I had such a wonderful experience! Dr. Robin was incredibly welcoming and professional. He made the…read moreentire visit comfortable and pleasant. Also Gen, who was absolutely amazing! She was genuinely one of the sweetest and kindest people I've encountered. She was so patient and caring and really went above and beyond to make me feel comfortable and taken care of. Her kindness truly made my experience that much better! It's so refreshing to meet people who genuinely care about their patients. I'm so grateful for Dr. Robin and especially Gen for making my visit such a positive experience. Highly recommend this office!

WOW, best dental experience ever. They took great X-rays &…read morephotos, showed me my cavities and explained what needed to be done. I actually felt like I was in good hands here. I wish I found this place sooner. Thanks so much guys!

Thank you "Smile Northrige" for having a warm and professional environment. The staff communicates…read morein detail the process, the payment, making sure you are comfortable asking questions related to any topic dealing with insurance, copay, teeth, gums and/or anything else. I highly recommend this dental office. May your exceptional experience with "Smile Northrige" allows you to come back again and again. Ufuoma A.

Dr. Sam is a great dentist and a nice person. He doesn't overdo anything or charge for…read moreunnecessary work. He and his office staff are very professional, on-time and efficient.

I love Danielle so much. She has helped me so much make my teeth better and I feel so much better…read moreabout myself. She always gives me tips and advice if needed to make my teeth healthier and she's so understanding about concerns. She's the best hygienist I've ever encountered. The receptionists are all so nice as well. They care about us too. They're always so friendly and welcoming when I come in. I never feel nervous. I used to have insurance issues where my cleanings weren't getting covered when my insurance said it should be. So I informed them about that miscommunication and they looked into my record and corrected the error and refunded me for the charges I paid for that my insurance covers. They even gave me a full billing claim paper to show me all the things covered by insurance and not covered by insurance so that I could call and verify with my dental insurance that that was true. Human error happens and insurance transitions can get complicated and mixed up so I appreciate that they took the time to fix my insurance claims and I haven't had issues since.

Don't just look at all the good reviews without looking at the bad reviews. It's horrible to see…read morethe consistency in their treatment and insurance gimmicks. It's even more flabbergasting to see the response from Issac with an unprofessional condescending unapologetic tone. You can hear it through his words. Oh boy this makes my negative experience sound light even tho Issac wasn't involved. Well I guess without dragging on my poor experiences with them. I felt the money drive from the beginning and the press for repeated consultations on my root canal. The price quote I received the first time, change to an even more expensive charge after I had a dispute with the front desk. Nice smiles, pretty faces, but are not trained how assist with efficient solutions and thorough clarity of communication . Addressing concerns of makes them defensive and they either say the wrong thing or don't say anything at all. Lack of customer service skills. When I requested to speak to the owner I was directed to Mario. Seemed nice on the first call explaining my dilemma and he compensated a cleaning I was turned away (to get at first when they only told me when I got their my insurance doesn't cover it after I spoke to them the day before to confirm appointment) for the inconvenience. He acted concerned and said he will make sure any other service ( my root canal) will be discount and make sure I'm happy because "Money didn't matter to their practice". Now that's when I should have ran to the reviews to see if they follow what they say, and believed my gut... cause he was overly nice. Red flag That was then when I erased my attempt to yelp thinking it would be what he said. The jokes on me. Following week I then got my cleaning by the Hygienst that I like they set up another root canal counseling, which even he was confused why I was there. The story wasn't gonna change on what I needed and he really didn't do anything but agree with what was said in my file. I then came back to the front and the quote I got was more than the first one. The same girl I have a dispute with had a dismissive attitude, tried to smile thru it but neglected the point of being there. I asked is this discounted she said yes ( which it wasn't as I have my other statement from prior) and then I left out having to go back in to mention the appointment I needed to make for next appointment. I asked why didn't you finalize appointment and she said cause " you didn't seem you wanted it". That was not true as when she asked me did I want to set it up I said yes we just got into the discussion about the price and Mario. Instead of her referencing back to it to confirm she was dismissive like mentioned earlier. When I left I called Mario to share the in counter that he said he would make sure he would talk to front desk about previously as a follow up and he didn't answer. In that call I left a voice note explain in case he was out of town and he didn't return my message. With in the last 3 months I have phoned and left messages 8 different times and he refuses to address where we left off to correct what he said he prides his will to make sure customers are happy cause he would want that to happen to him and his family. My son and I were inconvenienced and had to make different trips back just for her mishap several times as I minimize the encounters because clearly the other clients have bigger problems than I do. I'm just glad I didn't give them my money. They got what they needed from insurance. Guess I was pushed out of there practice like other customers on here I see where but silently. The way Mario has handled me makes sense why the mask on their office seems nice at first unlit it's not and then they are passive aggressive. I hope this awareness brings clients to know their worth and money should be more valued than this.

About doctor Kevin, I truly believe he's the best in the entire valley .I trust him 100%. I've been…read morehis patient for over 20 years, and I couldn't be happier with the care I've received. He is incredibly honest and genuinely cares about his patients. He never recommends unnecessary treatments just to make money; he focuses on what you actually need. He is an amazing person who provides the kind of care everyone hopes to find. His staff is equally wonderful, always friendly, respectful, and clearly passionate about what they do. Kathy is especially great; she stays on top of everything, reminds you when it's time for a visit, and works with your schedule to make appointments convenient. The hygienists who do the cleanings are very gentle and careful (you barely feel a thing during your visits). I love the entire team and highly recommend Dr. Kevin and his staff. I don't have pictures to share but the offices or rooms are extremely clean. I Recommend doctor Kevin and his staff with my eyes closed. Please check them out, you will not regret it. The only thing I will have to say is negative!!!! ... it is sad they don't open on Fridays.

Alright, here we go. Dr. Gropp is my dentist and has been for several years, with good reason! He…read moreand his staff are awesome. First of all, highly professional, yet extremely friendly. So, here's my most recent encounter with the Doc. About a month ago I came in to see Dr. Gropp with a serious case of "yuck mouth". He immediately went to work. Xray, Root canal, deep cleaning, fillings and polishing. About a month later, no more "yuck mouth. Thank you Dr. Gropp and your entire staff for your expert client care!

This is my regular dentist and I love coming here to get my teeth cleanings. They are very thorough…read moreand I like that they give you headphones to wear during your cleanings. If you're looking for a good dentist, I recommend this place

Unfortunately doesn't take HMO. Strict practice. Not open on weekends. Don't know how their in…read morebusiness.

Very nice and quick service! Lovely people and clean office…read more Wow so great, front desk was amazing and nice

Don't go through what I went through please avoid the headaches and pain. I was told I needed a…read moredeep cleaning, fillings, and a night guard. Even though they are in-network with my insurance, they charged me $660 upfront and 58$ for night guard then billed my insurance about $1,450. After contacting my insurance, I learned my plan covers 80%, so I still don't understand why I was charged so much out of pocket. Since my fillings, I've had severe pain and sensitivity. Nearly a month later, I still can't chew on the left side and now hot foods and cold water hurt the right side where I was able to eat. I sought a second opinion, and another dentist told me I may now need a root canal. My experience has been painful, expensive, and extremely disappointing. This was my first time at this dentist and they make you feel like you are safe and you could trust them. Now I have to pay cash for a root canal cause they maxed out my insurance and won't reimburse me for what I paid them! This dentist is a fraud!!! If you are going through this go to the Dental Board California and submit your complaint.

Dr. Dan is the man :-). He totally took care of me in a crisis. I had a front lower veneer pop off…read moreand he was able to squeeze me in on a Friday when everybody else was leaving town or busy. The staff at smile boutique are super friendly, and the interior is nice and spacious. But the best two things were the price and the quality. I don't know what their other services cost, but I do know what it costs normally to reattach a veneer. In Guadalajara, where I've had it done before a couple of times, I think it ran me in the neighborhood of $150 each trip. But I had to fly there, I had to pay for a hotel room, food, and transportation and everything else. In the past, I have been able to get my original Dentist, to reattach these pop offs for free, but he had told me the last time I went to see him that the future price would be 1250 to reattach one veneer. Dr. Dan did everything in 19 minutes for 200 bucks. You can't beat it!! Thank you, Dr. Dan and all the staff of Smile Boutique who were so pleasant and helpful!!!

I scheduled an appt to discuss gum recession. After the exam I was directed to a bookkeeper to get…read morea list of pricing for the work needed. First thing I was asked was for a $404 consultation fee. I informed her that I had very good dental with coverage that paid in a timely matter. When I showed her the insurance card, she leaned over her computer and said, "Then you do it" in a very nasty tone. She gave me a receipt for the $404 payment with no detail or coding as to what the charges were for (a convenience store has more detail on a receipt). So, of course this will not work for reimbursement. Never experienced such a stressful and frustrating dental visit. Not sure why the bookkeeper was so rude and unhelpful. Will also never set foot in this office or any other Smile Boutiques in the future!

I recently returned to Mid-Valley Dental for comprehensive evaluation and restorative treatment,…read moreand once again, Dr. Terence Lau and his team delivered exceptional care. Over 16 years ago, following a severe accident, Dr. Lau completely restored my mouth with multiple root canals, implants, and precision crowns. When a front crown recently reached the end of its natural 15-year lifecycle alongside other wear, I initially consulted three local dentists in Newport Beach which is closer to home. I was disappointed to find that modern cosmetic practices often lack the qualifications to handle complex surgical work such as root canals, extractions, and implant placements - under one roof. Returning to Dr. Lau made the difference immediately clear: Comprehensive Clinical Expertise: Dr. Lau performs advanced restorative, implant, and endodontic procedures directly. Rather than focusing solely on surface aesthetics, he prioritizes structural bite alignment and oral function alongside cosmetic outcomes. Streamlined Scheduling: Living over an hour and a half away, the clinic optimizes each appointment to maximize treatment efficiency and respect travel time. Transparent Financial Coordination: The billing management team worked closely with me to navigate self-pay options, including their dedicated in-house coverage plan, creating a phased financial roadmap that fit my budget. Dr. Lau's depth of skill, advanced credentials, and patient-first approach set a standard that is rare in modern dentistry. For patients needing complex restorative care, functional reconstruction, or implant surgery, Mid-Valley Dental is unmatched. I highly recommend Dr Lau and Mid Valley Dental for all your Dental needs.

I came here for a second opinion and explained that I had Aetna and had already received dental…read morescans/X-rays from another dental office. I was initially told they could not use another office's scans and needed to take their own. I expressed concern about insurance coverage, but I was told not to worry about it and agreed to the new X-rays based on that information. Later, I was told my insurance only covers them every five years and that I would have to pay out of pocket. Then I was told they actually could accept X-rays from another dental office. I felt pressured into doing something I was not comfortable with and am now being asked to pay for something I was originally told not to worry about. I also witnessed staff speaking negatively about each other, and when one employee asked another for assistance, the response was, "I'm off the clock, I'm leaving." Overall, the environment felt unprofessional and uncomfortable. Based on my personal experience, I would not return to this dental office. I also continue to receive text messages from this office asking me to schedule an annual check-in. I replied "STOP" requesting that the messages stop, but I have continued receiving them. This has added to my frustration with the office and my overall experience.

After more than 10 years of not stepping foot into the dentist because of my phobia of dentists I'm…read moreglad that I found one with nice and gentle staff. From the receptionist, to the dental hygienist to the Drs, everyone is so nice and professional. They listen to my concerns especially when I say that I'm terrified of any dental procedure. They are gentle and make me feel comfortable. Cannot forget office manager Melissa also is very professional and always is available when you have any dental issues to make your appointments. Usually after I visit a dentist I don't go back until I have pain. I've been going back and keeping up with the cleanings after my deep clean for the first time in my life. Don't be afraid. Make the appointment.

I had such a great experience at CA Dental. Dr. Lee is incredibly kind, gentle, and knowledgeable…read more He explains everything so clearly and has the softest touch, which really makes a difference if you're someone who gets anxious at the dentist. Melissa, the office manager, is wonderful. She's very informative when it comes to pricing, insurance benefits, and coverage, and she makes the whole process feel seamless and stress-free. The front desk staff is also friendly, welcoming, and always helpful from the moment you walk in. The dental hygienist who did my cleaning today was extremely thorough yet so gentle and careful. It was genuinely a pleasant experience, which isn't something you hear often about dental visits. This was my second visit, and I've already referred my husband because they truly make going to the dentist feel calm and stress-free. Highly recommend this office!

Best dentist I've ever been too. I have been to some bad dentists so I'm always skeptical but the…read morecare I received here was amazing. The receptionist always has a smile on her face and remembers who you are.

Super amazing service! So kind and helpful! I literally recommend this place to everyone i know!!read more