Wow. Just, wow! I decided to check this place out (due in now small part to the label "megastore"…read morein some directories). I was not disappointed. The location has two massive stories of wall-to-wall geeky joy. Books, action figures, art, video gaming goodness; it's got it all. I appreciated how everything was very well organized (largely by pop culture features/brands). It was so well organized that I didn't need to actually ask for any directions or help finding stuff.

Loved the selection of collectibles here! Loved that there are multiple locations for collectors.read more

Came for prices, left due to shoddy customer service. Part of my order showed up almost a month…read morelate, another part was cancelled without them even informing me. Worst part though was the truly useless customer service when I contacted them to find out where the heck my stuff was. Confrontational, blame shifting and unable to even muster an apology or read my emails properly. I've spent €1,000s here in the past but they won't be getting a penny more from me. I know their discount is tempting but there are other retailers with similar discounts and WAY better attitudes.

Okay, before I even begin to write this review, let me start with... no, they are not actually…read more"toys" they are miniatures. And no, I do not play with the miniatures, but the man I love does. And of course, that has direct repercussions on our household life. It means many hours walking by Games Workshop and Dark Sphere to pick up things for his army. It means many hours helping him paint tanks and aliens. It means bookshelves in our cramped apartment devoted to paints, men with little guns, and armored aliens. It means all of this to me. But of course so much more to my husband. With my husband's discovery of Dark Sphere, it means that he can now complete his army and get 25% off. Not only does that make him happy, that makes me happy too! Because that 25% in savings usually means treating me out to a nicely deserved weekly dinner for being a very tolerant wifey! (You can save 20% when dropping their shop, or 25% by ordering online, OR you can even order online and then pick up in their shop!) P.S. They're currently moving to a less crowded location! More gamey nerdiness on its way!

Amazing and quite loaded with older video games for the past gens of consoles. Definately recommend…read morevisitng it and would so visit it again.

I'm a big fan of indi games shops…read more The staff here are friendly , have a laugh and know everything they need to about the games/products. They tend to get new release games in cut price for the first week, so reserve early.

A real shame that such a great store is so closed minded. Unfortunately the £10-£15 mark up on…read morecontrollers and games really can't compete with the Argos etc. next door. I really want to support the indie games stores and love to pick up a game instead of ordering online. Just a small amount to compromise on price and I would of easily spent a few hundred pounds here today.

Having never really been a computer geek before, I took it upon myself to buy an Xbox about 2 years…read moreago. It was rarely played; the occasional treat when the boys came round. However, the purchase of a recent war game changed all that. I started going to bed at 2am. I'd try and play before work. I'd make excuses for missing rugby training. Imagine my shock, horror and crocodile tears when the xbox went and blew up?! Ok, so by this point the phase was over and I was playing only occasionally, BUT STILL! It blew up! I went in here with my cap in hand, crying to anyone who'd listen. Luckily someone did listen. He even empathised. I left Game with another xbox! Oops. Not a brand new one, but pre-owned machine with an extra cheeky £30 knocked off for good measure - he took pity on me. This Game has just earned my loyal custom. If I ever get round to buying another game that is....

The Kingswood branch have currently had my laptop for a week…read more There has been no contact, there is no way of contacting them apart from through social media sites and the only contact I have had is saying that they're looking into it. Disgusting service Update - Turns out the reason for the delay is because it was incorrectly inputted into the system. They also gave me the wrong price and offered me almost £100 less. Trading standards here I come

A wide selection of games with competitive prices. However, the service is absolutely terrible and…read morethe quality of most of their goods is very bad. Many times I have been confronted with rude staff, wrong discs in boxes and non functioning items. Whenever (and whatever) you trade in to sell for cash, they usually do not have the cash on site, leaving you with a 'credit note' in order to buy bad quality items. The staff are very poor. On more than one occasion the staff swear in front of their customers and most of them had no idea what they were doing. Their attire also had a lot to be desired as most of the men wear casual clothes and the women very little. The casual clothes not being too much of a problem, but makes it hard to distinguish which is a customer and which is a salesperson. I have given Cex, the Derby shop, I 1 star out of 5 due to its terrible service and lack of care to the customer.

The Game Spot sells non-bootleg DVD's for £5. I'm not wholly against bootlegs. In fact when…read morerandom people come into shops trying to sell me their totally illicit film wares I'm generally always up for having a peek. There's a risk with the purchase though. Since I'm the most unlucky cookie on earth I tend to buy the bootleg DVD's that have been filmed in the movie theatre by some random person eating popcorn who decided that the best way to capture quality was to film the movie on his/her mobile phone. In these situations those bootlegs are complete rip-offs. If you don't want to face the agony of living through that possibility then come to Game Stop. They sell video games for all systems. Also, they trade your DVD's and games for store credit or cash, so if you want to get rid of that documentary on Little Richard's life story then this might be a good place to get that off your shoulders.

No Way to get to customer service. Cannot create an account to go on forum. Will not accept…read morepassword to create an account. FAQ area is unusable.