Dr Ward and his staff are awesome. I have been going to see Dr Ward for many years for many…read moreproblems. He always takes great care of me.

Great service, friendly staff. In and out in a breeze! My concerns were addressed and to the point…read more Would recommend this office to anyone. Thank you Amber and team.

Dr. House has been our go to person for my sons broken femur, my shoulder issues and my husbands…read morehip replacement and shoulder surgery. Couldn't ask for a better Doctor! Highly recommend!!

Does not care about people. Had to see pa heather and dr. Bad experience w both I could not…read morebelieve how l was treated that day. I will never go back.

New patient trying to see Dr. Cantrell. Called on Monday. First available was mid-July. Heather…read moresaid we would hear in afternoon. That came and went. We called back. Reply was that the note was sent to the clinic and Heather could do no more than that. We called again on Thursday as diagnosis was torn rotator cuff. Now first available was June 18. The gentleman came back and said he couldn't do that as we spoke to Heather on Monday, but we would hear something. No one has called. Even if someone called and said we haven't heard from clinic, that would be better than no response. Very disappointed. We feel like we are being penalized for being a new patient.

Just made an appointment for my hubby....I had been a patient of Dr. Schrayer last year and was so…read morehappy with him and this organization. Heather was extremely helpful today in getting us set up. Looking forward to another great experience with Dr. Schrayer and his team.

Dr. Hurd provided excellent care. Everything she did worked to reduce my pain. She listened and she…read moreworked with me. She deserves 5 stars. On the other hand, the physical therapist set me back both times I saw him. Many of the excercises Airrosti gave me have been and will be beneficial. The problem with the PT was that he pushed on even after I said that I was hurting. Not hurting as in "that was uncomfortable", but hurting as in "the thing that I needed fixed was exacerbated." He gets 3 stars.

I was going to traditional physical therapy after my ankle surgery per my doctor's orders but felt…read moreI needed something more aggressive. Since I was a recent patient before with Airrosti I decided to give it a try. I was about 3 months post op when I first went to Dr. Yazmin Ruvalcaba. I had some relief, but I bruised and was really sore afterwards which is very expected since I was still recovering from my surgery. Dr. Ruvalcaba listened to all my concerns and focused on the areas I needed help with recovering. Alliston helped with my stretching and gave me exercises that helped with my strength and flexibility. Overall I went to 4-5 treatments. My ultimate goal was to get back to running and I'm happy to say I've completed two 5ks and a 5 miler since I "graduated" from treatment. I'm so excited and I don't think my progress would be where it is if it wasn't for Dr. Ruvalcaba and the Airrosti team! I hope she sees this to let her know she played a huge role in my recovery!

I recently had problems with my back and one of my legs. The neuro surgeon I saw recommended PT and…read moremy wife had been here before and liked it so I thought I would try it out. I had such bad pain that I didn't think PT would help but to my surprise it did help to the point I'm fully recovered now. It was easy to book an initial appointment, they are popular so can be difficult to find the perfect time unless you are willing to wait. I had a primary PT that I saw most of the time but also saw some others. It started out very easy and simple with stretches and other things and gradually had most of the type of exercises I do. They asked about what/if any strength training I do and they were able to incorporate most of the type of exercises that I do that could have lead to my initial problem. I was very happy with how much progress I made while I was going here and if I have some other physical problem where PT might help, I will come back here again.

Velocity in Crossroads is awesome. The whole staff makes you feel like family and not just a…read morepatient. They are very caring, compassionate, attentive and professional. Work with you on scheduling. When you walk thru the door your greeted by your name. Wes, Theresa and Ashley will always hold a special place in my heart. Thank you all for all the support and kindness you've shown me. Theresa

My appointment was scheduled for 10:30 AM. I arrived early at 10:15, filled out the (excessive)…read morepaperwork promptly, only to have the front desk attendant comment, "Oh, let me check through this; you finished too quickly." That should've been my first clue that efficiency is not the priority here. I wasn't called back until 11:00 AM... thirty minutes after my scheduled time. Once in the back, they took my blood pressure and told me to wait for an X-ray. I still hadn't seen a provider. I even mentioned that my symptoms had improved significantly, but they insisted on proceeding with the X-ray regardless. Fine. So I waited. And waited. And waited. By 11:30 AM, I had now been in the building for 1 hour and 15 minutes and still had not been seen by anyone to actually address my issue. I stepped out and spoke to the nurse who had taken my blood pressure (she was kind and professional, and honestly the only reason this isn't a 1-star review). I explained the delay, told her I needed to leave, and she offered to try to rush the X-ray process. At that point, I had no confidence it would be handled quickly, or that I'd see the provider anytime soon afterward. It felt like I could be there another hour or two, and I had already wasted enough of my day. I politely declined, asked them to cancel my appointment, and left. To their credit, the staff was understanding and said they wouldn't charge me... we'll see. I'll update this review if that turns out not to be the case. Bottom line: I can't comment on the quality of care because I never got far enough to experience it. What I can say is: if you have an appointment here, bring a charger, a snack, and maybe a blanket. You'll be waiting a while.

From the owner: Meet Dr. Ratner Drew Ratner, MD, MBA, is an orthopedic…read moresurgeon specializing in sports medicine, joint arthroplasty, and fracture care at Texas Bone and Joint in Denton and Lewisville, Texas.  Dr. Ratner grew up in Dallas, Texas, where he attended high school at the Episcopal School of Dallas. After graduation, he attended Northwestern University on a soccer scholarship. While at Northwestern, he was a three-year starter and two-year captain of the soccer team, which finished in the top 25 all three of those years and went to two NCAA Elite Eights during his time there. He graduated in 2008 with a degree in psychology. Then, Dr. Ratner received his medical degree from Texas Tech School of Medicine in Lubbock, Texas. He concomitantly obtained an MBA with a concentration in Health Organization Management from Texas Tech Rawls College of Business.  In 2018, Dr. Ratner completed an orthopedic surgery residency at the Greenville Health System in Greenville, South Carolina. In Greenville, he received extensive training in orthopedic trauma at a busy Level I Trauma Center. He also trained in hip, shoulder, and knee replacement surgery at a total joint center of excellence.  Dr. Ratner also completed sports medicine training, including arthroscopic knee, elbow, and shoulder surgery, at the Steadman Hawkins Clinic of Carolinas and Blue Ridge Orthopedics, where he served as assistant team physician to Dr. Stephen Martin for Clemson University Athletics. Finally, Dr...

They have helped me get full range of motion on my left shoulder and 2 knees . Scott and Taylor…read morework with me to make sure I got full range of motion.

Great people, great equipment, friendly atmosphere…read more Scott the owner is very knowledgeable and has everything needed for the balance side of the house. T is for Taylor the PTA. She is high energy, attentive, knowledgeable, tiny but loud. She will work you in ways you never thought you could. She will be right there the whole time motivating you to excel unlike other places that just say do this and walk away. While taking your mind off the discomfort of working the target areas you need to improve on, she will talk your ear off but in fun and friendly way. If its a late afternoon visit be prepared to answer "Whats for Dinner?".

The Physical Therapists are competent and good. However the billing department is an F. They show…read moredate of service and amount owed. However below on invoice it showed paid. It is a terrible billing system showing amount owed with the wrong date of service. I would recommend going to another provider other than Vista who have good Physical Therapists AND a good billing system.

The people at Vista Physical Therapy in Denton really care about the individual. They communicate…read morewell, encourage, and help you to attain your goals. I highly recommend them!!!

Dr. Bailey is magic! For real. Seriously, that's all you need to know. Done. Why aren't you here…read moreyet? My body has brought other medical professionals to frustration and tears, but Dr. Bailey is the guy who figures out the puzzle and allows you some relief from the chronic pain and demented, sabotaging evil scheme your no good body is plotting against you! Are you scared to see a chiropractor? Are you worried what could happen? Do you think there is no hope for pain relief? Have people suggested chiropractic adjustments or the benefits of physical therapy but you're still skeptical? Then I strongly recommend you read my previous two reviews as I endeavored to make them useful. Everything still applies except they haven't been doing Saturday's lately- could change again in the future. Also, with COVID19, traffic hasn't been bad getting in and out. Dr. Jon is gone and Dr. Ivy is on leave, Dr. Chandler is the other chiropractor and I hear wonderful things about him (but Dr. Chris Bailey is my man). The staff being wonderful, the available machines and therapies, Heather being a super hero, Christina managing impossible feats other massage therapists fear- all still true!! The fact that they will work with your schedules, emergencies and payment plans- also still true! But this review isn't about giving you all the details to make a decision on a great place to get physical therapy or a recommended chiropractor. This review is to straight up give props to the person who helps me get through the day when my migraines are blurring my vision, when my chronic pain isn't letting me straighten up and when a rib under my shoulder blade popped out, kinking my neck which twisted my jaw that led to my ear canal closing so I couldn't keep my damn balance when walking. I mean, come on! Am I maybe a little sentimental because we tend to reflect on the good things in our lives on our birthdays? Well, yeah, that's true, but that doesn't make this review false or undeserved. I woke up thinking it's a miracle I made it to this birthday considering how hard this last year has been on my body and then I realized it's because I'm so lucky that Dr. Bailey started working on me just as things were getting worse again. This man has over 20 years experience and I could see it on the very first adjustment he did on my neck. He can see problems with me before I've complained and before he's touched me. I am blessed to have someone so experienced and intuitive helping me and frankly you're lucky if he trained your chiropractor. He's so dedicated that even when he takes "a vacation" he only takes a couple days in a week because he knows he has patients who couldn't survive an entire week without him. He doesn't leave the room for the next patient after 3 adjustments or if something isn't cooperating, sometimes he'll need to do 15 adjustments to get the job done, and he does. This man runs his own business, trains new chiropractors and sees 100 patients a day- give this man a medal, make him president, build a damn monument! Just make sure he still has enough time for me each week. Thank you, Dr. Bailey! I really mean it.

Excellent office. Dr. Chandler is the best. I am getting better after the Mva I was involved in. He…read morelistens to my complaints, concerns and has helped me. He is always professional and his office staff is always welcoming and available to answer my questions or accommodating based on my work schedule. He also treats my boys, middle child has back issues and my youngest son plays HS football. I'm grateful for his services and we need more doctors like him. My boys feel better after his treatments. I've seen very young patients to older patients that come to receive treatment from him and always look like they feel better when they leave. Can't say enough good things about this office. Thank you doctor Chandler.

NOT IMPRESSED! And NO DESIRE TO EVER RETURN and would NOT RECOMMEND to my Worst Enemy!…read more HOWEVER, Nursing Staff was Wonderful, Friendly, and Concerned about this Patient! HOSPITAL DID NOT CARE AT All! LAST Involved Doctor, Issued an Order that he was concerned about possible Stent Blood Clotting that might be taking place! So he was NOT going to Release Me UNTIL he conducted ONE last Test "Just to be Sure". (Patient greatly Appreciated his Professionalism and CONCERN!) HOSPITAL MANAGEMENT, I'd give a "0"! After installing a Drug Coated Heart Stent, I was having some Negative Issues. Doctor told COMPETENT Nursing Staff that HE, due to Negative Symptoms Patient was Experiencing, that BEFORE I was to be Released, he wanted to conduct a last Test to verify I was NOT having any Blood Clotting Issues in new Stent. Had me NEEDLESSLY STAY, and PAY FOR, another 2 days! Day of Scheduled Test, later in day, 2 different CONCERNED Nurses came in and Asked if I had heard WHEN the Doctor was going to do his Test? Told them I have NOT HEARD ANYTHING! Later in day, another Nurse came in and asked the same question as the other 2. AGAIN, told her I had NO IDEA! She went to check on my Scheduled Heart Imaging and said she WILL FIND OUT and let me know! SHE NEVER RETURNED! Obviously, SOMEONE gave a "STAND DOWN ORDER" to let the Patient PASS. NEVER Told Nurses, nor PATIENT, that My Best Interest Concerns had been CANCELED! I was, and Still Am, Concerned about my Health and having even MORE Negative Issues that Appear to be related to New Heart Stent. Based on what I have read, I AM LIVING IN FEAR of having ANOTHER, Possibly FATAL, Heart Attack!!! GIVEN NO CHOICE but to Meet with a Personal Injury ATTY next week in case my Heart FAILS and for my Family to consult with!

Treated with kindness and respect, excellent care and communication . Staff went above and beyond…read moreexpectations.