Mediacom leaves so much to be desired. For such a small town it takes 7-10 days (sometimes longer)…read moreto schedule service or attempt to repair. Key word, ATTEMPT. There is no reliability at all. I pay over $130 a month for just internet that I only have use of half the time. When you call to schedule service, there is no telling with whom you may speak, instead of attempting to resolve any and all issues that you have it turns into a sales pitch trying to sell you more. Why in the world would anyone be interested in purchasing anything else from a company that can't deliver what you are currently paying for. Value for your money? I would recommend going to Sam's Club or Costco and purchasing an industrial size case of Vaseline beforehand, because this company will stick it to you. The only thing Mediacom has consistently proven to have is lousy customer service, long waits for any service call or repair, intermittent service. When you mention to customer service that they need to credit or reimburse you for the service you paid for but didn't receive, no attempt is ever made to credit your account or reimburse you. On a scale of one to ten, I'd give them a -2, yes a minus two.

Service is always going down it is very unreliable so from my printers quit working too much…read moreup-and-down my alarm system that I pay money for is always down because I don't have Wi-Fi service half the time and they just keep fixing it and fixing it and it's not fixed. I am so fed up with this company if you want good service its not here.

This company is a game changer in my community for broadband internet. Easy to get installed and…read moresuper easy to use! Since day one they have been great with customer service and attentive to my needs. That alone is a rarity in the internet service industry! The value we get is perfect for my house of 6. We have 3 streaming TVs, 3 gamers and music streaming all at once. The service works perfectly even when all of the above is happening at the same time with no lagging or video buffering! That alone is worth it! If you want to change the game check your address and see if they are available in your neighborhood. Installation is fast and easy. You won't be disappointed!

I work from home and need rock-solid internet. I tried Mediacom and AT&T, but constantly had…read moreoutages. Ripple is an absolutely amazing small local business and the best internet in the area!

Candra was so helpful to me today so sweet and funny I am silly but she understood my crazy morning…read moreshe is amazing you are blessed to have her on board thank you Candra your the best everyone always so kind and very helpful Candra have a blessed week love keep up the best customer service

The poor quality will not allow you to receive the value you pay for. Service goes out almost daily…read moreand I was told to call every time this happens; I shouldn't have to.

How many people are getting ripped off by Spectrum? I WAS!!! We told them in February to cancel the…read moretelevision and just leave the internet. They sent me a bill for March, and denied that the service was cancelled, and if I don't pay the new bill I will be canceled .............LIARS & THIEVES

We have spectrum for about 2 yrs. Home Internet and cell phones. My phone has been really slow and…read morerandomly turning off as well as not connecting to our Wi-Fi. I went into the store in Enterprise with intentions of buying a new phone. I stood in line and the woman behind the counter just looked at me. Did say "hi" or " how can I help you?" I walked up and she asked for my ID. That's it. I told her about my issues with the phone and asked what she recommended. Nothing. She didn't show my any other phones or ask any questions. I went in there looking to spend money. She did nothing. I just asked her to end my service with them. Cell service and home Internet. This is a repeating problem here at Spectrum, terrible customer service.

Came here the other day to return my cable box and was blown away…read more First, this store must have had an upgrade recently because the inside is very pretty and modern. Second, I have never encountered friendlier people at a cable/internet store. The manager opened the door for me, greeted me nicely, and checked me in. The girl, Cassandra, who helped me was very kind as well. Even though I came here to end my service, I was happy with the Internet and cable I had through Charter overall.

My internet connection is out again. Started at 9:55 pm. This is the FIFTH consecutive day that I…read morehave lost internet connection for a significant period. Spectrum spends more resources trying to get new customers than it does investing in maintaining current customers. Obviously, existing customers are not a priority for Spectrum. I've been with the company for nearly three consecutive decades.

Slow as it gets charge you for problems no customer service at all blame you for everything can't…read moreeat lunch and watch tv because it doesn't load in time

Do not get this phone service! It only works for a short time until they have to repair again. Then…read morethe charge you on top of it for repairing their screw up!