I received a gift certificate for my Birthday from my Boss for a Head Spa. I finally got it booked and had an amazing treatment. Brooke stated that my scalp was amazing with no issues. The spa was relaxing and professional. I even received a free blow dry since I didn't need much of an analysis. Thank you Brooke for a great experience! read more

Rose was wonderful!!! I will be recommending her to my friends. She is a terrific massage therapist!

Lindsey was amazing! I love my new hair. Lindsey kept me comfortable and is so easy to talk to. She did a wonderful job! The front desk ladies were great too. read more

Came back here today for an express pedicure and did notice that they do have more selections for nail polishes now. My nail aesthetician Victoria was very good. I love coming here for nails because it's so quiet and peaceful. They only have four pedicure chairs and it's in this very zen room with waterfall sounds in the background. They tilt your chair backward and give you blanket and eye mask while doing your pedicure. I fell asleep and was felt so relaxed afterwards . I highly recommend this place. read more

Rose is a lovely person and does a great massage. Additionally, the front desk staff are warm and welcoming and helpful.

Always love my haircuts and/or highlight sessions with Melissa! Today I got ready for an Irish wedding. Nervous about the trip but the soothing atmosphere of Changes calmed me down. read more

I've been going to Changes for many years now. I absolutely love the pedicure and gel builder nail services! Before coming to Changes I'd never experienced such a relaxing and luxurious pedicure and I basically got hooked. No other pedi service compares to lounging in a recliner for a pedicure and being pampered from start to finish. I also love that they use fresh, individual foot bowls for the pre- pedicure soak instead of the yucky foot whirlpools found in the typical nail salon. Everything about this service is elevated. Shoutout to my girl, Vivian! I also began doing gel builder manicures with Nellis last summer and wow are they fantastic! I had a really hard time growing my nails out and keeping them long without breaking one and having to start over. Gel builder allows me to grow health nails, strengthening them so they don't break. I'm pretty hooked on this too, but for someone not wanting to commit to regular service this is a great option because removal doesn't ruin your natural nail. There's also no smell, unlike acrylics, so you don't feel like you're inhaling chemicals through your service. Highly recommend! So great that Changes is staying current with trends and offering new things. They have a relaxation room you can enjoy before and after services. They also offer facials, massage and hair services. Pay parking across the street, behind the salon and kitty corner at the library. read more

Changes Salon & Day Spa - Gel builder manicure - Day Spas Near Me - Walnut Creek, California

I booked a massage with Ankita and she was excellent. She used gentle pressure, which is what I prefer. I came in feeling exhausted and stressed, and left relaxed. The snacks, tea, and relaxation room were nice too. I just wish I arrived earlier to use the steam room before my massage and brought cash for the tip because there's a credit card fee. I suggest giving yourself plenty of time to find parking if you're not used to parking around there. read more

Once again, I received an excellent body massage from Ankita. She was very calming, caring, friendly and effective.

I had the most restorative visit at Changes Day Spa in Walnut Creek. I booked the red light infrared ray session followed by a 50-minute signature massage with Rose, and wow -- she was incredible. She worked out stubborn tension in my back with such precision while still keeping the experience deeply calming. I left feeling lighter, looser, and genuinely relaxed in a way that lasts beyond the appointment. The amenities make it feel like a full luxury spa day. The space has a clean, boho-modern vibe that instantly puts you at ease. Their pure relaxation room is beautiful -- soft water sounds, cozy blankets, tea, snacks, and infused water that invite you to fully unwind. They also have showers stocked with wonderful products and a huge sauna that feels like a destination on its own. It honestly delivers the experience of a full spa retreat for about a third of what you'd expect to pay in Napa. Every staff member I encountered was warm, professional, and attentive from start to finish. The entire environment is thoughtfully designed to help you slow down and recharge -- something you've really needed lately with everything going on health-wise. If you want serious tension relief paired with total relaxation in a stunning space, this place is a gem. read more

Changes Salon & Day Spa - Pure relaxation option - Day Spas Near Me - Walnut Creek, California

Pricey, but what isn't these days? Ankita gave a wonderful massage, her expertise was deeply appreciated. Changes has all the high end bells & whistles, enjoy the foot soak, lovely extra large robes, spa music & relaxing ambiance. read more

Changes is an appropriate name because the massage I got was life-changing. I was gifted a gift card to Changes for my birthday, so this was my first visit. I booked a 50 minute full body massage with Abby. While it's more expensive than the massages I usually book at less fancy places nearby, it was worth every extra penny. Abby is a master of her craft and gave me a very relaxing massage that also worked out the knots in my shoulders and upper back. It also began with a nice scented foot soak before the massage. The spa's interior was also a delightful surprise; an unexpected relaxing oasis in the middle of downtown. I look forward to coming back! read more

Ly is a great technician and does a great job. My second time with her. Everything seems to be very clean and friendly.

Wonderful experience! I received a gift certificate and had never been to changes before and was very impressed with the service, the ambience and the staff!! I will be back!! read more

Very personable and professional!! Would highly recommend Karla to anyone! My hair looks great!!

Dee's massage at Changes was GREAT!! I highly recommend her, I was in alot of pain and feeling better.

I had my beautiful new hair done by Karla, I had very long brown hair with a few grays and I really wanted lots of blonde highlights and a cute shoulder length long Bob, I was very lucky to get Karla to do my hair! She did an amazing job! Karla did a full light blonde highlight and gave me the cutest long bob. I just love it! My color and cut is amazing! She was so nice, friendly and professional. Karla really listened to what I wanted and delivered. Also The front desk staff was super nice and welcoming especially Maria! read more

I came to Changes Salon for a scalp treatment with high hopes, but unfortunately my experience has been extremely disappointing and upsetting. After receiving my scalp treatment, I very shortly after began experiencing significant hair loss that has not gone away. This has been not only physically distressing but also emotionally difficult to deal with. When I returned for a follow-up appointment to express my concerns, my experience was brushed aside and I was told it couldn't possibly be related to the treatment. I later reached out by email, explained how severe the issue was, and requested a refund of the $231 that I paid. I was told no, no resolution was offered, and after that my messages were completely ignored. This entire situation has left me feeling dismissed, unsupported, and very distressed. I trusted this spa to provide safe, professional care, and instead I'm left with ongoing hair loss and no accountability from their team. I cannot recommend getting a scalp treatment here. If something goes wrong, you may not get the care, support, or professionalism you deserve. read more

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Maria was so kind and welcoming. Dee gave me an amazing massage. I always enjoy coming to Changes, it is very relaxing. I cannot wait to come back! read more

Elizabeth is fantastic. Calm and so nice! I love going to Changes so much. It is my happy place.

Ashley is amazing!! I had a facial/ peel and it was so relaxing. Ashley is very knowledgeable and professional...highly recommend her!

We currently see Brooke who is the kindest young lady. She knows how to do 'money pieces' well and my daughter always looks forward catching up with her! She has a bright future!! read more

I just had the best pedicure ever thanks to Victoria of Changes Salon and Day Spa! Thanks Victoria!!

This is a true place for relaxation! I don't know how they've mastered being attentive to clients, but not intrusive and bothersome. Any time we something, they're there refilling areas and locker room. But you look around and you never see them. Magic! You don't feel like they're watching you or timing you, like other spas that I've been to and been to many at different cities. If you want exemplary customer service, you just have to come here to experience it. Thanks Jaime for all the assistance! read more

Changes Salon & Day Spa - Day Spas Near Me - Walnut Creek, California

Had an amazing facial by Amy! The ambiance of Changes is beautiful and relaxing! I highly recommend!

Love this place! I've been coming here for years but wasn't able to find a stylist (after "Lockdown") that I liked ... finally found one! Jasmin did a terrific job in both listening to what I wanted and making it happen. She's been with Changes for 17 years, so you know she's got some experience behind her! read more

Beautiful relaxing atmosphere, Excellent service. Elizabeth does an amazing facial! Clean and modern with so many options to enjoy!

Nellis was amazing! My daughter LOVED her nails. She did them exactly as she asked for. Brook did an amazing job on my nails as well. Everyone was so sweet and welcoming read more

Changes Salon & Day Spa - Dip with design - Day Spas Near Me - Walnut Creek, California

The relaxing atmosphere at Changes never disappoints. The steam room is my favorite way to get started. Then on to the waterfall room. A great way to feel like you're Queen for the day. My friend said Amy gave her the best facial she ever had. Today I had a facial with Amy. Wow! It was amazing. I will definitely be doing this again. read more

My massage started 15-20 minutes late after I arrived early. Did not prefer Abby. She did an ok job massaging my upper back knots but then for the rest of my body it was just rubbing oil back & forth on my skin. She was a bit rougher than my prior masseuse when moving my limbs around. I'll be trying someone else next time. read more

Spa pedicure was just ok. I've had them at Changes many times before and they were amazing. This time the wet towels were cold and the technician barely exfoliated or put any lotion on. The leg massage was much shorter than usual. Then after my nails were painted the technician left as they usually do when it dried. I was relaxing and it felt like it was an extremely long time. I looked around and was able to reach my phone and realized she had left me there after everything was done for almost an hour! I tried to pull the lever to get myself out but I couldn't figure out how to use it so I was trapped. There was no one else in the room. Finally another 15 min later she came back. My 1 hour pedicure ended up taking 2 hours and 20 minutes. If she would have asked me if I wanted to stay and relax that would have been one thing but to leave me for 1 hour and 15 min alone for my nails to try and never checking on me until 1 hour and 15 minutes was not ok. And then she didn't even walk me to the front area like they usually do. She just got me out of the chair and said bye. read more

Everything was perfect! Professional, on time, extra care and amazing facial! From the front desk to the esthetician, very good care! read more

Excellent services! Elizabeth and Ann are superb. I have been enjoying their expertise for several years And always exceed my expectation.

Pedicures here are the most amazing ones on the planet!! Highly recommended! The chair is so comfortable and the service is very professional. The only reason I gave this four stars instead of five is that the mechanics of using gift cards to apply toward a tip and the processing of the tip is very cumbersome in that they won't let you use the gift card. I think this is a bad practice, I had a chunk left on the card and it wasn't enough to get another service so I probably would've given it all to the person who gave me the pedicure , but instead I had to charge it through my credit card and then there was a fee to do that. I think this is tacky and shortsighted. You pay top dollar for a pedicure and it's totally worth it, but I think they should give you a little bit of a break and a white glove service during the checkout process. read more

I love coming here, yes it's more $$, even for express pedicure, but looks perfect even 3 weeks later, could probably stretch to 4. The recliner chairs are great and its a soothing atmosphere. Nice amenities in relaxation room and locker rooms too. Consistent great service and friendly front desk who always remembers me. read more

Massage was great! Exactly what I needed. The space was spacious and very tranquil. Really enjoyed the complementary foot soak and steam room. Will definitely be coming back.:) read more

Got a facial and massage and it felt so indulgent. Ankita and Shova were great. Be sure to arrive early to use the amenities.

Everything. Very thorough and gentle. Changes Salon is a great place to renew! My experience was smooth and refreshing. read more

Amazing experience. I love the ambience, robes, steam room, and the quality of service.

Had my maintenance brow wax done by Amy. She's really good and makes my brows look really nice.