Update: they have now delivered an additional 3 bottles in 2 separate deliveries since the…read moreconfirmation of the closure of our account. I spent 30 minutes on the phone confirming that our account was closed last week. Any additional charges made to our credit card will be marked as fraudulent.

They were fine at first as I was getting fluoridated water which J could not get elsewhere. When…read morethey stopped supplying that I found I could get the same at Walmart for half the cost. They have no online cancellation which is crazy. Had to call to cancel and they hung up so that they could continue to deliver. If you forget to put your bottles out they just give you more and they stack up. Then try to put 5 out and they give you 5 more and charge you extra. I finally had to dispute my credit card to get them to stop and that worked. I reported this also to the FTC for making it difficult to cancel.

Excellent Service. Our new driver Haithan was very courteous and very helpful. We were having some…read moreaccount issues and he helped us get them squared away with the office right away. We would highly recommend.

Justin has been a great water delivery guy! He is always friendly and has been Really great even…read morethough our elevator isn't working :( Sorry Justin!

Great water, service, and value! I requested visibility to their water analytics, which they were…read morehappy to provide. Also, they are very accommodating in terms of putting the six 1-gallon boxes outside for me to quickly scoop up, and well as payment options. It's a huge thing to have access to exceptional water at a super reasonable price, and I'm thrilled to have found Artesian Wells~

From the owner: home and office water delivery, private label, custom label, tanker trucks, 1 gallon, 5 gallon,…read moresports bottles

I'm embarrassed to admit the # of water bottles I was going thru on a weekly basis since I really…read moredisliked the taste of the water at my house, but we are (almost) a water bottle free house now thanks to Culligan. Jim from Culligan came by on a Saturday afternoon and convinced us that we would be satisfied with their water filtration system. A week later it was installed and I've been drinking more water than ever since it tastes so good! Even my just as picky daughter agrees this water is good. There was a slight issue that our ice machine was hardly producing ice after they left, but they came back to check it out after a quick phone call...and now we have plenty of perfect tasting ice and water. Highly recommend! It's a bit costly, but no more than you'll spend on bottled water for your home if your family consumes as much water as mine does.

They've been great for us. Recently had 10 bags of salt delivered and the gentleman brought them in…read moreand into my basement and even filled up the machine. Always been pleasant whether it's water testing or fixing my RO system etc.

Pleasant, prompt service. Extremely cost effective. Customer service staff is top notch. Definitely…read morean overall improvement from my most recent water provider. I do recommend them highly. And, they also are my water softener provider, so it is a double bonus in using them.

The delivery schedule is rigid and unaccommodating. If you ask for a specific date, there's an…read moreadditional $35 fee. I got distilled water for my humidifiers to eliminate white powder residue. While it worked better than tap water, it still left too much residue. The five-gallon bottles are heavy, unwieldy, and nearly impossible to open. Overall, the service is too expensive. It would be cheaper in the long run to have a reverse osmosis system installed. Customer service operators can be rude.

What can be said about water? Or a company which deals in water?…read more Well, let's see. About five years ago, I bought my current home. In the basement, there was a faded, lime-green water softener brine tank and recharge tank. It was "antique" - but wasn't in use (it had been bypassed). There on the front of that brine barrel was the logo for Fox Water. Since the tank was so old (30 years or more), I figured Fox Water might have been long gone - and I stared at it every day for two years before finally looking them up for an estimate on removing it and replacing it with something useful. Even though it was a few years ago, the conversation on the phone stands out in my memory as the thing that sold me on hiring them. It's a family-owned and operated business - and they really know their stuff. The price for a new water softener was agreeable and the experience of "water softener sales and service" was as titilating as it sounds. Now I have soft water, which makes everything about my life a little bit better. But wait, there's more... A little over a year ago, we heard some disturbing news about some of the wells in Madison - that there were chemicals in some of the wells, but they were "within acceptable limits". Our concern (and our desire for tastier water) led us to buying bottled water (for a dispenser) from Fox Water. I choose to run the empties back to Fox Water every month or so, and lug the full ones home and into my basement for storage. Just yesterday, I stopped in to drop off the empties and pick up some full jugs - and the chap who loaded my water in my truck complimented my baby for being awesome. Their price for bottled water (from Nicolet) is very reasonable - they're always friendly when I stop in - but when you compliment my baby, congratulate me on being a dad and shake my hand? Sold. Customer for life.

I go to Fox Water because they carry Nicolet bottled water. Boss man Ray is quite unfriendly…read more (Probably saves his nice face for the customers whom he knows better. Good for them, bad for people like me.) His employees are generally friendlier, which makes my trips there tolerable. I put up with Ray's surliness because I like Nicolet water and don't know where else to get it.

We called to have our softener inspected and turns out the regen system wasn't turned on (head…read moresmack). Trevor, who helped us was extremely kind and knowledgable. We didn't feel like it was a wasted service call as we enjoy learning about one of the vital machines that help keep our water safe and our sink from staining. Our softener was under 7 years old and we weren't pressured to buy a new one (thankfully). He gave us his card and mentioned that he will check in a the next week or so to see how things are going. If this is any indication of how this company runs, I will forever use them for all my softener purposes. 100% recommend! Thanks for bringing a rockstar to our home. Cheers,

Last fall ordered 15 bags they only brought 6. Had a salt delivery scheduled for today. Waited all…read moreday then called at 3:30 and they said it's coming a different day. All done ordering salt from them. Yuk.

I had the Culligan Advantage Plus Plan and was paid up through mid-2026 when I received a letter in…read morethe mail saying Culligan was discontinuing the plan as of July 31, 2025. No mention about a refund of my prepaid amount and one week's prior notice. I had to call to find out what was going on and they blamed corporate. Typical of their usual poor customer service. They're only concerned with money -- and they nickel and dime you for everything and you never know what's included and what's extra. I had been a customer for 17 years. No more. Do yourself a favor and find a better company.

I have used culligan, ever since I have moved to the area, they are very friendly and their prices…read moreare reasonable, I have salt delivered and water and if I run low on salt they come right out and deliver no problem.