The people are very nice. The work was excellent. Timely repair. They even fought against the insurance company that was paying for the repair (the person's insurance company that hit my car was paying), which is never fun. My neighbor recommended them, I'm glad that I found them. They will get my repeat business if needed. read more

Having had them fix a few vehicles over the years I can speak from experience. They do an excellent job with the car repairs and pay attention to detail. Everyone from the front office to the repair technicians, the service and quality is excellent. Should you need any type of body repair or painting you won't find a better company on the Treasure Coast. Please give them a try. They're people pleasers. read more

Great service and EXCELLENT CUSTOMER SERVICE!!! Only place I'll take my car if any damages!

Horrible, I have a white Subaru. No matter how hard they tried they could not match the paint. They continue to paint more of the car. Certified but by whom and for what. Certainly for for paint. read more

I took my car in collision experts and they are far from it. I got rear-ended and they didn't even put a new back in they beat it out. I didn't notice this until a month later. Ghost anywhere else other than these crooked SOBs read more

They are the best!! It is the only place I will go to for accident repairs!!! They stand behind there work 100 percent!!!!

Took forever to fix my car and then when I went to go pick it up, there were 2 huge cracks in the windshield that weren't there when it was dropped off. They will not take responsibility and just say to report it to my insurance and they will give me a free one. They don't care about you or your vehicle or your accident and their work is terrible. read more

So, we unfortunately had to visit Certified. Never a good day when that happens. The repairs are so fantastic. Vehicle looks like we drove it out of the showroom. There was a very teeny blip that happened after we got it back. Mistakes happen. It was corrected immediately. They took ownership and made everything perfect. A little connection popped out on the way home. These days vehicles have so much tech in them. It's bound to happen. I knew we were in good hands. If I ever have the misfortune of visiting a body shop again, this will be the one. A+. Thanks to everyone there. Hard work recognized and appreciated! read more

I forgot to mention. approximately 3 years ago, this same business repaired damage to the right of my windshield where I was hit by an object on 95. Since they ended our relationship because they felt they couldn't make me happy, I never got the opportunity to show John that the repair has since bubbled and is peeling. Shoddy work for sure. I won't hold my breath that they will want to correct it. Good luck with these folks. read more

Exceptionally good customer service from beginning to end. They kept me informed regularly on the progress of the repairs via email and phone calls. The quality of work was perfect. I HIGHLY recommend Certified Collision. read more

I got in a small fender bender and needed some body work done. I made an appointment and my car was in the shop the next week. They estimated my car would need five days...they had it ready in two. When I picked up my car, the work was done beautifully. In addition, the interior of my car had been vacuumed and was in better shape than I left it! This was my second experience with them and I have been 100% satisfied both times! Very, very happy with their service and would definitely recommend to a friend!! read more

My friend visiting from Illinois had left her purse on the back of a pickup truck and drove away leaving it behind in the middle of the street. And employee/possibly the owner had picked it up, contacted her, and returned the purse in the same shape she had lost it. He didn't have to do that but he did...talk about honest stand up guy! Thank you read more

AVOID THIS BUSINESS AT ALL COSTS! unless you want your brand new $85,000 dollar vehicle coming back like a Frankenstein project. The owner clearly doesn't care because we asked for him to call us and he never did. Our brand new Expedition was hit. We needed a new bumper, tail light and tailgate. A project that should have never took longer then 1 week but in the hands of Certified took over a month to resolve. They couldn't figure out how to fix the tailgate. They needed Ford's help. They drove our car to Ford. Scratched our brand new rim, broke the drivers door window, greased up the interior, chipped the door paint, tampered with controls (they had no clue what they were doing and failed to put them back properly), failed to paint areas where the taillight was replaced, chipped the taillight that was replaced, chipped the paint on the door and sloppily botched it, didn't clean the glass up and those are just a few things I can think of while in fury writing this. I asked for the deductible to be waived. The manager, Jon, basically laughed and said they are doing more than enough. It's not our fault when we entrust you to fix our brand new vehicle but your employees break things on a brand new vehicle and fail to take accountability and point the finger at Ford and Ford points it back at Certified. Jon agreed to fix/ replace everything. Replace the rim, replace the shattered window and order a new tail light, properly reprogram the tailgate, and fix the unpainted and chipped areas. Well, when we got the vehicle back for the 2nd time I went through the car. When I noticed that the rim wasn't replaced it was reconditioned and the taillight was chipped and paint chips were still present on the car that's suppose to be acceptable? Apparently, they think it's okay that we as the customer should pay for their mistakes. They made plenty on that fix from the insurance and instead of doing right by the customer and fixing the car the way we were promised they would, they chose to make the money and screw over their customers. Jon was not a man of his word and failed to take accountability for the issues that occurred while our vehicle was in their irresponsible hands. So, I hope this review helps others looking for a reliable company to fix their vehicle because I can assure you Certified is not one of them. Save yourself the headache and go to the real professionals. UPDATE: since picking my vehicle back up for the 3rd time. The chipped taillight isn't fixed, and the tailgate does not automatically open all the way. I called them and they told me I need to find another place to fix my car. So after paying my deductible and they are suppose to offer a lifetime guarantee on their work I'm not being helped at all. So much for fixing my vehicle and standing behind their word. And when I asked for the owner to call me again I was told he's retired and won't. read more

This is he second time we have had to use them. Each time they completed the work earlier than expected and VERY cordial! The person doing the repairs introduced himself before the work and after. Making sure I was satisfied. The receptionist was VERY helpful and courteous all thru the claim process. I would not hesitate recommending Certified Collision in the future. I hope I don't need you again, but if I did, I would be at your place in an instant! read more

I'm a little embarrassed to be a frequent customer at Certified Collision Experts but I am never disappointed in their work. The staff is extremely friendly, welcoming and they're willing to devise a plan that is in the best interest of your safety and your needs. They're the most honest and reliable body shop I've ever worked. Not to mention, they are QUICK. I've had my rear bumper replaced after my car rolled backwards into a fire hydrant, my passenger side mirror replaced after someone deliberately broke it off, and most recently my undercarriage fixed to perfection after I made the mistake of driving in the dark with my terrible vision and misinterpreting a curb / island of grass for a turning lane. Each and every time, they have fixed my car to look and drive brand new. I also really appreciated the wash and vacuum they provided when I got my car back. I wouldn't give my business to anyone else! Thank you to the CCE team! I really hope I never have to see you guys again.... but I probably will. read more

What a great team! I had been experiencing a water leak in my 3yr old car. No one could figure it out since there were no obvious signs of water entry. I left it with Certified for a day and they were able to diagnose and fix the problem. I had expected a high cost since it was labor intensive. I was pleasantly surprised when the bill was much less than I had anticipated. read more

John and his whole staff are absolutely amazing!!! They keep you so up-to-date that they send you texts and updates when your car is being expertly fixed and taken care of!! I can't say more about them; how wonderful each and everyone of them at Collision Experts are! Thank you for fixing my car so Expert-ly!!! read more