We reached out to Laura to plan a trip to Italy. She did her research, came up with several…read moreoptions and after we selected the trip we wanted, she got it booked. Laura has traveled out of country for many years; so her advice was invaluable. Everything from what to pack, how to shop and that ever important trip insurance (which we needed,btw). While we were overseas, if we had any questions we could call (or text) for answers. Even with the time difference, she got back to us quickly. Couldn't have asked for a better experience!

Laura was easy to get a hold of and her service was easy to use. Lara helped my husband set up a…read morewonderful surprise trip for our 15th wedding anniversary. She took my husband's requests and found us a dream trip for the dates we had available.

Take the stress out of planning your vacation and hire Heather! I never thought I needed a Travel…read moreAgent, until I actually used one! I'll never plan another trip without Her. Brilliant Journeys is a WIN

I was so skeptical on using a travel agent, oh how I was wrong! Having someone who has physically…read morebeen there, and knew the seasonal patterns of the packages, it help save me so much in price by choosing a different date. Heather had done all the analysis, and has the experience to let me know which of the options would be ok to miss out on. She had setup our fantastic group cruise and I couldn't be more pleased. She not only saved us cash, but showed me these hidden treasures. Thanks Heather, will be using again!

I planned a trip for close to a year, even paying my balance by the due date. Every time I received…read morea received a receipt the accommodations were the same. When I received my final travel itinerary in the mail, the flight had changed, and the agent seemed to be unaware of the major changes to my flight details. The changes meant that I would have to pay more money, after I had paid $2100 for the entire trip. She blamed the vendor saying that it was their fault, however, she didn't maintain any contact with them to ensure that my details stayed the same. She apologized, however, she offered no type of resolution. The only thing she told me was that I would have to pay more money out of pocket. I lost my flight fare which was $800. She didn't care. She was not accountable for anything, only shifted the blame to the 'vendor'. she offered me nothing. Don't use her, she doesn't keep in touch with the 'vendors' to ensure that accommodations can be kept. all I got was an apology, and I was still out of $800.

From the owner: Call today to book your next trip. 877.638.6877 (Ext 700)read more

On a whim's notice I needed to arrange a business trip and Keisha Davis worked tirelessly to…read moreprovide the most amenities for my money. Not only so, Keisha Davis ironed out certain details I was soooooo oblivious to. She worked hard beyond her work day til all was accomplished. Her work ethic is impressive and her planning is very thorough. My flight, cab and hotel were beyond par status and I'm glad that she took care of me with ease and comfort in mind.

From the owner: I am a Destination Weddings/Honeymoons Specialist. I plan international/domestic travel...Cruises,…read moreDisney, Group Vacations, Vegas, and the Caribbean...I am a Certified Sandals Specialist and a Hawaii Destination Specialist. I look forward to speaking with you!!

I thought the days of customer service were behind us but I was wrong. The gentleman at Xpert Tours…read morewas so knowledgeable, helpful, friendly and kind. I used to spend hours searching deals and websites to find my flights, hotels, tours, etc. I will no longer do this. The agent knew so much and the pricing as spot on. I'm a bargain hunter and thought going "full service" meant paying more but I was wrong. We got a great deal and a thoughtfully planned trip from start to finish. I highly recommend them to anyone who would like a First Class experience at Coach prices. P.S. while I was there, I overheard people talking about a group trip that Xpert was planning for them and that they had been using Homi (owner) for over 30 years! Sold!

I called Xpert Tours after having paid for a cruise for my family of six. With 2 of my girls…read morecoming from different cities within the US I felt it was best to complete my travel plans via a travel agency. After seeing the previous reviews I called Xpert Tours and spoke with Mr. Homi. His level of customer service was impeccable. While it was not cost effective for him to book my airline tickets, he spent 30 minutes helping me identify the best hotel for my trip and educating me on the benefits of working with travel agents at the planning stage of travels. I will definitely return to Xpert Tours to plan a trip for later this year. Great customer service and very informed agent. Awesome service!!!!!!

I just got back from 15 day honeymoon that Phyllis from Ellis Travel Agency helped plan and let me…read morejust say how AMAZING this trip was! We did 4 nights in Turks and Caicos, 5 nights in the Bahamas and then another 4 nights in Jamaica. Let me start off by saying traveling during covid is no joke. There are requirements before entering every country and Visas and health forms you need to fill out. Phyllis made it so easy for my husband and I to know exactly what is required and when to start the process of applying for visas and when to take our required covid tests. She not only booked and organized the hotel and excursions but checked up on us frequently to make sure everything was running smoothly and to double check that we started the process to get to the next location. We did have some issues arise with one of our hotels and Phyllis was on top of the entire situation and made sure everything was to our satisfaction. Phyllis, Nate and I wouldn't of had a honeymoon even close to what we had without you and for that I'm forever thankful! Not only do I have an amazing travel agent that I trust I have a new friend as well! Can't wait to plan our next vacation!

From the owner: Most popular services rendered are: Vacation packages,…read moreCruises, All-inclusive resorts, Adult only resorts, Tours, Excursions, Honeymoons, Anniversary trips, Couples, Family, Groups, Sandals & Beaches resorts. Other Travel services: multi-destination trips, Island hopping, Skiing resorts, Cruise Expeditions, Rail, Disney, Universal, LGBTQ+, Guided group tour vacations, Vacation rentals/villas, and entertainment tickets *Ask about our FREE cruise program.

Rodolfo Paneque, you may not be able to pronounce his name; however you will be delighted that you…read morechose this agent. His outgoing personality coupled with his impeccable attention to detail made my trip with my daughter one I will treasure always. He gave me a brown zippered bag that I found priceless. Anytime I was asked for a document, instructions, receipts while in Europe and the other countries visited, all I had to do was open the bag. He anticipated every possible scenario I could encounter. I can not image future travel without Rodolfo's guidance.