The store was quiet and the employees were ready to help as soon as I walked in. I got in and out…read morevery quickly and efficiently. The parking lot is weird but it doesn't affect the store.

you name it don't check records well poor customer service iwill say they waited on me quicklyread more

As an out of town family member, I needed someone to take care of my elderly mother who was…read moredischarged from the ER after a fall and was returning home to live alone. Prior to her fall she was completely independent. I needed to find someone that could assist her in her home with everyday activities as she was unable to do very much for herself while recovering from the fall. In Home Health Care was ordered by the physician but did not cover the Activities of Daily Living (ADLs) which are routine activities people do every day without assistance. There are six basic ADLs: eating, bathing, getting dressed, toileting, transferring, and continence. I was referred to BrightStar Care by a Social Services Case worker in the hospital. I reached out to BrightStar Care (Greater Volusia County Area of FL) to speak to someone and the Director of Operations, Masha, answered the phone and answered ALL of my questions, which were comprehensive, as I had need and experience in the past for other loved ones with these types of services. Masha arranged for her Director of Nursing, Noah, and Scheduler, Terah, to come to my mother's home and the four of us sat down together and discussed specifically what BrightStar Care could do for my mother and what our expectations of BrightStar Care were. My main concern was that I wanted to be sure that any caregivers assigned to assist my mother were not only competent but trustworthy! Masha does this type of in- home interview with her team members to determine the needs of the client as well as assess the client's physical and cognitive needs in order for Masha to best assist her, with feedback from Noah and Terah, to pair up what BrightStar Care hopes to be a good match up for both caregiver and client! Noah even went to the trouble to purchase, hand deliver and install on his own time, a hand-held shower attachment which he assured me would greatly benefit not only the assigned caregiver but my mother as well when she returned to independence! The next day, my mother was first introduced to Wendy and thoroughly enjoyed her! Because Wendy had a prior vacation planned that was to take place during the period of time my mother needed assistance, Masha assigned Katie to cover for Wendy while she was away. Katie came out on day two to assist my mom. Fortunately, I was present when Katie came to meet my mother and assist her with the plan of care that was implemented and reviewed by my mother, myself and Noah. Katie immediately began to take care of my mom like she was her own mother! What a lovely, caring spirit she displayed. I familiarized Katie with what needed to be done while my mother went to bed as she had been to her PCP that morning and was still in considerable pain. My mother's PCP ordered some x-rays for my mother and while I was with Katie and my mom, the PCP office called me later that morning and informed me that my mother needed to be taken directly to the ER again as the x-ray had revealed a life-threatening condition that required immediate intervention. I informed Katie that I was sorry and that I had to take my mom immediately to the ER. Katie, without hesitation, began to help me get my mother out of bed and into a wheelchair for transport. Katie continued to reassure my mother that everything was going to be okay! Katie ensured that should it become necessary, we collected adequate items for a possible overnight stay, for my mom. I felt so comfortable having just met Katie and seeing her caring nature and straight forward and considerate spirit, I asked Katie to remain in my mother's home and continue to do the cleaning, laundry and grocery storage we had previously discussed that needed to be done. Katie had already begun preparing a meal for my mother and stopped and cleaned up and bagged up in the freezer the remainder of the food products that needed storage. I told Katie to lock the door on her way out. Katie gave me her cell phone and asked me to keep her updated as to my mother's outcome. She was genuinely concerned for my mom. What a wonderful care giving spirit! My mother was admitted to the hospital and I no longer required the services of BrightStar Care as my mother was scheduled to discharge to a skilled nursing facility upon discharge for rehabilitation. I returned home to a cleaned up home! Even payment of the bill was simple. My mother had authorized any charges be applied to her credit card so even payment for services was effortless! I would HIGHLY recommend this company for care for a loved one should they need ADL assistance on an hourly, daily, weekly basis or even 24/7 care. They are very reasonably priced and provided superior care and services in the short time I interacted with both the team leaders and their caregivers! Thank you BrightStar Care!

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care.

I have had AT&T fiber a bit over a month. The installation was a pain with a no show before they…read morefinally came. It has been down 3 times in the last 30 days for more than 12 hours each time. They are saying they can't fix me for another 36 hours this time. I was told the cost would be $47 and change but the first bill is over $75. When I call them it takes hours to only be told they are doing everything they can and they don't have enough technicians...

Came knocking door to door, spent 15 minutes not taking no for an answer, then actually sold my…read morehusband on their "great new service" but we can only have the best thing they offer if we also switch our phone service. Now we have terrible internet throughout 3 rooms no where near what they said we'd get, its constantly out and being worked on. And my phone service have never ever been worse, literally dont even get phone calls at home anymore. Absolute trash internet and even worse phone service. Now we're contracted and cant even leave the company for like 2 years or they charge us EVEN more for the cancelation. Don't fall for their crap. Trash internet, trash phone service, trash company. 100% do NOT recommend. ​

They're always shortstaffed. You always have to wait a super long time to be helped. The lady that…read morehelped us was not super friendly, but she was a little aggressive while handling the situation. I suggest this find another location if you go in and there's only one person and there's a line cause you'll be waiting for two hours. They don't greet people when they come in or acknowledge you're there and when it's your turn, you get a little bit of attitude. We enjoyed the T-Mobile service. It is more affordable than the other services that we've had the customer service on site isn't always that great. I always try to handle everything self service but sometimes you just have to have a person to help out.

We were charged $439 for a Bluetooth speaker in which Zues (the name he called himself) assured us…read moreit was a free promotion. They also charged us for 4 liquid glass screen protectors for $200. This was not discussed with us at all. I later looked at that product and saw there was a warranty with them and would have replaced $250 for a lost or broken phone. Our phones were not even on the list. I have called corporate, talked to the manager and nothing, no help, just looked at us like we were old dumb people. After losing a phone we had to go back to them due to a 2 year contract. Luckily this time we were aware of the type of people they are and after negotiating got what we came for. All in all we were ripped off for approximately $650. BEWARE!

I must admit that I rarely ever write reviews unless it was a really bad experience but I'm trying…read moreto give credit whenever credit is due. From the moment their soft-spoken admin answered the phone to the moment their technician left my house with a great TV picture, I couldn't be happier. At first I was hesitant to deal with a small company and not through Directv directly but I'm so glad I did. I have heard horror stories from a neighbor about not dealing with someone local that you build relationship with. SelectChoiceTV staff bend backwards for me to get me the best offer and to fit me in their schedule. I'll definitely refer other people to them; they so deserve it!