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    CenturyLink Store

    4.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    10 years ago

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    First Quality Plumbing

    First Quality Plumbing

    (11 reviews)

    Wanted to know how much to flush tank, replace elements, and an anode rod. Tank is 40 gal. They…read moresaid,"Why do you want to replace anode, they never need replacing. This is the reason! Don't trust what they say.

    I had my house built back in mid-2018 (under 3 years from when I am writing this now) and all my…read moreplumbing was completed by this group. THANKFULLY the first year was under warranty because a whole pipe burst internally in one of my walls that required some serious repairs. On top of that, my sinks were not flowing or draining properly, toilets needed to be re-laid, and my shower rain head started leaking into my ceiling, which they had to all come fix. But what really lead me to this review was my garage disposal which was the straw that broke the camels back. Part of their mistake was leaving their magnet/sticker on it as a clever marking ploy/reminder but they will now be remembered for all the wrong reasons. I have all my cleaning supplies and junky towels under my sink so didn't even notice it was slowly dripping, likely for years on the back of the unit. As soon as I caught it I immediately called the number listed on a Sunday. The lady told me if it wasn't an emergency that day, they would call me back the next day. Days go by. Nothing. That Friday I called back again and expressed my concerns and a new guy told me I needed to contact the Orlando office as the number on the disposal was their generic line. I called and left two message, yet no call back. At that point I just had to go to their competitor because I couldn't wait. Once they arrived they pointed out the disposal only had 1(of 3!!!) screws installed and was barely holding it against the sink so that was the reason it was dripping and by this point, the water already corroded the entire top that was slightly hanging lower so I even had to replace the disposal. Having to replace this under 3 years is embarrassing. I'm no expert but this has to be one of the more easier looking plumbing jobs and they couldn't even get it right. I would never use or recommend this company and they should think about renaming themselves Last Quality Plumbing.

    CenturyLink Store - utilities - Updated May 2026

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