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    Safe Ship

    3.7 (16 reviews)
    Closed 9:00 am - 2:00 pm

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    Services - Safe Ship

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    Recommended Reviews - Safe Ship

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    7 months ago

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    1 year ago

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    4 years ago

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    2 years ago

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    3 years ago

    Great service great location prompt & professional service Highly recommend, especially if you're in a jam!

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    2 years ago

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    3 years ago

    The staff is helpful and friendly. I recommend them to anyone needing packing and shipping services.

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    5 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    Review Highlights - Safe Ship

    Their customer service, especially from Barbara is excellent!

    Mentioned in 3 reviews

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    Colonial Van Lines

    Colonial Van Lines

    1.2
    (51 reviews)

    It all started on November 5th when we had a scheduled pickup from Colonial Van Lines between 8:00…read moreAM and 10:00 AM. By noon, when the movers hadn't arrived, we called customer service. The representative didn't have any information and promised to call us back, but after an hour with no response, we called again. This time, we were told the movers would arrive between 4:00 PM and 8:00 PM. At 8:00 PM, there was still no show, so we called again and were informed that the drivers were running late. By 8:30 PM, we reached out again, but the representative couldn't provide any updates since it was after hours. They promised to call back, but no one did. Finally, after 9:00 PM, someone arrived to pick up our belongings. Who starts moving at that hour? This caused noise violations and disrupted our neighbors. It wasn't until well after midnight that our belongings were loaded onto the truck for transport to Florida from Rhode Island. My husband and I were mentally and physically exhausted, and we had to book a hotel in Rhode Island, delaying our plans and causing me to miss an important in-person interview. The driver informed us that our belongings would be delivered by November 8th. However, that day came and went with no communication from the company. Despite multiple calls, we received no answers--just assurances that dispatch would call us back. No one ever did. Eventually, we learned our delivery would be delayed until Tuesday, November 11th, with a promise of a call to confirm the time. Wednesday arrived with no call. When we followed up on November 11th around 4 PM, we were told our delivery was now scheduled for Saturday, November 15th. I expressed my frustration over the continuous runaround and lack of communication, but the customer service representative hung up on me. This happened multiple times, leaving us feeling manipulated and deceived. Now, on Monday, November 17th, we received an invoice that differed from the one sent last week, adding to our frustrations. I requested to speak with a corporate manager, but was told they were too busy. This entire experience has been incredibly frustrating, and I feel this company lacks integrity and accountability.

    Long story short ... a 4hr job took 12.5 hrs, additional charges incurred, and military discount…read morenot honored! So dissatisfied!!!! A $12,000 job is up to $14,000 right now. I'm not the right person to ask how many boxes will it take to pack the house. After serving 24yrs in the USAF, I never had to know how many boxes does it take to pack my house. Colonial rep kept asking me how many boxes was needed, I kept saying I don't know. The rep threw out a number and I agreed. On packout day...after packers packed 1/2 the house, the packers told me the number of boxes was way off. At this point, since they've already packed and loaded a few items onto the truck, I had no choice but to move forward. After all was done, I completed a survey reflecting my concerns. One of the managers, Paul, called/spoke to me to validate my concerns/comments. He acknowledged my dissatisfaction. I asked about a military discount...they denied it. You'd think after how dissatisfied I was with the whole process, they would've honored my military discount. That said, this leads me to believe, Colonial is all about the money and not customer satisfaction!

    Safe Ship - shipping_centers - Updated June 2026

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