Hired these guys to come out and replace a thermostat. This seemed to me like one of the more basic jobs for a heating a cooling company. So they came out and replaced the thermostat and left.
When I went to use the AC unit, it did not respond to the thermostat. The entire system was unresponsive. So I call another, different company to come out and diagnose the problem. They see that Chacon installed an improper thermostat for the wiring in the house, which in turn caused circuit to blow. So I was now left with a new thermostat I couldn't use and an additional ruined part.
So I mailed Chacon a letter with the receipt and diagnosis from the second company. I told them I would pay for the new thermostat (which I ended up using once I changed the wiring in the house), but not for their labor, because they basically did nothing they were supposed to do, and in fact made the situation worse.
I never heard from them again.
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