

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    1 month ago

    I love this place! Massages and facials and pedicures can't be beat! Ankita is the best!

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    3 months ago

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    1 year ago

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    Maria C.

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    2 months ago

    Amazing prenatal massage by Abby...relaxing, perfect pressure and relief. Looking forward to my next visit!

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    1 month ago

    Karla was so professional, friendly and skilled. She has a bright personality and knows her business well.

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    1 month ago

    Vivian was amazing. That was the best pedicure I've ever had. The atmosphere is very relaxing with the waterfall, music and warm blanket.

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    2 months ago

    Had my maintenance brow wax done by Amy. She's really good and makes my brows look really nice.

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    7 months ago

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    11 months ago

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    2 months ago

    The most relaxing shampoo, the perfect haircut! Couldn't have been better! Thank Thank you Leslie!

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    11 months ago

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    4 months ago

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    Maria C.

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    3 months ago

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    7 months ago

    Amazing experience. I love the ambience, robes, steam room, and the quality of service.

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    3 months ago

    It was amazing from the time I walked in until I left! Victoria was awesome & patient with my ticklish feet!

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    5 months ago

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    6 months ago

    Total pampering experience from start to finish! Amy does a fantastic facial - recommend the "Signature".

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    8 months ago

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    3 months ago

    Very personable, professional and expert service! A friend of mine said that my highlights looked stunning!

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    6 months ago

    Perfect ... great color, great styling, good conversation. Highly recommend my stylist and the salon. It's peaceful.

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    Page 1 of 19

    Changes Salon & Day Spa Reviews in Other Languages

    Ask the Community - Changes Salon & Day Spa

    Are you doing coloring?

    Yes! We provide a wide variety of hair services including color, cut, extensions and styling options. To browse with more resources visit https://www.changessalon.com/hair-services/ or call us at (925) 947-1814.

    Do you offer gel nail extensions? If so, what is the price?

    We currently specialize in natural nail care and we also provide some acrylic extensions. At this time we do not offer gel extensions, just gel polish.

    Do any of the hairstylists include a scalp massage as part of the shampoo and haircut?

    They all do. It a "mini" but they do during the shampoo

    May I know how much do you charge for Hydra Derm? How long will it take for the session? Thanks

    Hi! Our 30 minute Hydraderm is $175, and our 60 minute is $275 and includes LED light therapy, micro-current facial toning, and lactic acid exfoliation. The 30 minute service books for 45 min and the 60 min books for ~1.5 hr. You can read more here… Read more

    How much does the Kevin Murphy Shampoo cost?

    Laura C., Thank you for question! Kevin Murphy shampoos range in price from $29 to $35 for the… Read more

    Can you still use the steam room before or after massages? I see it listed as an add-on service...

    Sarah, you can use the steam room with our massage services or our facials at no additional cost!

    View All 7 Questions

    Review Highlights - Changes Salon & Day Spa

    I thought that the foot soak was very relaxing pre-facial and that the facial experience itself was so peaceful.

    Mentioned in 23 reviews

    Read more highlights

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    Woodhouse Spa - Walnut Creek

    4.3
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    Book Tony. That's it. That's all. That's the review!!!…read more I typically visit every three months for an 80-minute hot stone massage and was previously seeing Gabe (unfortunately, he's no longer with Woodhouse). Gabe was fantastic--he always listened to my needs and paid extra attention to the areas that needed it most. This time, I was paired with Tony and OMG--he was amazing! You know a massage is good when you catch yourself snoring? That was me, LOL. Tony provided the perfect amount of pressure and, like Gabe, really listened to my concerns and focused on the areas I needed most. I left feeling completely relaxed and refreshed. Highly recommend!

    I had a very disappointing experience at Woodhouse Spa in Walnut Creek…read more We scheduled a couples massage specifically requesting to be in the same room. We arrived on time, checked in, and were escorted back to begin our services. After we had already undressed and were prepared for our massage, we were informed that the appointment could not be accommodated as scheduled because the therapists needed breaks. At no point prior to our arrival were we notified of any staffing adjustments or scheduling conflicts. Instead, we were told, after we were already ready for service, that the massages would have to take place in separate rooms. We were then informed that they were fully booked for the rest of the day and could not reschedule us for the couples experience we originally booked. The only alternative offered was a complimentary guided self experience in the sauna, which was not comparable to what we had reserved. Alexa, the hospitality manager, did apologize and stated that Anna, the spa director, would be contacting us. As of yet, that has not happened. The lack of communication and follow through was extremely frustrating. If therapist breaks were going to interfere with scheduled appointments, we should have been notified before arriving. Being informed only after we were undressed and expecting our couples massage was uncomfortable and unprofessional. This experience reflected a serious lapse in customer service. When a service cannot be delivered as promised, there should be a meaningful effort to correct the situation and ensure the client still receives what they scheduled. I recommend taking your hard earned money somewhere you are valued and not expected to simply accept something different than what you reserved. Anna, After receiving your comment on my previous post, I feel it is important to clarify our position. We shared with you, as customers, exactly what our experience was booking this appointment online through your company's website. Rather than acknowledging how this situation unfolded from the client's perspective, your response focuses on explaining internal policies and procedures. Our frustration is not about therapist breaks or operational logistics. It is about communication. At no point prior to our arrival were we notified that the couples room was not secured. We arrived on time, were escorted back, undressed, and only then informed that the appointment would not be accommodated as expected. That is the core issue. As customers, we can only rely on the booking system provided by your company. If duet services must be reserved by phone and the online system does not guarantee placement in the same room, that process should be made unmistakably clear and proactively confirmed before guests arrive, especially for something as specific as a couples massage. Furthermore, instead of continuing this issue publicly from a policy standpoint, I believe this should be addressed internally within your company to ensure others do not experience the same poor communication and disappointment. Our intention in sharing our review was simply to express our experience honestly and highlight an opportunity for improvement.

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    New Spring Day Spa

    New Spring Day Spa

    4.1
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    3.3 mi
    $

    Great people with friendly manager. Affordable price…read moreconveniently located. They are flexible with scheduling as well

    Yah I don't know what's going on with the owner, but she was so rude. I called and had a 2 hour…read moreappointment from 4:30-6:30pm Showed up at 4:20 and was escorted to the room. At 4:55 she came in and said that they were being delayed and would have to turn mine to a 90 min because they have another guest coming at 6:30. Okay unfortunate but no big deal. Life happens. The masseuse begin at 5 and then at 5:50 she starts wiping the oil off with the hot towel and promptly ends at 6. Saying all done. I kept telling her we had 30 more minutes but there was language barrier. So whatever fine I got dressed. When I came to the front counter to pay she still trying to charge me for 90 minutes, I calmly explained that we only did the massage for 1 hour, the masseuse was sweet so I still tipped her 60 bucks like I normally do for a 2 hour sesh and just expressed that I should only be paying for 1 hour since that's all I received. She then started yelling at me that we don't like people who try to steal and took 20 dollars out her purse and threw at me and said I can't take the discount off the card. I told her nicely like hey. I'm not penny pinching or dishonest. I don't need your 20 dollars cash because I havnt even paid yet. Can you kindly just charge me for 1 hour and I will be in my merry way. And she continued to berate me while charging my card. Like what is going on I could've lied, taken your 20 dollars and walked out with a free massage but I was honest. No one is trying to pull One over on you or steal, I just only wanted to pay for services rendered. This will be the last time I patronage your business.

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    Spavia Day Spa - Pleasant Hill

    Spavia Day Spa - Pleasant Hill

    4.3
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    Went today for the Ultimate 24K Glow Radiance Facial with Tavianna. This was my first time ever…read morehaving a facial at a spa, so I was excited and a little nervous not knowing what to expect. The front desk staff was very helpful -- walking me through the consent forms, showing me the changing area, and helping me set the password for my locker. After changing, you're given a robe and slippers. The robe is incredibly soft and almost weighted, which added to the comfort. It even has pockets for your jewelry or glasses. Phones are not allowed in the treatment area, and no video/photo is permitted past the changing room, which I appreciated (and respected) for privacy. The facial itself was extremely relaxing. The music was at the perfect volume, and the room lighting was dim without being too dark -- just enough to enhance the experience. The service included a hand and arm massage with hot stones and warm compresses, which was such a nice touch. One minute I was getting a scrub, and the next I was waking up -- it was that relaxing. They also have a retail area at the front where you can purchase the products used during your service. Overall, a wonderful first spa experience. I'm already looking forward to booking my second facial and trying other services they offer. 100% would recommend

    The management is not able to accept constructive feedback! Don't waste your money here ! It's not…read moreonly me , I've been in contact with other members that used to visit Spavia and they too say it's not the staff it's the management. I took them to BBB and the continue to decline my refund on $$ . They have banned me from going there , mind you because I have a 3 star review and provided constructive feedback! However , they expect me to " gift my gift cards" to my family and friends -just a matter of time for those that go there to stop going there! Save your money and go elsewhere !! If this company can't take a 3 start to improve their customer service with their patrons don't waste your time !! I have seen other posts from other companies with negative or constructive feedback where the customer is using explicit language, however, the company acknowledges the feedback and learns to take it in , they don't bully people over yelp or personal emails . No wonder they have a huge turnover!! Look at who's running the place !

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    Archimedes Banya

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    First time went to unwind and actually really enjoyed the community vibes…read more They offer everything you need to relax, there's honestly not a lot of places like this and I appreciate it. Two things that I can't ignore and hope management reads this. 1. There is room for improvement on the locker room getting so crowded. 2. Do NOT trust the sandals. They are plastic and incredibly slippery when wet. Since they are not sized to the individual, it's dangerous. I slipped out of my sandals and fell down the stairs in the large Russian Sauna. This resulted in multiple abrasions and a large laceration on my forearm and I actually got stitches for the first time. Sandals have to be fixed, there's stairs everywhere here. The people in the sauna were super nice and helped me, luckily, I'm pretty fit, but it could've been really really bad. Credit to the staff for not charging me for my time there, honestly, I would've rather paid and left uninjured. I'm not 100% sure that I would return, it just happened today so maybe in time that will change.

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    Changes Salon & Day Spa - spas - Updated July 2026

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