For context and a bit of background, I just moved here to Rio Rancho, NM from LA, CA. I haven't a…read morecar since 2022. Mainly because financing a car and renting in LA on my income was next to impossible. So I moved out of state and had been riding my uncle's son's bike to get around. Albuquerque and Rio Rancho are no doubt car cities. I needed a car badly. I had passed by M&F Auto Sales frequently on my way to get coffee at Starbucks. One day I noticed a red HOT car parked on their lot. I gave them a call and got Darren Martin on the phone. I asked him if they offer $0 money down payment to purchase a used vehicle since moving here cost me a small fortune and I had no more money on hand to spend especially for a car. To my surprise he said yes they do offer no money down. The next day I met with Darren, we took said red HOT car for a spin, and in two hours flat he handed me the keys. Fortunately for me I have excellent credit which also took me years to rebuild after being reckless with it as a younger man. Darren told me, "it's my job to get you in this car if this is the one you want". So, Darren and Gio ran the numbers, got me 100% approved, we did the paperwork and next thing I know I'm driving my new/used Mercedes GLA 250 4Matic SUV home. Listen, M&F Auto Sales are like my heroes. Darren was incredibly patient and kind, and so was Gio. They both walked me through every single detail and made sure I fully understood how everything worked down to the T. I seriously cannot thank Darren and Gio enough for working with me to get me in this car in record time. Buying a car is typically an all day event, at least in LA it is. But here in NM, they seem to get it done much faster than I've ever seen before. I was fortunate to had moved to a place literally down the street, and very lucky I got Darren as my salesman. These are great guys that know what they're doing. Professional, patient, kind and friendly. So if you're in the Rio Rancho or Albuquerque area and you're looking for a used car at an unbeatable price...do yourself a favor and go to M&F off Southern Blvd SE. Ask for Darren Martin. Thank you, M&F and Darren!

I am now into my fifth hour of waiting for the misnamed service department to fix my car. This is…read moreafter a previous visit of 2 and a quarter hours on September 24 for the same repair. Let me explain. My wife and I purchased a GMC Yukon on September 7. When we returned on Sept.8 for the emissions test, we pointed out that the sunroof was not working. After our salesperson tried unsuccessfully to get it to work, he stated that it will be fixed an d to make an appointment with the Servic Dep't. to have it fixed. I made an appointment for Sept. 24; the earliest time available. In the interim, the "Driver Assist Program" showed that it needed servicing with repeated screen messages. I called the service department to inform them of this and was assured that it would be "checked out" when I brought it in on Sept. 24th. On Sept. 25th, I brought it in. After two hours and 15 minutes, I was told that the sunroof motor needed to be replaced and it would cost me $879.13. They also said the "Driver Assist Program" was fine. I did not receive any diagnostic report or print-out to verify this. After considerable time and discussion with our salesperson who told us it would be taken care of, we left after being informed that we would be contacted by the Service Manager the next day, Friday the 24th. As no one had called by Monday the 28th, we stopped by the dealership. We were informed that the Service Manager was told DIRECTLY to order the parts, and we should make an appointment to (finally) have it fixed. We made an appointment as early as we could, Oct.13. Today. I have been here since 10 a.m. Around 12 noon, the service dep't called to say it was ready. On the way to the vehicle, I was informed that the Driver Assist Program checked out as 100% although,again, I was not given any documentation to verify that. I then asked about the sunroof motor replacement and was informed that it worked fine for the technician; thetefore they did nothing. It was only after I got irate in explaining that it was here to have the motor replaced, and that they had been told DIRECTLY to order the new motor back on Sept. 24th. He walked away mumbling. I went back to sit in the dealership. About 15 minutes later, the service guy comes to tell me that thay ordeted the part and it was out for delivery and it may take a couple of hours. It is now 2:30. I have been here over 4 1/2 hours for a repair that SHOULD HAVE BEEN FIXED on Sept. 24th. I will not give my own comment. I will let the facts speak for themselves.​

This was by far the best car buying experience anyone could ask for. Before visiting Morning Star…read moreMotor Company I visited quite a few car dealerships in Albuquerque and had terrible luck. Most people at the other dealerships were either rude or did not want to bother with me because this was my first car purchase. This was not the case with Morning star. The entire staff was friendly and so helpful. On arrival to the dealership, there were no sales people walking around waiting to flock to your car and make you feel uncomfortable. After looking around for a while Brian the owner came out to greet me and let me know if I have any questions or want to look at the inside of a car, let him know. I found a car I liked and took it for a test drive. Brian let me test drive it by myself. After deciding to purchase the vehicle, Cody helped with completing the paperwork and was very friendly and professional throughout the whole process. Everyone on the Morning Star Motor Company team was professional and very friendly. The rear view mirror when I purchased the vehicle was broken and not sticking to the window. Josh was quick to purchase another mirror and install it into the vehicle for me. If you are looking to purchase a used vehicle from honest and professional people, THIS IS THE PLACE Albuquerque!

I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

We had been looking for my favorite car (only about +/- 200 are currently in circulation),…read morethankfully Integrity had one. We had the pleasure of working with Gennaro and he made the process easy, especially since we lived 1,600 miles away. G responded to all of our inquiries, did a video walk around on the vehicle and arranged for the shipping right away. G and all the staff at Integrity Automotive were fantastic!

I would not recommend Integrity Automotive based on my experience, I ended up finding a car through…read moreCU Automotive. They were incredibly helpful, found me a vehicle out of state at another dealership, and helped me successfully close on it. I truly appreciated their professionalism and customer service. Do not recommend integrity automotive

In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!

I bought a used Jag from them about 6 years ago. Little has gone wrong, but I know I have saved…read morethousands not taking it to the Jag dealership for service. They are kind. Both locations have been great. I send my friends there for service as well. I know nothing about vehicles, but I trust them. Thank you!

The absolute best car buying experience ever! From the minute we walked in to leaving with our new…read morebronco was 3 hours. Everyone was so kind and actually fun to talk to. The accessories guy, Dan, was a different story but I'm not going to knock the buying experience because of him. I'll just go elsewhere for accessories.

I Recieved yet another ford recall in the mail. They schedule me an appointment. I drop off my…read morevehicle in the morning. They call me at 4 pm to say it's ready. I arrive to pick it up. The Service Adviser tells me they will have to reschedule as the recall parts won't be available until 2027. Why would he even schedule the darn appointment and waste my day if the recall part wasn't available? In addition, the text I received to keep appraised of my appointment had a link for the Service Advisers phone number. Only the phone number is NOT IN SERVICE. WHAT IS WRONG WITH this business. Completely unsatisfactory. Why would I EVER GO TO CHALMERS AGAIN. I GUESS MY TIME IS NOT IMPORTANT TO THEM. IT WAS PRETTY IMPORTANT WHEN THEY SOLD IT TO ME.

I had a great experience at Christian Brothers. I was prepared to spend a certain amount of money…read morefor a repair, and I got a call from the business to tell me the problem wasn't as serious as I thought, and the cost was reduced. Trustworthy business!!

I brought my 2019 Honda Pilot in because there was a clicking noise coming from my front axle when…read moreturning hard right. They were friendly, and professional. The repair was completed quickly and they were very honest about the outcome and if further repairs would be needed. I did experience one issue. After picking up the vehicle, I discovered the driver's side wiper blade had been badly bent while in their care. I called my service advisor and told him about the issue, and he immediately denied responsibility. I've attached a screenshot of the wiper blades from their walk around video at drop off, and a photo of the damaged wiper blade after I picked the vehicle up. Anyway, I stopped at Auto Zone and replaced my front blades for $30 on my way home, so it wasn't a big deal. It just should not have been returned to me damaged.

I have an 06 Impreza outback sport that the guys at first class auto have kept in great shape for…read moreme. They've done all sorts of work too much to name, there's not another place in NM that I would take my Subaru to the guys down there are great! The price is reasonable and good for the work that they do there isn't one bad thing I have to say.

I had a great experience getting my Subaru repaired here. They gave me a fair rate and were super…read morenice and easy to work with. The repair took less than hour and was perfect. Overall it was easy and painless, and I will come back again if I need to in the future!

Let me go on record that I wholly dislike most car sales people - whether new or used. In shopping…read morefor cars, I have been to many, many car dealerships. That being said, I have to say that I have just had the most wonderful experience at Enterprise Car Sales. From the minute we walked on the lot, we were treated respectfully, honestly and were able to joke with our salesman, Mike Ellis. I HIGHLY recommend speaking with this man if you are in the market for a well-maintained used car. This man never pushed, never prodded, asked the appropriate questions and did it with a smile on his face. He was honest, forthcoming and just a pleasure to deal with. And he found me the car I wanted - that I loved. And then he brings in that pushy little person -- you know, the "closer" -- who goes over the financing with you. Except she wasn't. Lisa Darby was a pleasure to deal with - went through the information thoroughly and was honest as the day is long. She did her job efficiently and all with a smile on her face. And she drinks coffee :) I was a bit sad when I drove off the lot in my new/used dream car. A hug goodbye from both Mike and Lisa after I made them play staff photographer and sync my phone and go over features gave me a little tear in my eye. A dream team to be sure!

Even worse than being gaslighted in the first place by the company, Christina responds and asks me…read moreto contact them again. So, I spend an hour more to contact them again and their customer service chat person assured me that they would escalate the issue and someone would contact me. That was 6 weeks ago, and still no contact. When there is a problem, they say the customer is crazy (gaslight). Then, in public view they pretend like they care, but show they don't by privately ignoring the customer (fake public image). Enterprise car sales customer service is pathetic. Buy a car from a company that cares.