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    Certified Complete Basement Systems

    5.0 (6 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Certified Complete Basement Systems

    Foundation repair

    Moisture control installation

    Moisture control repair

    2 More Services

    Waterproofing installation

    Waterproofing repair

    Certified Complete Basement Systems Photos

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    Ask the Community - Certified Complete Basement Systems

    Bix Basement Systems - 2015 IL BBB Torch Award Winners!

    Bix Basement Systems

    (9 reviews)

    The company did send someone right out to look over my crawl space for encapsulation. The only…read moreissue was it was in the wrong area. The guy opened a closed-off area that no one has been in since that bathroom was built. It would have been nice had he covered that opening back up but he didn't and now a feral camp of cats have crawled in.

    I sympathize with the writers of all the other negative reviews of this company, as I had a similar…read moreexperience. I cannot recommend this company at all, as I have learned that it seems they really don't know what they are doing. I own and live in a house on the edge of a small lake in Illinois. On occasion, I do get flood waters in the basement, but I called this company primarily to check the quality of the foundation, as I had some floor sagging. They did install new beams and supports, which helped, but they also suggested a water-removal system to keep out the moisture, and I agreed because of the occasional flood. Both the salesman and the work crews saw that we were right on the lake; it was not a secret, but at the time of the installation, I had no water in the basement and had not had water in the basement for over a year. After the water-removal system was installed, it ran constantly, pumping water into the front yard every few minutes from a basement that had NO water in it previously. Very quickly, we had a front-yard swamp. I tried to speak to someone about the issue, but the manager I was ultimately able to reach (because no one would acknowledge my concerns until I threatened not to pay) was rude and belligerent, accusing me of lying and ultimately provoking a shouting match, which my wife had to interrupt in order to speak. TOTALLY unprofessional. Ultimately, my wife made phone calls in order to find out exactly where the water table was for our house and learned that the pump for this system had actually been installed INSIDE the water table. The rude manager I spoke to refused to consider having "an expert" check the water table, but it took her only about 20 minutes of time on the phone and no money at all to find out this information and later receive a copy of the report. If a representative of this company had been honest enough and knowledgeable enough to bother to make that phone call, I could have saved over $6,000. Do not hire these people. This company's representatives are, for the most part, inept, rude, and dishonest, interested only in getting the biggest check they can without providing a service worth that kind of money.

    Stabilize - Attic

    Stabilize

    (5 reviews)

    Stay away from Stabilize, Inc. in central Illinois. Contracted for a residential job with a few…read moredifferent tasks. Owner lied about licenses and credentials. Left the job after customer called out his unprofessional behavior. Left holes in the yard people can fall in. Overcharged for incomplete work and work accomplished the customer did not want. Ridiculed customer in writing during general attorney mediation process.

    Stabilize Inc. was almost impossible to contact throughout our 12 month ordeal with their failure…read moreto correctly complete the work quoted in our basement. We had entire basement mold remediation done, along with foundation crack repair. During the crack repair process, the company attempted to smear putty all over the cracks to "waterproof" them, and when this failed, they spent 3 additional trips attempting to drill and fill the cracks with cheap hydraulic filler. Each time, it took weeks, if not months to get anyone back to repair the failed work. Sometimes it would even be a month before receiving a call back or email response. This went on for 12 month after our initial visit, until we received an email from the owner, Mike McDermont, saying that he had done enough work and that he refused to spend any more time on our basement. Mike attempted to say that the failed repairs were our fault, stating that we somehow didn't keep the cracks dry for long enough after their repairs! (Once again, poor planning around weather by Mike, but they blame the owner. Comedic.) I would NEVER recommend this company to anyone, not even to caulk a toilet. Mike was hands down the most rude businessman that we have ever encountered in our home restorations.

    Certified Complete Basement Systems - waterproofing - Updated May 2026

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