1. Champion Air

    0

    Cedarburg, WI

    Champion Air

    5.0 (1 review)
    Open • Open 24 hours

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    2 years ago

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    People searched for Heating & Air Conditioning/HVAC 1,784 times last month within 25 miles of this business.

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    Hometown Heating, Air & Electric - FOCUS ON ENERGY has helped Wisconsin residents and businesses achieve over $730 MILLION IN ENERGY SAVINGS.

    Hometown Heating, Air & Electric

    (21 reviews)

    Joe is so thorough and professional, explains things simply, and answers all questions…read moreknowledgeably. I don't think I've ever dealt a service tech as kind and respectful. Before the appointment, I was hoping that he'd be "my" tech. We did discuss a possible add on for air quality, and he left information about it to review.

    I used to love this company. We purchased a service contract with them because of their outstanding…read morecustomer service and the positive experiences we had with their technicians. Unfortunately, without any notification to existing customers, the company was sold to ABC Heating. I had a maintenance appointment scheduled months ago for today between 8:00 a.m. and 12:00 p.m. No one called or texted to let me know the technician was running late. When I called, I was met with an AI phone system. After repeatedly asking to speak with a real person, I finally reached someone, but she couldn't provide any information because dispatch wasn't responding to her either. As I write this, I'm still waiting for my technician to arrive. The excellent customer service was the main reason I chose this company and purchased a service contract. This experience has been extremely disappointing. At a minimum, current contract customers should have been notified that the company had been sold and reassured that service would continue without disruption. Based on this experience, I can no longer recommend this company.

    Champion Air - hvac - Updated October 2026

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