Customer service is bad. Items not ready when they are supposed to be. Lady running the place is at…read moreminimum forgetful. Waited weeks for pieces to be cleaned up and fired. No photo to share cause I'm still waiting

I have an antique ceramic lamp that was hand painted by my godmother that the base was broken by my…read moredogs. I took it in to Chess Ceramic & Supply hoping against hope that something could be done to fix it. The way it was broken, it was useless. I just didn't want to let go of this family heirloom. The lamp is back! They were able to build a new base, match the original paint and make the lamp look like it was never damaged. I cannot express my gratitude for saving this lamp. The staff were so caring and kind. The price was reasonable. I could not be happier. For any ceramic item that needs to be fixed, go to Chess Ceramic and Supply. Lovely people.

I had the most amazing time here. Alexis was great in helping me through my whole complicated…read moreprocess of what I was trying to do. The staff were all kind, helpful, and patient to everyone in the store that day. And it was BUSY!! These girls rocked it. Thanks guys!

I brought in my 10 month old nephew to paint his hand on a plate to surprise his parents and, all…read morealone... He is on constantly the move and being by myself I needed a little extra help haha. The lady who was working was beyond wonderful and helped me get the perfect print. I could not have completed this project without her help! Such a wonderful experience and I plan to make this a tradition with him as something special we can do together!

I went in, (braving the road construction on Argonne.) to find a unique birthday gift for my…read moreboyfriend. I described what I was after to Charlotte and she gave me some suggestions but said she'd look around for ideas also. She found the most perfect object ever, and it fit my idea exactly! I was so thrilled at what she had found, and my boyfriend loved it. This is one of my favorite stores on earth and it's worth working your way around the construction to visit ! Thank you Charlotte!

I was gifted a ring for Christmas from this shop and unfortunately the gem slipped out HOWEVER I…read morefound it and the owner was able to fix it so it's even better than before and so quickly, I've been back multiple times now and even purchased another ring while picking up my other one! So happy to find another rock shop in the area with good prices and great customer service.

Great family owned business. Had a training session for my "never out of the box" brother Serger,…read morewith Ed#4. He really knows his craft. Everyone at the facility is equally helpful. And a special shout out for all the dachshunds. So many, with all their quirky personality traits. Just really enjoyed going in there.

Avoid, avoid, avoid! This previous week, I walked into a business I've never patronized before,…read morehoping to find a new place that can handle some of my assortment of wild, wooly, and downright odd sewing machines. What I found was a dark shadow of the past slipped in with cute signs and family photos that told me I was not welcome there. They did not want my custom. At all. What set me off to the point that I felt the need to make an account here and warn everyone who's willing to read my review about the proprietors of Viking Sewing Center? That would be the prominently displayed photos of an SS officer, decked out in his death's head and double lightning bolts, complete with the red armband. Anyone with eyes and a soul sees that photo, knows it's wrong, and the smart ones turn around and walk away. I'm drawing a blank as to how this shop stays in business. It doesn't matter if they do good work. They might have the best prices and customer service in the known universe, but that can never take the place of a first impression that insinuates that the world would be better without me and others like me in it. This isn't a trivial gripe and shouldn't be overlooked because there is nothing funny about Nazis. As a mixed-race person, I find things like this about as trivial as an aortic rupture.

Friendly staff and some cute quilts on display for different fabric lines. Not a ton of options,…read moreespecially in the FQ selection, but a cute shop.

Nice fabric and supplies but the service was horrible. I picked out my fabrics and the person at…read morethe counter started cutting them for me. A few minutes later a woman walked up to the counter and said she needed to pick up her BoM. Two of them. For two months. And her friend's packets. And she wanted to pay separately. The worker stopped cutting fabric and helped her for 10+ minutes. Won't be going back.

Whenever I am looking for that special fabric or a unique gift, I like to drop by Regal Fabrics. I…read morelove their batiks and just purchased the latest Quilt Shop Navigator from them, just in time for a quilt hop road trip! Friendly, personal advice for my quilting projects makes Regal Fabrics one of my favorite quilt shops. Thank you, Irene.

I really don't like to give poor reviews. But I need to do that today. The Stitchery on Regal is…read morethe minimized shop formerly operating as Regal Fabrics and Gifts. I was interested in the long arm quilting service. I looked into the shop first before bringing 3 quilt tops in. The shop is filled with many many custom quilted and embroidered quilts which are lovely. However, they were not quilted by the owner of this shop on her machine. Pretty display, but misleading. I should have paid attention to that detail. When I received my 3 quilts, I was pretty devastated by one of them and very disappointed in the other two. The one had quilting that overlapped and also butted up against the previous row. The backing had a rather large area that was very buckled. I had to hand stitch those down. The large buckles were 9" and 10" long respectively. Plus 4 other areas with 4-5" buckles. A substantial mess and undertaking to try to make this quilt usable. Another quilt had cuddle backing that another master quilter said had been stretched slightly during quilting which resulted in a puffy top. (Once the quilt is removed from the bars, the backing goes back [i.e. shrinks] to its original size which causes the top to puff between the quilting stitches.) The owner tried to say it was my fault because my seams weren't straight and the top wasn't flat. Both untrue as I am a longtime quilter and a confessed perfectionist and I have NEVER had this issue with a quilt in over 20 years. All the quilts had the excess fabric & batting trimmed. Unfortunately she trimmed into the quilt top. Not a lot, but changed the edge enough on a borderless quilt that points were buried in the binding. Big no no for me. I'm giving her 2 stars instead of 1 star because she did refund me the amount I paid for the actual stitching only on all 3 quilts. A more conscientious owner would have refunded the entire amount paid. All fellow quilters know the amount of money, time, love, perfection, and sometimes agony that goes into every precious quilt top. Machine quilters are not all equal! There are lovely machine quilters out there that devote their time and expertise to give you a final product worthy of all the effort you poured into the top. Heartbeat Quilting is one. Just sayin' !!

AWESOME customer service. Buddy and staff are exactly what you would expect in staffing a high-end…read morefine art gallery. Friendly, meticulous, and a phenomenal collection of art in all price ranges. If you have a piece shipped I promise you that no other gallery ships with pride, protection and attention to detail like Buddy and his staff! Amazing experience.

I recently purchased a bedroom set from the Tin Roof. There was manufacture defect that I found…read moreafter delivery. I can't say enough about the great customer service I have received. Tami has gone above and beyond, she is a true asset to the company. I have to send a big thank you to her for all her continued efforts. So many companies say they strive for great customer service however the Tin Roof really follows through. Thank you, I will send everyone I know looking for furniture to you . Jesse Trindle

Jennifer Gerstner interior designer…read more We were very fortunate to have Jennifer help us with specific requirements and deadlines for the purchase of a central piece of furniture. Jennifer was able to move mountains to speed up our deliver to Coeur DAlene as we would had a narrow delivery window. Her expertise and professionalism was deeply appreciated and all future purchases will be through Jennifer.