We were lucky, they were rained out of their scheduled job and were able to install our ceiling…read morelight today! The fixture pack (made in China, of course) lacked some bolts that were necessary but the guys had what was needed on their truck. They also replaced a bulb in a high ceiling light which we old people couldn't reach even with our ladder. They were great and the price was reasonable. We have used them before and will use them again,

I was scheduled for an afternoon appointment. The techs showed up first- thing in the morning and…read moregot me out of bed. Leaving and returning didn't appear to be an option. They isolated the problem to a faulty toggle switch with built-in dimmer slider. They didn't have an exact replacement. By fiddling wires in the wall and setting the dimmer to a certain spot they got the assembly to not continue shorting. When they left, I was missing a wall plate screw in a highly visible area. I later discovered that 1/4 of the house (different area) had no power, including the security system, as they hadn't reseated a breaker they had shut off during troubleshooting. Weeks later the furnace guy found the attic light had been left on the whole time. The Cotton bill for that minor service (with no repair) was more than my monthly pension payment. I will never call Cotton again.

I needed an outlet and a switch replaced, and TrueServe was able to come out in a timely manner…read more Ray was friendly and professional, and he replaced both in short order. I felt that the pricing was fair for the expertise. I also had questions about other electrical concerns, which he was able to explain. I will be calling them back when I am ready to tackle the other projects.

Well experienced guys who spent the time and effort to troubleshoot and solve all of my electrical…read moreissues.

Jim and his co-worker had good communication throughout the process and completed the job as…read morepromised (90 minutes) without any issues on 11/22/2023. I will definitely hire them again. Thank you.

I had some simple issues that needed to be fixed around my house. The parts alone were less than…read more$100 but I was OVERCHARGED for service at $125 per hour at 3 hours that I know they DID NOT spend at my home. Also, I called them to look at another home I have and they will NOT just come and do a free quote. They will do a service visit so they can charge you at least $125 per hour. NEVER, NEVER used them..........this is how they stay in business. Overcharging for service fees!! What a rip off!!!!

Very good Arrived in time found a way to save me money…read more Issues resolved. They were great. I

I thought I needed some wiring done to correct some voltage problems I was having. I called, and…read moreNestor came out to give me a quote. He found the problem quickly, and let me know that If I called Oncor they would fix it for free! I called, and they had a guy here in 30 minutes. All fixed, all free, because Nestor has a good eye, and a good heart. I know who I'll call next time I need something.

We had an outstanding experience with Johnny Fortiz who came to fix our AC. He knew exactly what…read morethe problem was right away, and his professionalism was truly impressive. He worked quickly, explained everything clearly, and got the system running perfectly. I couldn't be more pleased!" Jim Hogan

The technicians receive a commission for their work so they say you need parts replaced which is…read moreuntrue. The more the job costs the more money the technician makes. This pay structure only started when the original owners/management were bought out by a corporate entity about 18 months ago and they chose profits over customer service. Beware!!!!

This review is long overdue. Dan Bowyer rewired my entire kitchen when I remodeled in 2023. He…read moreinstalled all of the recessed lights, chandeliers and power for the relocated refrigerator, oven and range. Since then, I have worked with Dan to replace all of our outlets with updated designs. Install new outlets in our garage, run power to our patio to string lights there. He also installed a generator connection at our main distribution panel and a whole home surge protector. We currently use Dan for all of our electrical work he is professional, prompt, thorough, thoughtful, clean, friendly, fairly priced and exceptionally easy to work with. He is highly knowledgeable and honest. I will only work with other electricians if Dan is unavailable, (who am I kidding, I would wait for him to be available). He is highly recommended.

Dan was incredibly helpful and knowledgeable. Thank you so much for your help installing my ceiling…read morefan!

Came out on Fathers Day when we needed a circuit breaker replaced on our panel. Very thorough and…read morefriendly

I hired this company on June 15, 2026 to work on the electrical in my home. I paid $14,000 for the…read morejob. The team came out and worked from June 15th to June 20th. They have not returned; and stopped answering phone calls and messages. I've contacted the main number and it has been changed. Different parts of my home still doesn't have electricity.

First, this company is no longer owned/operated by the Coomes family. Apparently the Coomes sold…read morethe company some time ago. We had them install a new a/c system in 2011 which failed constantly immediately upon installation. They came out over and over and couldn't figure out what was wrong. One night a couple of weeks after install, the electrical panel in the furnace closet for the system caught on fire. Had we not been home, our house would have burned down. They came out the next day and found that their installers (not the guy that came out to quote the system) did not wire the system properly. Once that was finally done properly, the system performed okay but has always put out very high humidity. They came every year to service this Carrier unit for the entirety of its 10 yr warranty. At that time, we switched to our neighbor's HVAC company to perform its annual maintenance for the next 3 years. We also change the Honeywell advanced filters every 3 months, instead of the recommended 6 months, to keep the system clean. Saturday of Memorial Day weekend we heard a thumping noise in the furnace closet and turned OFF the thermostat immediately and called our neighbor's HVAC company to come look at it, but their techs were taking off the entire weekend until Tuesday, so we called Coomes - they had installed it, after all, so thought maybe they could repair it more quickly. A tech came out and spent about 15-20 minutes (most of that at the compressor unit outside, even though we told him and the person who answered the phone, that the problem was with the fan blower assembly in the furnace closet inside the house) and took a few photos of the coils and one pic of the fan motor and declared that both the compressor and fan blower motor needed to be replaced, and that cost would be almost $5,000.00 for the compressor, and almost $4,000.00 for the fan blower assy IF they could even find either one of them, and this would take at least one week IF the parts could be found, so what he recommended was that we just purchase an entire new system for between $22k - $29k. He had spent less than 20 minutes on the premises and was quoting an entire new system and going on about the financing and saving sales tax, etc. and that made us VERY uncomfortable. For this, we were charged an $89.00 service call. We told him we were going to get a 2nd opinion. He also left the thermostat turned ON, which would have put a great deal of stress on the compressor had we not noticed it and turned it back OFF. We waited until our neighbor's HVAC company was back in town and after spending over an hour going over the inside and outside and testing every component in the system, he found nothing wrong with the compressor at all and the only problem found in the entire system was that the fan blower motor had died (which we already knew). The price to replace the fan blower motor, including labor, came out to $895.00 AND the part was IN STOCK LOCALLY. We did call the new owner of Coomes HVAC, (that used to be in Duncanville, but now it says Midlothian), and they agreed to destroy the $89.00 check we wrote for the "service call" after this situation was explained. The person who answered the phone when we called for an emergency repair was told why we were calling - we were looking for an emergency repair. We believe we were being scammed - or it's possible these new owners are not interested in repairing an existing system, only in selling new ones, so they overprice a repair. Whatever the case is, based on our situation - we suggest you research the current owners of any business, and get first-hand referrals or references plus a 2nd and even 3rd opinion on anything quoted.

They would not give an estimation at all unless I talked a sales rep . I just needed a quote on…read morecost to see if it was doable .