Extremely rude staff. Called to set an appt and the receiver said hold on and then just sent us…read moreright back to the queue. Whomever answered the phone for scheduling the second time was dry, crabby and demanding. There was zero kindness to her tone and then kept demanding if our insurance was choice plus or not after we repeatedly said we only saw choice on the card she said we can't help you and ended the call.

"My visit was an incredibly bad experience. I could hear the conversational detail of a urodynamic…read moretest being performed in another room while I waited for the Dr. to show--so embarrassing and so unprofessional and probably a HIPAA violation. The doors of both rooms were open. When the Dr. arrived, he was curt and cliched and uninterested about my concern for the other patient's privacy--he's is a very poor listener. I found the whole experience to be without value."

Easily one of the best doctors I have ever had. Most doctors are stuck up and see patients…read moretypically for only 7-8 minutes. I'm super impressed with his bedside manner,and knowledge. I had a vasectomy, they were extremely thorough in pre op, during the procedure,and post procedure. He made constant jokes throughout the procedure to make me and wife feel at ease. He was done in about 20 minutes. My pain was minimal. The staff truly enjoy working there. And makes a total difference when the workers are happy. It's makes everyone and their experience much better. 12 stars!!!

From the owner: At Tennova Urology - Clarksville, Ali Latefi, D.O., brings a wealth of experience in the diagnosis…read moreand treatment for a wide range of urological conditions for both men and women. Dr. Latefi joined the Tennova Medical Group staff after practicing at the Mayo Clinic Health System - Mankato for 10 years. He is experienced in minimally invasive procedures and Urologic Oncology, as well as the treatment of Genitourinary Stone Disease, BPH and other voiding dysfunctions.

I've been a patient here for a few years, and at first everything was great. I used to see Dr…read more Scarpero at the Nashville location and never had any issues getting an appointment with her. Since she retired, though, it's been really frustrating. Now I can only get appointments with a physician assistant. I recently tried to move my Friday appointment in May to something sooner, but no one answered the phone and my voicemail wasn't returned. I called again today, left another message, and finally got a callback. When I asked to see a doctor instead of the PA, I was told I have to see the PA first before I can even get scheduled with a doctor. I was also told the PA is only in the office Monday through Wednesday. Then when I asked how I somehow have a Friday appointment in May, I found out it's actually at the Franklin office--which no one mentioned when it was booked. On top of that, the online scheduling tool only shows PAs, not doctors, and the one I'm scheduled with doesn't even publish her schedule online in the booking tool. At this point, I'll be finding a different urologist. I just want to be able to schedule with a doctor without jumping through hoops or wasting extra time and money.

I was hopeful by how professional they look on their website that they would act professionally. My…read moremeeting with the provider was very quick, but that's not the thing I have the biggest issue with. I had to follow up with them regarding the composition of my kidney stone. I was under the impression they were gonna call and let me know. Not only that, but they were supposed to send for a 24 hour collection for me and when I called to follow up about it since I hadn't received the container, they referred me to call the LabCorp place to check on the status. When I called LabCorp, they said they didn't even have the referral or the order sent to them. Now I have to follow back up with Female Urology a third time when they didn't do their job in the first place. I have come to the conclusion that based on conversations, the staff just want to get off the phone with you. Hardly a way to run a business.

Dr Campbell is great!! We just moved here 3 months ago &…read morewe're blessed to find a good urologist so soon

Have had to go to the ER several times lately. Very quick service. I've had no waiting. X-rays…read moreexplained as to why @ how they turned. Efficient medical and caring nursing services. Very pleased with all services and recommend this hospital.

She is the best urologist ever. She is patient, kind, listens to me and cares. She fixed my bladder…read moreissues in about 4 visits. I highly recommend Dr. Tara Allen!

I am terrified of needles and cry every time my blood is drawn. Last week I had to go in to the…read moreHendersonville office and I met Bridgette who is the most skilled nurse ever! She had my blood drawn, 3 viles full and was taking the rubber strappy thing off my arm before we finished talking about snow. She has the hands of an Angel, I never felt a thing and did not bruise which has never happened. Thank you Bridgette!

In a city that runs on the power of its health care options, I'm trying to do my part to add to the…read morewealth of medical knowledge. While going to the doctor is no where near as fun as getting a cocktail or sitting down to a lobster dinner, it's a fact of life. In Nashville, it's the strong arm of our economy. I see this review as providing a public good to the community at large, body of Yelp content and, specifically, to men in Middle Tennessee. You're welcome. Dr. Chang is not a doctor you ever want to see but if you need to see this sort of doctor, he's the only one you want. Does that make sense? Read it over and see if it does. I'm pretty sure it does but I'll wait. It does? Okay. Cool. No one wants to go to the urologist. But, bodies age and parts do weird things. When they do, you want the best of the best making sure everything is okay. Dr. Chang is, both, very smart and extremely personable. These are very good qualities in a physician. His intellect is what you want when it comes to making diagnoses, discerning what's happening in a situation and having the expertise to handle things with as little muss and fuss as possible. His people skills are evidenced in a mix of humor and straight-forwardness. He knows no one wants to see the urologist so he does what he can to relate to you as an individual who just might be a wee* bit freaked out. From the examination room to the procedure, Dr. Chang had a steady hand, rock solid staff, relaxing, engaging tone, all the information you'd want/need, and the prowess to make an awkward/frightening experience into one you can get through. I did as much research as I could before heading to the doctor. Everything I read about Dr. Chang put me at ease. Knowing that he's friends with my GP (who is super awesome!) put me at ease. In case you're looking for a doctor and don't know where to turn, I leave this review to let you know to look for Dr. Chang. When you need a urologist, you're going to want the best. He's the best. *Yes, I heard it.

Our elderly mother was diagnosed with a kidney stone one month ago. Dr. Dale did not seem…read moreconcerned at all and said she was not healthy enough to undergo surgery. She stated, "she is fine unless her urine turned "jelly" thickness". We ask for medication to clear her UTI her blood work stated. The doctor refused to refill it. Our mother went into septic-shock one month later and passed away. Her urine never turned "jelly thickness". Dr. Dale was not compassionate with our mother's health.

From the owner: Joanne Dale, MD, is a highly-experienced urologist serving patients in Nashville, Tennessee.  As a…read morefellowship-trained endo-urologist, Dr. Dale has years of expertise that allows her to provide the most comprehensive, advanced treatment options to both male and female patients alike.  Originally from Northern California, Dr. Dale has trained at various esteemed hospitals and universities. She received her bachelor's degree in biology at the University of Puget Sound in Tacoma, Washington. Dr. Dale then traveled east to finish her medical degree at Boston University School of Medicine in Boston, Massachusetts, and completed an internship in general surgery at Boston Medical Center. While finishing her clinical surgery fellowship at Boston Children's Hospital through Harvard University, she became interested in urological surgery, which led her to pursue l residency at the University of Michigan in Ann Arbor. To further her training, Dr. Dale completed a fellowship in endourology and stone disease at Duke University in Durham, North Carolina. Through her years of medical practice, Dr. Dale has developed a special interest in providing comprehensive management of stone disease and urological care, urinary incontinence, erectile dysfunction, and a variety of endo-urological conditions. She also offers laparoscopic and minimally invasive surgical solutions, including robotic surgical treatments...

Highly Recommended by our family fertility doctor! I can affirm! Dr. Calvert & both his nurses were…read moreamazing. Checking in was easy and the clerks were polite and prompt. They were patient with my paperwork as the Veterans Administration isn't the easiest to work with. While in the patient room he encouraged that my wife listen in and ask question regarding IVF. He traversed our questions & worries all while being funny. Honestly, with issues that one may bring them to see a Urologist are often uncomfortable conversations, everyone made it "normal" that I was there in my young age for IVF. Thank Urology Associates for making it a pleasant visit. Dr. Calvert, your 2 nurses are well trained, professional and just NICE! It's hard to find that these days. I will continue to go through the process and update this thread every step of the way! Finding the location (I'm from East TN) was extremely easy and conveniently located next to a hotel, giant park and lots of restaurants; in case you bring your family.

Wtf just happened? Man I went to this place to get some things figured out, and holy crow was that…read moreone of the most stressful, and unpleasant medical experiences I've ever had. First of all, when you go in there's like five windows to go to and only two of them are open, but... only one is where you go to pay. I went to the wrong window uh oh! I was met with such angst and felt like I shot the pope or something because the staff was so pissed off at me for going to the wrong window. Then.... You have to fill out this form on an iPad and the questions were... I just don't know what to say other than why do they need to know what gender my parents identify as? Then after being shaken up by that and also in pain I go into see who I like to call... Dr. Dude (Dr. Paul Knoll). So now I'm upset, stressed out, overstimulated and sweating bullets from the pain in my pelvis and beyond. I was dumb founded by the amount of advertisements for Viagra, and ads for Dr. Dude's webinar thing or whatever. Then... Dr. Dude comes in. Right off the bat he starts in with "drop your pants buddy" jokes which did the opposite of what I guess he thought would make an already uncomfortable situation better, just made it even more uncomfortable. I had a whole list of things I wanted to cover, and Dr. Dude wouldn't let me talk, thus establishing his "Doctor" status. He seemed particularly interested in my erectile distinction, and I found myself fighting to try and go over the other symptoms on my list which Dr. Dude by god was not gonna listen to because... ya know... he's the doctor. After grabbing my junk and making a few more jokes before telling me to cough, he told me to pull my pants back up and prescribed me Viagra. I then had to wait another 20 minutes looking at Dr. Dudes face all over the wall, medical models of the male reproductive system and lest we not forget... VIAGRA posters. Finally another doctor came in and I was taken to their little pharmacy in the lobby, where two more angry receptionists were talking about how fat a previous patient was, they told me to wait for yet another doctor to get my Dr. Dude prescribed VIAGRA. After sitting in the lobby, again for another 20 minutes, I noticed a few of the same people that were there when I came in earlier were now asleep in the lobby. Finally I realized how goofy this whole thing was and I left to celebrate my birthday. So all that to say I'm 80 bucks broker, more bitter towards the healthcare system, and no answers to my problems. Im sorry, but getting a boner is the least of my worries right now. Stay away from this place. Dr.Dude (Dr. Paul Knoll) is nothing but a Viagra salesman with what I assume is a fat doctors paycheck with an overworked and underpaid staff that would rather be at home living their lives.

Five stars in modern approach to health care, Five stars for care quality, office staff approaches…read moreeach patient with a unique friendliness. This a high quality approach to urological care.