The previous review from 2015 makes statements about the OTHER well business with a similar name (Phillips Water Well). I had direct business with Chambers and Phillips today, and I am extremely impressed with them. First, let me cover the history of my well.
Another company, Phillips Water Well (NOT associated with this company) drilled my well in Oct 2021. Everything seemed fine until Jan 2023, when the well stopped working. It seemed it had a bad transducer, but I could not get the company to fix it.
I called Chambers and Phillips, who directed me to file a formal complaint with the Texas Licensing Board against Phillips Water Well (NOT this company). After I did that, I scheduled an appointment with Chambers and Phillips (this company). They were able to schedule an appointment the NEXT DAY (today), and they were on time, very courteous, and worked the problems until the well was completely repaired. Awesome customer service.
It turns out that Shea Phillips (from Phillips Water Well, NOT this company) lies and tells people that his company broke off from Chambers and Phillips (that he is the grandson of the owner). But Shea has NEVER had any association with Chambers and Phillips.
If you need any well drilling or well maintenance, you need to use THIS company (Chambers and Phillips) and NOT (Shea) Phillips Water Well. Chambers and Phillips have been in business for MANY years with MANY satisfied customers.
I HIGHLY recommend this company. read more