Used to be the best in the area. No longer would I recommend this location. Nov 2024- I was very reluctant to bring my 2012 Shelby GT500 to any place to have any work done to it in fear that it wouldn't be done properly. Went in for paint repair on clear coat for insurance. I was confused after having to rush in at the end of the month and sign papers required for my insurance and not seeing the car because it was not fully assembled yet. I received my half painted car with only some stripes replaced a week later. When I asked about the rest, I was told I had to open another claim for it. Then again after rushing in to sign the check "end of the month" got my car done in another month which they lost (stole) the SHELBY badge off the trunk. They told me they ordered a replacement and it was "back ordered". I've called for 5 months. Apparently now it's all "new staff" and said I should take it up with my insurance. Never again will I Ever go here. Miscommunication I don't think so. read more

Certified Collision Center - Body Shops Near Me - Lodi, California

Worst place to go to get an insurance quote. They up charge the customers and give two different quotes.

A little disappointed.. I dropped my car off to be looked at and serviced over a week ago and haven't heard anything until I decided to call them first. When I did get connected with someone I talked to Nicole who had an attitude when I asked about the engine of my car which was totally uncalled for since like I said before no one has reached out to me about the status of my car. I did speak to the manager I believe his name was Bryan, who was very friendly and apologetic. I'm just disappointed in the communication or lack there of. read more

We are very happy that we chose Certified Collision. From our first phone call until we picked up our car -we had a very positive experience. Customer service was wonderful. We were kept informed with text and phone calls. Nothing negative to say other than it ran a little bit longer because of parts being backordered, which was inevitable. Our car looks gorgeous!! read more

They continue to push back the completion date. It's ridiculous and unacceptable. Firs called and said it would be done on a Friday. Friday comes along, then they say Tuesday. Tuesday comes along, and yup you guessed it, they extend the completion date. read more

Repairs were done faster than expected and still came out with a much better result than I could have ever hoped! Jason was so so helpful and kept me up to date with everything. They worked around my schedule and although this isn't the first car iI can definitely say if I ever need anymore work done I'll be going back. My Infiniti is looking better than ever! read more

Certified Collision Center - Front end collision after repairs - Body Shops Near Me - Lodi, California

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My car was badly damaged when a man hit my car and when I stopped to collect his information he took off like a shot. Certified Collision was one of the business names my insurance recommended. Its clean appearance and professional staff made it an easy choice. The result exceeded my expectations. I was sent updates on Gmail and found my car looking like new when I picked it up. I am very pleased by the service and results of my "new car." read more

Tony very professional and nice helped resolve issues with insurance company highly recommended

Rats ate my engine like it was a block of cheese thanks to these guys they turned a piece of cheese into back to gold now picture me rolling thanks for everything. read more

After nearly a Month of having our vehicle and making no attempt to reach out to us; we received a call from our Rental car company that our Insurance company would no longer pay for our rental car as we had maxed out our policy. They informed us it was going to be nearly 2 weeks until the car would be done, as they found additional damage. When I told them I wouldn't pay for a rental car for 2 weeks they seemed to quickly find the part and will have it done this week! I let them know it was completely unacceptable to not communicate with customers and that they should have called long before so we could not waste our rental car coverage. They had ample time to fix the car! We are now stuck with an additional 150.00 for the rental car fees! We will never do business with them again!! Take your business elsewhere!! read more

I was in a car accident, had my car towed to their business and from the second I walked in the door they were professional, polite, and reassured me everything would be taken care of and done right. Boy did they deliver. Jason the assistant manager kept in touch with me the whole time, giving me updates on the status of my repairs, and their dealings with the insurance company. My car repair was completed timely and the work they did was amazing!!! Thank you to everyone who took such great care of me and my car. You guys rock! read more

These guys have always been great to me. They even had my vehicle completed ahead of the promised time. Austin called a few times throughout the process to fill me in on what was going on. Work turned out beautiful and it looks like a brand new car again! Thank you guys so much! read more

John, Kelly and the rest of the crew here at the Lodi shop are awesome (I found out from a friend that the original J & D shop is in Galt). I will always come back to have any needed body-work done here and I will highly recommend them to others. From the moment I called them to repair $3700 worth of damage to the front bumper/grill, it was smooth sailing. I gave them my claim number, they arranged a rental for me, ordered my parts and set up an appointment. While I was there, I had also inquired about a $750+ pre-existing "ding" in the edge of my driver's side door but it turned out that the insurance didn't cover it so I decided to wait to get that repaired. So, when I picked up the car, John showed me where they had even pounded THAT damage out roughly for me at no charge so that it would look better until I had the money to come back in! No charge! Where do you get that kind of service nowadays? Also, every time I contacted them, the staff made me feel welcome and part of the family. Just the greatest group of folks to work with. Don't take your auto-body work anywhere else! read more

I brought my Honda Fit to J and D through Statefarm, and they did an amazing job. Everyone was kind and helpful. I was too busy to pick up my car, but they kept it locked up for me for almost two weeks. The car was clean, inside and out and the new bumper they put on was flawless. Well done J and D! read more

GREAT TEAM..! John is WONDERFUL..! Nearly $8000 worth of body work, painting inclusive and complicated claims. Although I have not picked my car up to date, J&D has been providing me with SUPERIOR service since the 1st day I walked through its doors. I have no doubt their work will coincide with their customer service--EXCELLENT. I will post an update once I pick it up my SUV. J&D moved forward with my body work and kept me abreast of any changes each step of the way. J&D ensured both my insurance company and I were satisfied. I HIGHLY RECOMMEND J&D AUTO BODY because they go the extra mile(s) to deliver superior customer service. ~~God bless J&D Auto Body~~ read more

I have done business with J & D a few times now and they always treat you like family. Dick (owner) runs a great business and I would recommend them to anyone. read more

This is a review for the NEW Certified Collision Center which was previously J&D Autobody on Cherokee Ln in Lodi, CA. I have recently had the pleasure of doing business with this Certified location. I hit a deer in late March and I was recent to find that Certified was a great choice to get my car fixed. It took about two weeks to get my car back and it looked just about as good as it did brand new! The paint color was matched perfectly and they looked like they cared well for my car the entire length of time it was on their lot. Austin the office manager was awesome. He offered updates whenever possible and answered all our questions and concerns as well as heard and fulfilled all of our requests for the work required. Michelle at the front desk was like a breath of fresh air cheerfully handling the initial insurance phone calls and paperwork. This office even has their own Hertz rental vehicle area. On that crazy rainy day we dropped our car off, we requested the need for full size fast and they offered one quick. I will always recommend Certified Collision Lodi as my choice of autobody shop. Glad to be welcomed into the Certified family! read more

they did a perfect job on my car and text communication was daily until they start pushing my completion day out. Said it should have been done in two days but it was two weeks read more

Amazing customer service and Jason was great with keeping me updated on my car status. Would highly recommend this place! Thank you!!

I brought my 2017 Tundra here in June of last year and not only did it take longer than it was supposed to, but after I got it back, I noticed after 3 weeks when I washed my truck one day that the driver's side where they repainted it, it was now dull and not as shiny as the passenger side. They must have put a temporary polish on it to mask it. I at that time just moved to Galt so instead of going back to this location, I went to the Galt one and Josh did take care of this for me and apologized for the poor workmanship. I also encountered problems at the Galt location as well with my other 2 vehicles. I do not recommend taking anything to any Certified Collision at all. They do poor lack luster quality and they don't stand by it. Next time I'm going to American auto body and waiting because they'll at least do better quality the first time. read more

Nice people but the work is not so good took my Honda CR-V after the door was damaged on the driver side. After a full review where the panels come together I had to take it back to reduce the gaps, the car is new so this is a no no. Also after a month the driver side power window where the door was replaced is not working now I have to fix it myself cause I don't even. Trust these guys enough to take it back tho they should fix it mostly. Like I said nice guys nice people but work sucks As they say in America '" at your own risk." read more

Went in to get an estimate for some bumper damage. Lady at the front desk was super friendly. I considered getting work done here because of some terrible work at other body shops around town. But the guy that gave me my estimate was so rude. When i asked for a print out of the estimate to show my insurance he said well i'm a really busy guy. Basically saying he didn't want to waste 5 minutes to help me. So i said ok bye! Been having some bad customer service lately and i didn't feel like arguing. After reading some reviews here it makes me feel like I dodged a bullet. read more

Straight CROOKS! received an estimate for a bumper rub with paint transfer only ,no body repairs needed. Some lacquer thinner and a buff and they had the nerve to write a $900.00 estimate on a 10 year old car with 150,000 miles. They should be reported to the Bureau of Automotive Repairs. STAY AWAY and find a HONEST body shop. The paint transfer rub was 2 inches by the way not even through the clear coat. They should have wrote and estimate for partial base deduction and full clear coat ,instead they wrote full paint time as if the whole bumper needed painted and fully cleared. Only interested in INFLATED ESTIMATES and gouging for profit! read more

Never take your car here. They will give you an estimate of one price then give your insurance one that's much much higher and then have them total out your vehicle! Not trust worthy... read more

The worst experience I've ever had. Really bad quality work my car was return with orange pill and buff marks. Under no circumstances I was willing to receive my car in those conditions so I spoke to the owner and the owner had to take my car to a third-party to repair something they've couldn't fix themselves. Also I don't know how, but they also broke my a/c unit system my Bluetooth and cruise control. I highly don't recommend this place unless you want to go through some serious problems. read more

We have a 2005 honda pilot that had alot of damage to both body and frame. We had an awesome experience here. The estimater was great and my car came out better than new! Thanks for the great work. read more

If you're looking for a body shop this is the place. The owners down to earth honest and go way above and beyond, second time I've had service here. The best read more

They were very prompt and professional with my service. They made it a very easy and hassle free process. I also received weekly progress updates for my car. They were also very thorough with their inspection of the injuries on my car and the work they delivered to fix them. After I picked up my car I did notice one or two minor issues. I called them right away and they immediately took my car back in and fixed those minor issues that same day. I worked with Jason. He was very thorough and professional. read more

I got into an accident and decided to bring my car here. This was the first accident I had been in and had no clue what I was doing. When I called to set up an appointment they were very professional and made things easy. I showed up to my appointment and from the very beginning Jason was incredible from the estimate to keeping me updated and following through on fixing my car. It only took a couple of days to fix my car and the whole process was very easy. The front desk operator, Michelle was also extremely professional and polite. The people at Certified Collision Center are all around an amazing staff and I trusted them with my vehicle the entire time. In addition to everything previously stated, Jason seriously went above and beyond. He checked out my front two tires, which had nothing to do with where my vehicle got hit. He let me know that they were in terrible condition and to help me out he knocked some money off for me to purchase new tires. He shows concern for his customers, which is a fantastic quality in customer service. I will most definitely be bringing my car back here if anything should ever happen again. If I could give more than 5 stars I would. read more

Just got my car back from here today. They did a great job at replacing my front bumper. They really pay attention to detail, and actually my car came back cleaner than when I brought it in. I'm really happy with the result. They even post pictures updating their progress. Really great work! Thanks to everyone involved in the repairs, as well as their staff inside (they are really friendly)! read more

Would not recommend. Took my vehicle here with minor damage and after many attempts to repair they could not get it correct. I picked it up incomplete, in worse condition then when I dropped it off and took to another body shop. The staff was very unprofessional about making things correct with my repair! read more

Husband was involved in a little bumper accident. Our insurance company approves this business & I can see why. We were able to see on their website the work being done. They taped & covered the truck perfectly. We got the truck back sooner than promised. A nice gentleman explained what was done & even gave us some touch up paint if needed. Ladies in the office, very nice. What started out as a bumper bummer turned out nicely in less than a week. I will recommend them to family & friends. Keep up the great work. read more

I took my truck to them for repairs. After they had given an estimate and I contracted for the repairs, they twice boosted the "estimate" because they "forgot" to include labor to remove the bed to paint the back of the cab. They offered "no interest" to carry the deductible, but after I agreed to that I was told that there was a monthly "fee" charged. Not interest, but a FEE. Still money, and a shady practice to me. When I got a ride to pick up the truck when it was finished, I was told that only a check was acceptable for the deductible. Not ATM. Not a credit card. Only a check. I went home (24 mile round-trip) to get my checkbook and pay the deductible. Nice to be trusted. They also made the insurance company transfer the money directly rather than have me pay them. The work looked OK, but when I went to get fuel the first time after getting it back, the fuel cap retaining strap -- held on with a simple screw -- was not attached. Details make the job guys. You flunked. read more

Do not take your vehicle here!!!!! They are on State Farms Approved list so I chose them to do minor repairs. The work was done but driving home I noticed the tint on the back window was all messed up. I called John and drove it right back over. He looked at it and even though he admitted to washing the inside of the glass, would not help me in any way. After the run around for three days, Dick called me and only told me that he agrees with John. State Farm and I are still working on this. These guys are shady and unprofessional to say the least!!!!!! read more