She is the best urologist ever. She is patient, kind, listens to me and cares. She fixed my bladder…read moreissues in about 4 visits. I highly recommend Dr. Tara Allen!

I am terrified of needles and cry every time my blood is drawn. Last week I had to go in to the…read moreHendersonville office and I met Bridgette who is the most skilled nurse ever! She had my blood drawn, 3 viles full and was taking the rubber strappy thing off my arm before we finished talking about snow. She has the hands of an Angel, I never felt a thing and did not bruise which has never happened. Thank you Bridgette!

Very straightforward and to the point. The office is very clean and nice. All the staff was awesome.read more

Dr. Hassan was friendly, compassionate, generous with information and answered all my questions…read more And he saw me immediately. So helpful after six months of surgeries and anxiety. So was his staff - polite, friendly, efficient. Many thanks. Robin

I've been a patient here for a few years, and at first everything was great. I used to see Dr…read more Scarpero at the Nashville location and never had any issues getting an appointment with her. Since she retired, though, it's been really frustrating. Now I can only get appointments with a physician assistant. I recently tried to move my Friday appointment in May to something sooner, but no one answered the phone and my voicemail wasn't returned. I called again today, left another message, and finally got a callback. When I asked to see a doctor instead of the PA, I was told I have to see the PA first before I can even get scheduled with a doctor. I was also told the PA is only in the office Monday through Wednesday. Then when I asked how I somehow have a Friday appointment in May, I found out it's actually at the Franklin office--which no one mentioned when it was booked. On top of that, the online scheduling tool only shows PAs, not doctors, and the one I'm scheduled with doesn't even publish her schedule online in the booking tool. At this point, I'll be finding a different urologist. I just want to be able to schedule with a doctor without jumping through hoops or wasting extra time and money.

I was hopeful by how professional they look on their website that they would act professionally. My…read moremeeting with the provider was very quick, but that's not the thing I have the biggest issue with. I had to follow up with them regarding the composition of my kidney stone. I was under the impression they were gonna call and let me know. Not only that, but they were supposed to send for a 24 hour collection for me and when I called to follow up about it since I hadn't received the container, they referred me to call the LabCorp place to check on the status. When I called LabCorp, they said they didn't even have the referral or the order sent to them. Now I have to follow back up with Female Urology a third time when they didn't do their job in the first place. I have come to the conclusion that based on conversations, the staff just want to get off the phone with you. Hardly a way to run a business.

Highly Recommended by our family fertility doctor! I can affirm! Dr. Calvert & both his nurses were…read moreamazing. Checking in was easy and the clerks were polite and prompt. They were patient with my paperwork as the Veterans Administration isn't the easiest to work with. While in the patient room he encouraged that my wife listen in and ask question regarding IVF. He traversed our questions & worries all while being funny. Honestly, with issues that one may bring them to see a Urologist are often uncomfortable conversations, everyone made it "normal" that I was there in my young age for IVF. Thank Urology Associates for making it a pleasant visit. Dr. Calvert, your 2 nurses are well trained, professional and just NICE! It's hard to find that these days. I will continue to go through the process and update this thread every step of the way! Finding the location (I'm from East TN) was extremely easy and conveniently located next to a hotel, giant park and lots of restaurants; in case you bring your family.

Husband had a 9:30am appointment and by 10:30am he was still in the waiting room and they didn't…read morehave a time estimate for him-he had to leave because he had work. There is absolutely no acceptable reason for a doctor to be running that late an hour and a half after opening. It's beyond disrespectful and we will be going elsewhere.

The way that the office is set up to be handled by a call center is absolutely ridiculous. I need…read moreto specifically know if a procedure is done at the the clinic or not. According to Raven at the call center, she cannot take a message or let me speak to anyone other than her. It's like she's the queen of the urology department or something. I don't understand how their phone assistants say they aren't allowed to direct a call to a manager or clinical staff if you aren't a patient yet. She told me to set up an appointment and they can let me know at that appointment if they do the procedure or not. EVEN TELLING HER I WAS IN ANOTHER STATE she didn't care. This cannot be how Vanderbilt handles their patients - this is CRAZY Update 4-6-26: Got a call back from a team lead named Kat. kat says she asked the doctor if they perform that procedure or not - calls me back to say this: that they can only let me know if they do the procedure once I come in for an appointment and they review my medical records. WHAT? can nobody in this office understand it's a simple yes or no answer if they can accommodate a certain procedure?! Who wants to hop on a plane to come ask a question and at that pay out of pocket to do that! You've got to be kidding me that this is how they treat a patient at Vanderbilt. It would be like If I call a spa to see if they offer a certain type of massage and they reply well come on in and pay to be seen and ask and we will let you know when we see you. WHAT A JOKE.

I had a prostate biopsy and MRI with Dr. Chang. I was told the day of the biopsy that someone would…read morecall me within a couple of days to go over the results. I waited by my phone for a week. No one ever called. When I complained, I was told by Russ Kunick that no one would ever tell me that, and it is completely normal to not speak with the patient after a biopsy, He said it is the patients responsibility to contact them if they have any questions about the results. That is definitely not the way I want to be treated, and I will not return to Vanderbilt for any reason. I was later told by my oncologist that the results of the biopsy are invalid because it was too soon after ADT, and that any competent urologist would have known that. Now I have to repeat the biopsy just 3 moths later.

Was at Dr. Belsante's office today for my yearly checkup (bladder cancer, kidney removal) 2007 &…read more2008. Great checkup, office staff very professional and pleasant, scheduled my test and visit for next year. Would recommend to anyone needing urology assistance and help. Sam F.

Dr. Belesante is fine but I was very unhappy with the front desk when I called today to ask if they…read morehad an idea when I might have my test results. It was a "They'll call you when they call you" type response

Our elderly mother was diagnosed with a kidney stone one month ago. Dr. Dale did not seem…read moreconcerned at all and said she was not healthy enough to undergo surgery. She stated, "she is fine unless her urine turned "jelly" thickness". We ask for medication to clear her UTI her blood work stated. The doctor refused to refill it. Our mother went into septic-shock one month later and passed away. Her urine never turned "jelly thickness". Dr. Dale was not compassionate with our mother's health.

From the owner: Joanne Dale, MD, is a highly-experienced urologist serving patients in Nashville, Tennessee.  As a…read morefellowship-trained endo-urologist, Dr. Dale has years of expertise that allows her to provide the most comprehensive, advanced treatment options to both male and female patients alike.  Originally from Northern California, Dr. Dale has trained at various esteemed hospitals and universities. She received her bachelor's degree in biology at the University of Puget Sound in Tacoma, Washington. Dr. Dale then traveled east to finish her medical degree at Boston University School of Medicine in Boston, Massachusetts, and completed an internship in general surgery at Boston Medical Center. While finishing her clinical surgery fellowship at Boston Children's Hospital through Harvard University, she became interested in urological surgery, which led her to pursue l residency at the University of Michigan in Ann Arbor. To further her training, Dr. Dale completed a fellowship in endourology and stone disease at Duke University in Durham, North Carolina. Through her years of medical practice, Dr. Dale has developed a special interest in providing comprehensive management of stone disease and urological care, urinary incontinence, erectile dysfunction, and a variety of endo-urological conditions. She also offers laparoscopic and minimally invasive surgical solutions, including robotic surgical treatments...

Excellent choice for a urologist. Friendly caring down to earth young fellow Nice staff all smiles…read moreyou can look around and see professionalism throughout

From the owner: Dr. Howard Aubert is a Board-Certified Urologist. He is originally from Baton Rouge, Louisiana. He…read morewent to college and received his BS in Biology from Morehouse College in Atlanta, Georgia. He received his medical doctorate by graduating with High Honors at Meharry Medical College in Nashville, Tennessee. He did a General Surgery internship and Urology residency at the University of Iowa Hospital and Clinics in Iowa City, Iowa, where he was also chief resident. He currently practices in Riverside, California, where he Director of Urology at Riverside Community Hospital. He is an Assistant professor of Surgery at University of California - Riverside. He treats both men and women. He specializes in treatment of low testosterone, identical hormone replacement, and hormone replacement therapy in young and mature male populations, treatment of erectile dysfunction, premature ejaculation and prostate enlargement. He also specializes in robotic surgery of the prostate, kidney, bladder, vagina, and ureter. He also treats cancer of all of the genitourinary organs. In women, he also treats urinary incontinence and pelvic organ prolapse. He also treats complex kidney stones. His additional focus is to improve health and wellness through diet and nutrition and assists in the management of medication and supplements to help patient better understand what they are taking.

Really enjoying the care from here. The guidance and the care from the team is amazing. Highly…read morerecommend!

Terrible office management. Took 4 weeks to schedule a vasectomy. wouldn't answer phones or respond…read moreto messages. Wouldn't honor agreement with their Cigna contract to not collect deductibles up front. I was informed the day of the procedure I would have to pay the entire bill upfront. On top of all that, when I got home and recovered fron the anesthesia, I discovered I'd been given some other guy's receipt! Completely Incompetent!