It was our first escape room and let me tell you what a great experience we had! The guy who…read moregreeted us was super friendly and informative he made sure we were good to go before he started the clock since it was our first one! We went Saturday for the 3:30pm game. We will definitely be back probably next weekend! Thank you again for such a great experience Best part there was 2 of us and we were able to escape with 30 seconds to spare!

We took my kids and a friend, and they had so much fun. We did the Steam room, and we loved all the…read moredetails, well done. The owner was super friendly, and nice! We can't want to go back and try more rooms.

1 star awarded for the staff being upbeat, fun, easy to work with and talk to. Very helpful…read more Amazing staff. 1 star for the ambiance. From Fox Valley Mall into Mish Mash, this place is awesome. The art, digital lighting, signage, and aesthetics are so cool. They did an incredible job with designing it. Mish Mash feels like a liminal space sometimes. I have to dock 3 stars for the complexity of the games, the speed of the games, and the setup of the games. 1 Star Docked for the Setup. The rooms each have a card scanner with a code you enter. That's easy enough. But some rooms require you to push buttons to select teams. Each room handles this differently. It was confusing. Stuff like this needs to be decided outside the room. By the time you go inside the room, you should be playing the game. I don't want to spend an additional 1-3 minutes learning how the setup works. 1 Star Docked for the Complexity of the Games. This makes me sad because the rooms look amazing. The soccer game's fence is too low, so balls ricochet easily. The ropes rooms are too intense for bigger adults, and quite frankly, a liability. The sewer room is a cool concept but way too difficult to climb for adults. The cathedral room we solved, but the game penalized us for not pushing the buttons at the end. We didn't know and the staff didn't give us the points. The biblioteca and crime wall room's tablets froze and we couldn't finish the games. The room with the white cables and colors doesn't give you enough instructions. In fact, please don't give us riddles. Just tell us what to do. I don't want to be even more confused than I already am. Please just forgo the riddles entirely. 1 Star Docked for the Speed of the games. From entering a room to start, the games take forever. 3 minute countdown becomes a 10 second countdown, which then becomes a 10-15 second riddle, which then becomes the room turning on. It's a lot of time docked for just waiting. I was getting impatient. New rooms made me nervous. I'm sad. This place looked so cool. The rooms are beautiful, but disappointing. If I could change mish mash, I would instead do a museum style approach, where the tablets are removed, the magnet doors are removed. And players are instead given an app or a tablet, and each room can be freely entered and played with. And maybe have players solve a mystery and learn to communicate with each other and perhaps with others. And maybe each room has a sort of solution or goal that works towards a greater goal? Or doing a set number of instructions will flash a code that can be used in a phone or tablet to open up more clues or something. That way the whole exiting and re-entering can be alleviated. Either that or take a road trip to activate games down the street and create games that are a little simpler in design. Mish Mash is a good concept but it needs more time to cook. Thank you for the experience, but until they fix things, I wouldn't recommend coming back.

Mish Mash is a lot of fun. I've been twice and even enjoyed it the second time, even though I knew…read morethe secrets to many of the rooms. It's a bit much for this out of shape middle aged man, but I loved the group working as a team. And both times the staff was super friendly and helpful. We were the Squeaky Otters.

1st time doing an escape room. My friend and I picked "the…read morecloset" Having never done one, and being idiots ... we figured out the 1st clue and then were confused (the folks there were fun/friendly when we opened the door and were like "what are you doing?!") once we got back in we realized the process and managed to escape with time to spare... we are hopping to get another one in while my friend is in town if we can secure a sitter again ... good times, friendly folks.. I even booked the wrong date and called a few mins after when I realized the woman was super friendly and switched it no problem.

We love Just Escape Room! We are escape room enthusiasts and have done many across Chicagoland, but…read morefew compare. Margarito was lovely and an amazing game master. Looking forward to the new room!

Arianna is super friendly, attentive and easy to talk to. Love having her hosting the event! The…read moreplace is clean and spacious with good choices of games

Very dissatisfied with game. We did not complete clues & they suddenly walked in saying we solved…read morethe puzzle.

Our experience was disappointing. Upon entering the room, we noticed that four items were broken…read more We seemingly "completed" the puzzle in just five minutes, only to realize it was due to the broken components. We requested assistance multiple times--approximately ten--but no one responded. Eventually, I had to leave the room to find help, yet no one came to assist. The lack of support and the state of the room were unacceptable. Do not come here!!!

We did the Kraken Casino escape room. We had a group of 8…read moreadults in our party. The puzzles were clever and took some thought. Though, we did have to get a hint or two only because the puzzle sequence seemed out of order? We got ahead of ourselves it seems on solving them. Because of the number of folks and the number of puzzles to solve, we got through it fairly quickly. It "felt" like there should be another room to be challenged in, so it felt short once we "escaped." We were all disappointed it ended so abruptly. It's in downtown Plainfield, so there are restaurants and bars to grab food before or after.

A great escape room, several options available so We can try a different one next time. Our only…read morecomplaint is the walls end before the ceiling, and are open to the other rooms. At times it was very difficult to hear the screen and instructions we needed to keep making progress. Might suggest even putting in drop ceilings to keep the sound contained in each space.

Second time at Escape Factor. This was my third time ever doing an escape room - my first time was…read moreat Escape Factor two months ago & second time ever was at a downtown Chicago spot. The experiences were miles apart (literally & metaphorically) - I only want to do Escape Factor rooms. Escape Factor is well deserved of its 5 stars on Yelp (and 1K+ 5 stars on Google) - the rooms are incredibly high production value + very immersive (really feels like you're in a treehouse for 'Treehouse Raid at Fort Knox' or 70s game show for 'Bonus Fun Time Game Show Challenge'). Additionally, the game masters are truly incredible - they hit just the right balance of allowing you to stew on your own & giving hints in a way that nudges you in the right direction without straight giving an answer & ruining the fun. Shout out to Nick for being very in character as game show host (and game master) this past Saturday night! Highly recommend Escape Factor if you're in the Chicago area (for us, it's worth the trek from downtown!)

First time escape-rooming and I braved it as a solo adult with six 10 year olds. I was not sure…read morewhat to expect but everyone had a blast. I am still marveling at how entertained and into it the kids were from start to finish-their attention span never waned. Seaogh was our game master and he was awesome through and through. He knows how to keep things rolling and engaged with the kids in the most endearing way. They gave him hugs when we left! Really a great birthday for my son and while escape rooms were not on my 2026 to-do list I'd certainly go back. Thanks Escape Factor!

Kyle was awesome! He was patient and very attentive to us when we were asking Qs during the escape…read moreroom! Would definitely go again!