Need to unfortunately update my review…read more Started off a 5 star experience Once the drive away it goes to one star Won't honor the included padding and delivery. Spent an incredible amount of money at this place and can't get them to include a pad for a runner Great selection and poor service once they have your check in hand - sad to say but I recommend going somewhere else

Gem is a gem at trying to get my rug clean, picked up my rug finally- they did a very good job at…read morean old Chinese piece with stains.

Went there today and Diane was very helpful. Tracked down a price for me on something that was very…read moredifficult and found me in the store. Good job! Thanks

Yall. Let me tell you about Jose! He is absolutely amazing! I called to see if they had specific…read moreproducts in stock (it's holiday season so it's busy as hell, but I'm hours out of town) and he so so graciously took his time and checked everywhere for me. If you need help in finding something and want someone that actually cares, find Jose. Please. Amazing customer service with Jose! Love love love

Rugworks, was recommended to me by my contractor, and its been great one thus far…read more First, don't let the name fool you, they are a complete flooring store. They carry all major types of flooring, including hardwoods and laminates. The selection is budget friendly to the highest end. I recently took home 4 samples, yes they allow that, and encourage it as well; you want to get a good idea of how the floor will look in your own space. Chalk it up to the multiple choices, finishes or manufactures, I just brought home 3 more to sample. My indecision however is being guided by a very familiar staff who know there flooring. I have been greeted and helped by Hernan, Jessie and Jeff. I know with their guidance I will make the best choice soon! I can highly recommend them to you, there is no wonder and certainly no suprise that they have a consistent 5 star Yelp score!

We live in a manufactured home which means it doesn't have a solid foundation - and having had a…read moresolid foundation home in the past we were leery of installing a luxury vinyl floor in our home. We've had Luxury Vinyl Flooring in our kitchen for 4 years - no problem at all, even though our home shifts with the seasons. Now, we have another brand of LVF in our living/dining room which is truly beautiful. Installation was quick, and the outcome is amazing! All is well working with Rugworks, specifically with their wonderful installation team and their professional team who have an infinite amount of patience in working with their client. Kudos to Jessica and Jeff.

In my interactions with the owner he was extremely unprofessional. Take your business elsewhere.read more

This is the place to go for personal service. I only need flooring for a small room, but they…read moregreeted and treated me as if I was ordering for a large building. Maggie and Erica are willing to order samples and have given me great suggestions.

The most ridiculous service ever! I wish I never set foot in this store! From the moment I entered…read moreI could sense that the woman inside didn't want to service me. It was more than likely because I looked dirty because I just got off work. It's okay because Barbara and her staff at customer house furniture took excellent care of my family's needs! Best thing I did was grab my wife and walk out of this store ! This occurred on may 22nd

This place has some really beautiful furniture, if I ever need anything custom made I'll definitely…read morereturn. I bought two beautiful chairs and two side tables from Dagmar, who is one of the nicest people I've ever met. You will pay more, but you're paying for serious quality, and again, you can customize as much as your heart desires. They have a few available floor models, and I was lucky to snag my chairs with a summer discount, so keep your eyes peeled. Even if you're just looking for throw pillows, you should check out Brick & Mantel because everything is wonderfully made.

Very helpful local merchant. My favorite carpet store in Santa Rosa. Doug Wagner is THE GUY for…read morecarpets and some really nice area rugs, a huge selection of area rugs from small to gigantic.

12/23/24 ) Doug Wagner of Wagner Carpet is a fantastic man . I have some health issues with…read morerelalpsing -remitting Multiple sclerosis at 76. Doug is helping me . I have a massive collection of Chinese collectible items Doug helped me sending photos to museum sites ,He is also selling some my Persian carpets at a reasonable price split . A good man who listens to the old.

Fantastic experience - from quote to end of job!! Had entire house carpet ripped out and vinyl…read moreflooring put in, along with 2 new bedroom carpets. Murnane was efficient, prompt and worked within the quote. Super easy to work with. Have had bad experiences with box stores and how they contract out the work and then no one takes responsibility for any customer service. With Murnane's installation team, they work for the store and the team shown on the website is who exactly shows up . No hidden costs, no surprises - Highly recommend - 5 stars!!!

We chose these folks based on the other reviews, and they were spot on…read more From the moment we stepped in to the time when the team left our house having carpeted two rooms and put a new wood floor in the third they were awesome. They arrived when they said they would, quoted and provided great options and advice. What I liked is they talked us down from what we thought we needed to a great choice. Thanks to the whole team.

Came here 9/27/19. I pass by this place everyday and decided to stop in. It's an adorable store…read morefrom the outside and also has cute monochromatic things inside. It's a pretty small store the selection is small it they seem to have some cute home decor from San Francisco and maybe local artist. The main reason for my 3 stars is price. It just seems incredibly unreasonable. There were felt coasters for $30, little felt rings to put on your wine glass for $28, reusable bag for shopping that was $68, tiny vase for a tiny succulent was $28 but you could buy a whole basket of succulents with a basket for that price. And a very small candle for $35. I'm not rich but I'm not poor and I would find it very hard for me to come back to those prices. I felt that the items weren't that more unique to hold those prices.

Cute and modern store with very friendly owner who will help you with your Home decor.read more

Gustavo Guzman and his wife Elizabeth installed LVP and baseboards in a two bedroom rental. If they…read morehad a question they communicated it instead of assuming... so appreciated. They did a beautiful job without a spec of debris left behind. Can't wait to have them do a project in my home. Thanks you two!! Alan, you are the best!! Thanks so much for your patience with everything!

Great customer service, really felt heard and helped thank you Tom !…read more When I came in to ask about floor transitions he offered his help even gave me one to test out !

Cesar and Antonio were very helpful courteous and efficient. Although originally scheduled for two…read moreday installation they worked overtime and completed the work in one day.

Maryann was such an amazing person to work with. She had so much knowledge and made us feel like…read moreshe valued our time! She was able to help us find the perfect flooring for our home! Thank you!