Superior Satellite Services is the best choice, I've made! The extra level of customer service,…read moreknowledgeable staff and great products! We are happy

Anthony was awesome, he knows just as much about satellite as he does about Cable, if you really…read morewant to know your best options, they can tell you in detail what they are.

I have been fighting with this company for over a month. We have never had any issues with our…read moreinternet until about a month ago. They have sent 3 technicians to my house which was no help at all. Then I called and the lady adjusted something on her end and our internet was running high speed for about 2 days. I'm done with this company apparently no one knows what they are talking about. So tomorrow I will call and speak with a manager and if they do not get my internet fixed I will be going somewhere else.

Super fast Internet. Good price. I love streaming movies with Netflix and I never have buffering…read moreissues now that I have CableLynx. It's amazing.

I will update this later but synopsis first (See DirecTV review):…read more 1-Unhappy 2-Dumped DirecTV 3-Got Dish 4-Happy

i would give Suddenlink (now Optimum) in Cabot, Arkansas ZERO Stars, but that's not an option. We…read moreexperience more outages than i can count.

Horrible cable and Internet company should be shut down some scammers got a hold of me and a few…read moreothers accounts and be making fake payments that all been returned the scammers took money out my account I had to report and close my account Optimum knows about it and still letting people make fake payments I provided them with everything still letting someone use fake information they're not secure please find another service Don't use them try Connect to first

Have been with suddenlink for a while. Was calling to get support and was intentionally played with…read moreon the phone. Lady would not forward my call to tech support without me first giving the 4 digit code on the bill or even answering a fictitious question that neither I nor my wife could answer..when we asked for a supervisor, she repeated the same crap. I finally got so mad, I hung up. What you have to know (Suddenlink), you are not the only service out there. And if you allow foolish individuals like that to tarnish you as a company just so this girl can get a giggle out of it..then I guarantee you will lose us as a customer. Feel free to respond to sallymustang888 @ Gmail.com

I rarely resort to foul language online but the only appropriate way to describe both the service…read moreand the attitude is sh***y. Picture freezes, sometimes will un-freeze with a reboot of the box, sometimes not. Constant pixelation, loses sound track. Customer service personnel could not give a hoot in hell. I was lied to about cost of installation, lied to about a money back guarantee. These people need to realize that when you do someone right they might tell a few folks, if you screw them they will tell everyone they see. Would honestly rather do without TV than pay another dime to these swine.

Your typical cable company. Fidelity was the only internet in the area since we lived in Beebe,…read morethere was DSL but it was too slow. Fidelity was mostly unstable when we were a customer. It would go a few times a week. Their modem would take 5 minutes to reboot. They would have issues multiple times a month. They kept going up in cost, it got to $108. We finally had Rightfiber move in, they installed fiber and it was 20+ cheaper per month that includes taxes and everything. So, 330~ a year is saved after switching and it's more stable with faster upload. We thought giving Fidelity, a chance, they would improve their services and prices after competition came in, to keep existing customers. It was a mistake to assume this. So moved to Rightfiber a few months ago. I told Fidelity I am canceling our service. They kept billing, missed it for two days, and they billed for the entire month. They also wanted their terrible modem, which takes forever to boot to be driven to them. They wanted a person to drive about 30 minutes to an hour over to one of their locations. Wasting fuel and milage. At first, they didn't even want it to be mailed in. They said they'd call, randomly expecting somebody to be at home at that specific time they call, for tech to pick it up. No tech ever called. The billing department over there said they would prorate one month where we were late by 2 days, and the next month after, refund that one as well. Called a few times. It has been difficult dealing with them by canceling the service. I then got another email saying they were going to try and hit the card for January despite not having used the service since November or so. Now, they're letting us mail it in which may cost over $20. It is ridiculous all of this to cancel. Be cautious if you are going with them. First, use a credit card instead of a debit card, and I would recommend you consider avoiding using a rented modem. Even get a used one online, so if you ever do cancel. You don't have this issue. They might not have a contract to keep you locked in, but they make it a bit difficult to opt out.

Don't expect the technician to call you before your appointment. You are expected to wait around…read morefor 2 hours not knowing when they will come and waste your time. Watch out if you work remote because they will tell you to miss work rather than fix their communication mistake and get you setup with internet.