my wife's car was vandalized on christmas eve. when she returned to the place where her car was at it was gone. after making several calls she found out it was towed (obviously without any notice, or agreement from us) to this garage. the sun roof and small back glass were broken out, and chamber's auto said they could fix it, and had a great glass person. they originally told us that the cost would be $250. then it couldn't be done for another week. then it would be at least $500. then another week. we finally got the car back yesterday with a steep cost of almost $800 (that included a $200 tow bill!!). driving home she realized it wasn't sounding right, so we took it to our local garage that we trust and found out that they had ripped the muffler off when towing it, which cost us an additional $70 to have welded back on. then today i was cleaning it out (still a ton of glass, as well as muddy paw prints from the owner's dog all over) and noticed how badly they had scraped up the bumper, and pulled golf ball sized asphalt from between the bumper and radiator. i had to call and let them know how unhappy with the situation was. she acted like she had no idea who would have had an animal in there, but seemed to understand when i told her who it was. we saw him get out of the car with the dog when we pulled in. he claimed he was checking the windows to make sure there were no leaks. but she claimed she would "let him know" still waiting to hear back from them. they made sure to tell us plenty of instances they helped people out so it was easy to trust them. if i could rate lower i would've. read more