I had such an outstanding experience with Christian Louboutin today. The three ladies in the store…read morewere so kind to me and exceptionally helpful. I'll definitely be returning to buy more pairs when my credit card recovers. Lol. They made me feel like a rockstar. And I really appreciated their kindness.

Everything was perfection. The store was gloriously filled with options and the consultants were…read moreamazing.

Items ranged from 30-50% off, some bags are even $99…read more As of 2/24/24, spend over $250 before tax and receive an additional 20% off. Can be combined with other promotions such as 30% off. A $395 purse advertised as 30% off, will receive an additional 20% as well. Associates were welcoming and let us know all the promotions offered.

Employee Stephanie needs to be retrained on her perfume inventory. I was about to buy Daisy in…read more1.7oz but she told me the Dream BIGGER bottle (about 3oz) was the same price. She rang me up and bagged it. I trusted she was charging me and giving me the BIG bottle SHE SHOWED ME, that we pointed at, looked at and held up. Nope! I get home and it's the smaller bottle. I drive 2+ hours to shop there. It's super frustrating.

I am writing to formally file a complaint regarding an extremely disappointing and unacceptable…read moreexperience I had at the Saks OFF 5TH store located in Cabazon, California. I have been a loyal customer of Saks OFF 5TH for nearly 20 years. I live in Palm Springs, CA, and have regularly shopped at the Cabazon location. In fact, last year I even opened a store credit card because of my long-standing loyalty to the brand. Therefore, what happened during my recent visit was both shocking and deeply upsetting. On March 2, 2026, I visited the Cabazon store and purchased seven men's suits. Since I was aware that the store would soon be closing, I specifically asked the staff at the register to confirm that the jacket and pants sizes matched for each suit. After returning home, I discovered that one of the suits--a dark blue suit by Scotch & Soda--had a jacket size of 40R but pants size of 48R, which is obviously a completely mismatched set. On March 4, 2026, I returned to the store to request an exchange for the correct size. I fully understand that the items were marked as FINAL SALE. However, this was not a typical return situation. This was clearly a mismatched product, and I reasonably expected the store to correct the error by either providing the proper pants size or allowing an exchange for the same suit. Instead, I was treated in an extremely rude and dismissive manner by the staffs, particularly by the manager, Rakesh, and another employee(or manager) whose behavior was even more aggressive. They immediately insisted that because the item was final sale, nothing could be done, and they repeatedly told me that checking the sizes was entirely my responsibility. The tone and attitude they displayed were confrontational and disrespectful. I have shopped at OFF 5TH and Saks Fifth Avenue for decades and have never experienced such treatment. Their behavior gave me the clear impression that because the store is closing soon, they simply did not care about providing any level of customer service. To be completely honest, the situation also made me feel as though I was being treated with less respect because English is not my first language. The dismissive attitude, the raised voices, and the refusal to even consider a reasonable solution were extremely upsetting. Eventually, after a female staff member suggested that they simply check whether the correct pants size existed, I personally went to the rack and found the correct matching pants myself. Only then did they reluctantly agree to exchange it. Even during this process, the manager warned me not to "yell" in the store, which I found completely inappropriate given the circumstances. The entire experience left me feeling humiliated, disrespected, and deeply disappointed. What should have been a final visit to a store I had supported for two decades turned into one of the worst retail experiences I have ever had. For clarity, here are the details: Purchase date: March 2, 2026 Exchange request date: March 4, 2026 Manager involved: Rakesh Store Manager: Michael Dufresne Location: Saks OFF 5TH - Cabazon, CA After 20 years of being a loyal customer, I find it unacceptable that a simple and reasonable issue involving a mismatched suit set was handled in such an arrogant and disrespectful manner. I sincerely hope Saks OFF 5TH takes this complaint seriously and addresses the behavior of the staff involved.

Fashion's just a house of cards, isn't it? Now that Saks owns Neiman Marcus, we may see less price…read morecompetition in the world of luxury brands. Fortunately, there's Saks OFF 5TH to provide some relief and the occasional jaw-dropping deal. Run, don't walk, to the area where everything is locked up with cables and beeping alarms -- that's where the treasure is. Each OFF 5TH has a small selection (sometimes just a rack or two) of direct-from-boutique designer goods from last season: Gucci, Balenciaga, Off White, Versace, Prada, Moncler. I'm not sure how management decides what gets sent to OFF 5TH, but I promise you it is worth a look. A very small number of designer bags can also be found in the locked glass cases against the wall. The better shoes don't seem to make it so I would pass on those. Bonus: they have some sort of free loyalty program where you earn credits with every purchase. And no one will know your haul was from OFF 5TH.

Great place for what you need, always kind staff ( for the most part )…read more Your issue here is management bringing personal issues to work , if you need one person managing that works is (MONA) - makes me moan at how nice she is always calling when my genefic is on sale, it never is but the one time for the one time It was she called me, it happen to be my Birthday month and she brought up to my attention I can get a free gift. There's a behemoth woman that is the one to look for and dodge no matter if she's all smiles at you or not , it's only to mask what she doesn't know when asked anything about what would work best , she's got no clue. My reviews here have either very good or very bad and the following is way beyond socials , if your face matters to you avoid useless employees that would rather chatter about you in a negative than to help you , Shannon/scarlet ( she's no scarlet ) is a big no go if you have means and needs to get what you need here . The only means would be her attitude .

I don't know what happened here but the last three (3) times I've been to this Sephora store they…read morehave really taken the time to help me with what I was looking for. Very helpful staff very attentive not too pushy... Just helpful and not snobby. I was assisted with choosing the correct eyebrow powder to color my eyebrows in to make them darker because .. as we can tell .. I wasn't born with bushy or dark eyebrows .., my eyebrows are so blonde they practically disappear on my face as well as with my eyelashes ..,, without makeup I look like an albino ( well almost ) so getting help with selecting eyeshadow colors ( singles ) and the perfect eyebrow color for me is critical.

Not sure what happened with This long overdue review, but recently whenever I drove out to Palm…read moreSprings, CA., I would check for sale events here through Calvin Klein, Desert Hills Premium Outlets, CA. , on the 10East Freeway to Palm Springs, CA. Last time I got a sweatshirt under $15....had to be a super lucky day for me. I have bought a wallet here too as per referenced pics down below this review. Customer Service: 4/5~staff would ask about signing up to their email rewards receiving points for future sale events and store discounts. I wished there would be some giveaways with our points some times instead of just only discounts. Parking: this store is an Outlet branch, so make sure you take a pic of where you had parked to not get lost: I'll be back soon when the weather isn't too hot.

Doesn't offer too much discount, selection are bland and limited. Also a little bit messy in each…read moresection.

The Puma store here is high energy and fun. Bright colors everywhere, upbeat music, and staff who…read morematch the vibe it creates a lively shopping experience. I enjoyed browsing through their shirts and looked for a few items for my kids Great atmosphere and solid selection. Checked out there clearance section had some decent pricing. Definitely worth a stop if you like Puma I do. I see a lot of reviews

I like Puma shoes and the Euro styling. I ended up picking a pair of shoes and some clothing. Was…read moreodd that the cashier said I could not leave the box behind and had to get rid of it myself. Seemed unnecessary and not very customer-focused.

Robert was very helpful today! He even helped me get a 10% off coupon. I would recommend this…read morelocation. Someone give Robert a raise!

First time at this store, Genesis and Flo were very welcoming and helpful. I was shopping for a…read morenewborn and they both helped me put together outfits for my new nephew. Great staff. Thank you ladies.

Good deals going on on sale products right now. Warm greeting from staff. Pointed out which tables…read moreare on sale. Place organized and clean. Not too crowded makes it easier to move around. Prices are reasonable. Plenty of selection. Tried different scents of perfumes lotions etc. One of many places sweetheart visits for body spray and lotion. Picked up a few new scents to take home.

Friendly staff and good aromas. They have limited selection of body wash for men and a little more…read moreexpensive than the stores like CVS or Walmart but a better quality.