As far as CeX stores go it's the worst I've been to.
CeX as a company can be very hit or miss.
They often sell devices and blu-rays for far below the competition's rates and you can get a great deal if you look hard enough
On the other hand, you often see them scalping high in demand consoles and phones, and their retro games are ridiculously priced.
It is what it is.
That said, the store in The Square is staffed by people with questionable experience and knowledge. Often times, the store has a line wrapping around half the shop, while several of the staff behind the tills stand around chatting.
Other times they don't know what they're talking about.
For example I once attempted to trade in a region-free PS3 game which happened to have an ESRB/American age rating on it. They told me they don't accept American games, even though I bought that game from the very same store a couple months prior, and this was not a change of policy, as I successfully traded it in to the Westmoreland Street branch the day after.
I've had several experiences like this and would avoid this particular CeX store in the future. read more