Brought in a couple small CO2 tanks to be refilled and re-certified. Was told they would be $30 a…read morepiece and that they would be back in 30 days. Flash forward nearly 2 months...my tanks FINALLY came back, and was charged $100 for the pair. Y'all need to be transparent about your pricing and the lead time to have services done. This was a ridiculous experience and I will find somewhere else to go from now on!

When I bought my new mig welderWestair was recommended. My experience there was great. I got the…read moregas bottle I needed and a new helmet. they offered to order in some replacement tips for my welder, and let me know whenthey arrived. They will be getting more of my business.

Quick , friendly service and best price in town for all your propane tank refills!…read moreWill always take my tanks to this location.

Amazing quick cheap propane refill go here all the time. Would highly recommend going here!read more

Amazing! I can't wait to come back!!!! The store had so…read moremany things I wanted & the people are so amazing.

Great feed store and more! Much more! Ladies if you want a great gift or fun blouse, this is the…read moreplace to go!

I stopped by Heine Propane yesterday to get propane before the storm. Thinking there was no way I…read morewould have any luck filling bottles at the 11th hour but this company is a locally owned mom-and-pop business with dedicated employees focused on customer service. Got filled up like it was a normal day. Thank you to Zak and the crew!!

This is such an amazing company! This place went above and beyond when they found out that my Dad…read more(who is 83) was out of propane. My Dad gets extremely cold if his thermostat goes below 78. When I called Heine Propane, they said it would be late, but they would do what they could to get it to him today. The driver drove one hour out of his way after his routes were done to make sure he had heat tonight. Businesses generally do not have compassion, I am thankful this company still does!

great service and fair prices, been using for over 15 years…read more great respond time. great customer service. russell stone. great lady in the office, the delivery drive is nice and good at his job. don't wastte you time with another company.

The staff working at Joe Rider is so so nice, especially the ladies in the office. This is the…read moresecond time I have dealt with them and have received great advices, great prices and great service from them. Last year I purchased 10 30-lb propane bottles at Costco for my new home generator and took them to Joe Rider to fill up and today I am going back to purchase a couple of 20-lb bottles and fill up for our new Blackstone grill. I am 74 years old with cancer (therefore needing extra help) living in south Arlington and I wouldn't go anywhere else because of the help and service they provided me. Thank you guys.

We've been members of Ray William's Propane Club since 2006-2007 (Winter) season. Ray and his…read morewife Georgia basically negotiate a rate (per gallon of propane) for each season and typically "lock-in" the rate from September 1st to March 31st for anyone who is a member. Membership per year is typically $45 for a residential user. During these last 9 seasons, we have never failed to at least save 2x or 3x our $45 membership rate over the season. But on two years we literally saved $1000 on our purchase of propane for a season (winter). Propane rates always fluctuate upwards in the winter (usage is much higher) and by joining RWPC we basically we ensure our rate (per gallon) remains the same, regardless of the fluctuations. The harsher the winter, the more likely the savings will be huge! Remember the record setting (for North Texas) snow storm a couple of years ago? We were snug in our house with the propane fired central heat on, paying about 1/2 of what others were paying per gallon, due to the lock-in rate offered through RWPC. The last few years RWPC has been using Poor Boys Propane as the supplier in the Midlothian area and those folks do a great job and are highly responsive. It is always good to find a business, particularly a service business, that not only takes great care of you (RWPC and Poor Boys) .... but saves you money on a needed consumable. These guys have it figured out. We'll continue to renew our yearly membership and some years we will save a small amount and other years we will save a large amount. But every year we can count on good service and availability of propane for our heating, cooking, and hot water needs.

We have been using them for 28 years. Never a problem, always professional and answers all my…read morequestions. Family owned and I love that too.

Always helpful, friendly, and fair prices. Quick response when you need some propane in a jiffy…read more A+

United Propane is NOT United Propane. It was consolidated into a group literally ran by a call…read morecenter. Pinnacle Propane is its name and I dare you to try and call them. Hours of my life is wasted! Tammy, the delivery lady texted me (I had no idea who she was). And asked for our gate code. When I went to follow up, a day later she said she couldn't get in? It's a private community and the gate always works. I will be buying my propane locally regardless of the cost. Pinnacle Propane owes me money they forced me to pre pay. Trust me, run. Even if you didn't know about the transition to Pinnacle...they are the Ivory towner we all despise. ;).

I needed propane for a swimming pool heater, as my neighborhood is not wired for gas. I called…read moreseveral local places, and after dealing with them... I wouldn't use anyone other than United Propane! Alex was absolutely fantastic!! One guy had to go purchase all of the equipment from his competitor in Jacksboro (who apparently is a really great place to work with). The second guy straight up No Showed... I don't know if he didn't want to come to Decatur, or if they were struggling as everyone said... but either way, didn't do enough to earn my business... like SHOW UP to an APPOINTMENT! The third company I tried really didn't care what I wanted. All he could tell me was what an idiot I was... I should have gotten a bigger unit and would need WAY more propane... and ONLY he could set me up properly. (I was already 2 units over what my pool needed... I wanted a gas quote, not your unsolicited advice, Bowie/Decatur Propane, on something you clearly know NOTHING about! Then Alex w/ United showed up. Alex actually told me I had too much heater (which was accurate). Alex told me I could get by with a smaller (cheaper) tank... although I didn't want it. Alex gave me options on purchasing or leasing my tank! Alex walked the yard and showed me all the aesthetic places I could put my tanks. Alex helped me get everything physically lined out to install and all the city permits so I would be legal! Alex worked with me, and helped me find SOLUTIONS to my problems... instead of just SELLING! Alex even came back and moved the line when the lawnmower lady hit it!! THAT IS SERVICE! THAT IS 5 STAR SERVICE! That's how you not only win business... but loyalty! You may save some pennies somewhere else (but I doubt it)... but if you want No Worries Satisfaction in your purchase... It's UNITED, hands down! 5 STARS. #Shoplocal Update: Apparently the FANTASTIC SERVICE is due to new owners and new management!!

Extremely helpful and friendly staff. As soon as we walk in we are greeted, asked what we are…read morelooking for, and they walk us to where it is. Great to have a nice store with friendly service in a small town.

Employees are not friendly. Home Depot was $1.70 for a 1x2 and they were $4.29. Lumber is very low…read moregrade.