The quality of service was top notch! Very respectful team and I have recommended them for a family members move! read more

Century Moving Services - Great hardworking day spent with the Century Moving Team!! Highly recommend them! - Movers Near Me - Passaic, New Jersey

The people , their integrity, speed and efficiency. They are friendly and careful at the same time. It was a pleasure to work with people respond to my issues and needs in such a way. read more

The worst packers/movers I've ever dealt with. The boxes they 'took very professional care of' were all dented in. Thank goodness I didn't pack anything in the boxes that were breakable that I was concerned about. one of the packers pissed all over my toilet and bathroom floor that we had to clean up after. I would not recommend them to my worst enemy. They try to act like they're so nice and professional but they neglect to tell you that their estimate is actually underestimated by 25% according to the foreman of the packers. read more

My experience with Century Moving Services was great.They moved us from New Jersey to Florida. We have no complaints at all with the service or quality of their work. All the movers were courteous, easy to deal with. Excellent communication with my contact person Zeek. If I was to ever move in the future, I would use them again. read more

Everyone we dealt with was very nice. Sadly, that does not compensate for the damage done to our belongings. You would think that a long distance moving company would protect large pieces of furniture with more than 1 moving blanket, but they did not. As a result, things that were stacked rubbed through the blankets and gouged many pieces of furniture. Also, the moves used packing tape directly on our wood furniture marring the finish. Some items were broken on arrival and the driver told us he picked them up that way from storage. We could have been notified. I would not recommend them simply because of the way they packed our things. Interestingly, the items we packed ourselves arrived in perfect condition. Read more at: https://www.mymovingreviews.com/movers/century-moving-services-4798 read more

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IT TOOK 4 WEEKS FOR ITEMS TO COME...Sleeping on the floor for 4 weeks was fun!! is this a joke or a scam? not sure but we will be filing a claim and going to BBB. Items arrived damaged and missing, and they requested additional money once they finally came. read more

Absolutely the worst moving company ever! Buyers please do this before you commit to excepting their quote, have and ask for a representative to come give a physical quote. Don't rely on the initial phone quote as Daneilla, jimmy, Zeek, will use the lowest rate possible on square footage. On day of pick up and 2 days prior of closing on the home they bumped us on the quote by $4700. Donot deal with this company as it's a shady tactic to have you pay more in a vulnerable situation. At first they are very nice and polite willing to help you through the process of getting things ready but at day of pick that's when you notice the Delay in responses if any at all, the unread emails and then the fingers start pointing to different employees. We have tried reaching out multiple times and we have not gotten anywhere. Obviously they donot want to reimburse us for the missquote and after reading other reviews it looks like this is part of their process. As for our personal items and furniture close to all were damaged and chipped/scuffed. So far we have lots broken items, one chair leg completely snapped off, dressers and bed sets totally damaged on each corner even being wrapped in blankets by them. You would totally have to go out of your way to get this type of damage on most things. One dresser top looks like it was dragged on concrete, how does that even happen? One box had personal memorabilia in it and clearly marked donot stack, fragile very fragile well the box came in stacked in the truck. Obviously crushed the items and shown to the driver. He looks at me and said yeah they stacked it and didn't even read the bright red stickers stating fragile. Still going through the process of getting some type of reimbursement from there insurance BUT I still have not gotten a response from this company. So at this time I have started the process with the attorney generals office, the better business bureau, all social media outlets and actually sat down with a lawyer to find out if we have a case by being scammed by false advertising...... BUYERS BEWARE read more

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A moving broker hired these clowns. They showed up and doubled my quote to over $4,000. They also have like a 50 page contract they fly through with little explanation. Get as much insurance as you can as they will destroy your items. Also sent one guy. He was 9 hours late, took another 20 min to smoke a joint, then couldn't unload a thing. I had to help. Then he left for store (assuming for munchies), he was gone for over an hour. I operated their lift and unloaded most items myself. Driver said they didn't pack good and everything shifted. $3150 in damages. I lost $7,000 to move a small one bedroom. They hide behind contract and take no accountability. Pure garbage and unprofessional read more

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I've never left a review, but these folks were SO bad I felt compelled to warn others away. I've moved a lot over the years, and this is BY FAR the worst experience I have had. I specifically asked them if they could deliver my items within a specific time period, and they said "yes, no problem." Then, they delivered over 2 weeks late. And so much of my stuff was broken. Whenever I called, they told me what they thought I wanted to hear - lying the whole time - and changed their story when I called them on their lies. Everything else the other reviewers say about this company is true - they are horrible! read more

PLEASE READ!! IT'S IMPERATIVE AND WILL SAVE YOU MONEY & TIME!! DO NOT USE CENTURY MOVING SERVICES!! Do not ignore this review!! Century moving is very nice and professional until they receive your money. No matter how much you try and communicate with them to ensure there are no issues or additional fees...you will incur such issues and additional fees. There is a receptionist named Wendy who never knows what's going on. Whenever you call for a status, she will either put you on hold and the call disconnects or she will never call you back. If you're lucky/unlucky, like me, someone else will answer...in this case a guy name Zeek "part owner" who will get on the phone and apologize for Wendy's behavior, only to not be available when things are not going right. Things will not go right, trust me. Then you will get a call from a variety of other "important" people within the company. They will not offer a resolution, but they will defend their personnel, talk over you, and give you unreasonable ultimatums or flat out lie to you about the situation (or what they are "willing" to offer to alleviate their mistakes). The company doesn't work on weekends or holidays. However, they wanted to deliver my household goods on July 4th, which is a Federal Holiday. Mind you, I'm Active Duty Military, and I accommodated my schedule to their availability due to the fact I work at all types of hours and weekends. The items I wanted to have moved were picked up on May 31st. I was told by the broker, and again by Wendy, there would be a quick turn around time from 5 days to 14 days for delivery once the items were picked up...but they say it will be 21 business day on their contract to be on the safe side. Let's do a timeline. I spoke to a broker, who gives a quote and collects a down payment prior to your belongings being picked up. That quote changes to a higher price once the driver arrives to the place where your items are being picked up. At that time, you only have 72hrs to cancel the transaction if it doesn't work within YOUR timeline which you have provided for the Company before they send anyone to your location to begin packing/loading. This does NOT include weekdays and holidays. The end of May is Memorial Day Weekend (a holiday, which they already said they don't work!). Therefore, you really can't "cancel" the transaction without a penalty or losing your down payment. Hindsight, I should have forfeited the down payment and made the move myself. The movers are very nice, so we allowed them to load our items. After all, they weren't the problem because they were willing to work with me despite what the "major corporation" verbally and contractually agreed upon. After all of this, I'm told someone will call us the day our items are loaded and we will get an estimated date of delivery. I explained our Active Duty Military status and told them I just needed time to react to whatever day they said they would be available to deliver our items. There was no communication whatsoever from Century movers about the packing, loading, or delivery date of my belongings without me taking the initiative to reach out on a weekly basis to receive some type of update to any movement of my property. Now, all of a sudden, they are willing to make an "exception" and deliver my belongings on July 4th (a federal holiday which they told me they do NOT work). They are now doing us a "favor" by delivering our belongings on a day which they do NOT work, and if we are not available they will charge us $1,000 for overnight delivery. Or we have to pay for the time the items are in storage. In order to get our stuff, we have to pay for an additional vehicle to pick up our property in conjunction with paying for the storage and whatever remaining balance there is for a delivery that never happened. A move initially quoted at $1,700+ changed to $2,300+ once the drivers arrive. An additional $1,000 to "re-deliver" and who knows what we will need to pay to finally get our stuff and move it on our own. Do not use this company!!! Please shop around. If it sounds too good to be true, it is!!! Read the real reviews of the dissatisfied customers from this year and the previous years. People are not lying or acting like "disgruntled" patrons when they say this is not a trusted company. This franchise is all about the money, and once your initial down payment is taken, the price only goes up from there. I've even offered to come pick my stuff up myself. This entire ordeal has been a nightmare! At this moment, I still do not have my household goods and do not know when I will be able to get them! read more

BUYER BEWARE!! They are the biggest SCAM artist in the moving industry and my experience with them was horrible. If this allowed for a negative number as a rating that would be too generous. They are contracting out by another large moving company and give you a great rate over the phone and then when your hands are tied behind your back...they delay your pick-up date...then when they do show up they charge you double your quote. They want all cash or money orders...most likely so you can't dispute the price and try to strong arm me in making full payment which I refused so I would they would have to honor the delivery. I am so glad I refused that because after daily calls to them and no call backs...they are absolutely the rudest, least customer service company in all my years I have ever dealt with. After repeated calls and LIES LIES LIES from them. I was originally advised 3-7 days to get my belongings - this turn into 16 days. Then, of course, they show up and had to walk 10 feet and demanded more CASH hundreds of dollars or they would not give me my belongings. Don't even bother trying to reason with them or call to complain to them or their owner - they give you a line of BS and lies. I did not contract with them. I contracted with Continental moving and how they can deal with this scam artist of a company is a clear reflection on their company and integrity. Moving is stressful enough and to have to deal with these con artists is an absolute shame. I will be filing a formal complaint with the moving regulation board. They should not be allowed to do business. I repeat, do not use this company, and save yourself from grief and your hard earned cash! read more

They poorly packed delicate objects and antiques. I did purchase extra insurance from their recommended agency. The Baker Insurance Co. I mailed around 400US$. They said it had to be postmarked by a certain date. They sent me an incomplete contract. They never explained that that figure had to do with weight and cubic feet. We left New York State and traveled to Florida to meet our furniture. I never understood there was a twenty-one day delivery window. We Waited two weeks in a local motel. When I was given a days notice of their arrival time. Their truck was too big to drive into our new condominium complex. They had to repack into a smaller vehicle to comply with the condos delivery rules. Especially no weekend delivery They put the bed and large furniture where we wanted and were polite and hardworking. Forty some boxes later. It took me and two hired friends two months to arrange and unpack. What a horror. There was much damage to ornate stained glass lamps, Chrystal &, ceramic plates from France. I had to submit a detailed inventory. I was told to wait while they sent an estimator over to access damages. I was told to photograph and keep all smashed and damaged goods. The estimator never show up and I waited another two weeks. They said my financial estimates did not conform to the weight of the total shipment (?) they said if I had done any packing myself it was not covered. Thankfully they did all the packing. Their delivery people insisted on cash only at time of delivery. They did not give me a receipt and I couldn't prove the delivery date. I'm still negotiating with a very understanding representative. Six months later we seem to be agreeing on a settlement. Read your contract, take pictures of your valuables and happy traveling. read more

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My review would be a 0. They were late with my belongings, looked for every chance to charge me more money, broke a lot of my belongings, vacuum, bicycle, dishes, appliances. Absolute liars and cheaters only out for the money they can get from you. read more

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Avoid this mover. I got stuck with them when another (equally bad) moving company dropped my stuff off with them for the last leg of my move. I scheduled a delivery date with them. They did not show up and did not contact me. I scheduled a second delivery date. They showed up a couple hours late and then demanded an extra $500 before they would start the move. The movers appeared to have very little experience and they did significant damage to our hardwood floors. They are terrible to work with. They lied to me several times and were very rude. Avoid if you can read more

I don't often write reviews, but I've rarely had this negative of an experience with a company. Terrible company - they will quote you a low price up front, knowing full well that there will be a multitude of additional fees. The sales person did not include items that I listed out on the original quote to keep the price low and lock in at that price. The actual price more than doubled. And on top of this they charged $600 extra for "shuttle service" as they said they couldn't pull over on a country road. They purposefully quote you low, lock you in and then the week of your move add additional charges when you have limited options to go with other companies. DO NOT USE THIS COMPANY. Will be reporting their practices to the Better Business Bureau - they should be up front in their costing. read more

ABSOLUTELY the WORST moving experience ever. I would rather take my chances with two blind teenagers and a pickup truck. DO NOT USE THEM. It is that simple. From start to finish our move was a disaster. I am a military brat so I know what moving is like. I have moved many times in my life. Never have I had an experience this bad. It started with a smooth talking salesman who convinced my wife it would only be about $2000 plus a few extra charges to move our entire place. When the movers finally came (which was nearly 48 hours into the 48-hour window) they said the fee was going to be closer to $10,000. The mover said, and I quote, "Good luck finding another moving company". I placed an angry call to the owner but by this time, we had no choice. It was the 11th hour and we had to get our stuff out of the house. In fairness, they did negotiate a lower rate that was only 3x their original quote! The movers left our front yard and our neighbors yard littered with cigarette butts. They left a ton of trash behind and we discovered too late that they had also left a few cupboards untouched. We had to throw away so much stuff because of their lack of professionalism. Another few hundred bucks gone! They told us that our furniture would arrive within 14 business days and we were assured repeatedly "It never takes this long. You will get it within a few days." The moving van arrived 16 business days from the day of our move. We slept on an air mattress for nearly three weeks wondering when we would ever see our precious belongings. This alone is worth one star. The salesman lied again to my wife telling us the van would arrive on-time knowing full well that this would not be the case. Eventually, two men arrived in a massive 18-wheeler semi. This was a much larger truck than what picked up our stuff. What they do is pickup your stuff and then ship it to a warehouse where it sits until they can find enough loads to consolidate into one trip. This is how they save money but you pay the price in damaged goods (they are loading and unloading your stuff twice and mixing it on the same truck with other people's stuff). This is also why it can take up to "14" business days. What a joke. On the arrival date the driver tried to tell us that there was an extra $100 elevator fee. There was nothing in the contract that described this. He was merely trying to pull a fast one on us and he eventually relented when I shoved the contract in his face. Nice guy huh? In the end, we had several pieces of broken furniture and some scratched walls and floors. Some of the boxes arrived looking like accordions. We are filing multiple claims. I am so glad that this miserable experience is behind us. Please do not use them! read more

This is by far my worst experience with any company. They quoted one price they demanded $1,000 more, despite each item was listed on my inventory quote. They parked illegally, then charged me for the $75 ticket. They delivered late, and then charged me an addition $350 carrying fee but refused to measure, and I was right next to the elevator. They refused to wear a mask, had no tools to build the furniture, broke my two best pieces, and lost 2 boxes. The driver broke the garage loading fence, but most importantly, they threatened my son if we complained. We have now been waiting over six months for the claim. Only to find out that the only want to pay me $67! STAY AWAY for this moving company!!! They are immoral! read more

I NEVER got reimbursed! Never got a phone call for apology or anything ! How can you say that!!! I wished i seen this message sooner. read more

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STAY AWAY from this mover ! 1. They increased the cost after loading my stuff on the truck (not sure if they would increase it more when delivery) 2. I HAVEN'T RECEIVED my stuff yet!!!!!! It has been a month!!!!!!!!!!! PLease let me know if there is org that could help with this situation! read more

I guaratee no review over 1 star for this company is real. Just keep that in mind as you're reading through these reviews. Besides breaking my furniture they didn't show up on the agreed upon date but at 4:30 the following morning, they did not do a walk-through and change my original estimate before moving things onto the truck (illegal - once they move things onto that truck that original quote cannot legally be increased), they took so much time complaining about how much 'stuff' I had (all of which, oddly, fits into ONE ROOM with room left over - that's how much I have) and how 'heavy' it was (in particular a 50 lb heavyweighy boxing bag, which they basically refused to move because it's too heavy so I had to leave it) that it took them HOURS to do a simple move - a move in which they did not honor the agreed upon moving date, instead showing up on the very day we were due to leave town and had a 10 hour drive ahead of us. They complained that everything was not packed when we paid for help packing, and which we frantically tried to finish ourselves when they never showed up on our set moving day. In fact I ended up having to just leave about 1/2 my possessions due to these scam artists because they took so long loading in. Then, after loading less than had been planned for they doubled our move price from around $3,700 (a quote a was told would be based on weight and lowered if my things weighed less than the quote was based on) to over $7,000 and threatened to unload my things in the street if we didn't sign their document agreeing to that price - which, again, is illegal as they had already loaded the truck. They did not provide me with actual weight of my items when I asked - illegal. He demanded cash, which is illegal when the documents we signed agreed to payment via the same card we had used to put our deposit on. He also never provided a receipt, which is also illegal. In fact he never provided any of the documents he was legally required to do. We also had a 2nd stop to pick up items from a small (8x6) storage locker, at which these 'movers' refused to actually move anything but instead required my bf to do the actual work. Then the head guy demand a tip, which is illegal for movers to do, but since he had already threatened our items my bf just paid it (but only to the two helpers who were incompetent but not threatening). And, to top it off, the guy who delivered our things - in a small white truck - told us we'd been ripped off. As if we didn't already know. Notice a pattern between what happened to me and to others giving honest reviews? Believe the fake reviews if you want to be bullied, threatened, have your belongings destroyed - or end up having to abandon many of them - and ripped off by thieves. (I urge everyone who has suffered because of these scammers to report them legally to the FMCSA and BBB. Also, I was set up with Century via Long Distance Movers, who never revealed they are a broker - you can read a longer more detailed review on the mymovingreviews site under Long Distance Movers reviews.) read more

Century Moving Services - Century charged $7,000 to move this one room of things. - Movers Near Me - Passaic, New Jersey

Beware this company, during pick up they told me the truck broke down and they again had to delay pick up 3 more times after that (and I heard from another client the "truck broke down" story is common) I was told I would get a discount since the third time they moved pick up messed up my travel plans, which they later retracted and when I asked to talk to a supervisor to find out why they said no I can't talk to him. I was told my furniture would arrive within 10 business days, the drop off day just like pick up day kept getting delayed, and then on the 10th business day after I called to find out where my stuff was they said "oh it's going to be 30 days now" I tried to pull up the contract to reference to them why that was not okay, and lo and behold the link where the contract was now disappeared and was replaced with a website that said "This Job is Booked" I still don't have any of my furniture, they won't tell me when it will come, and they won't let me talk to the supervisor when I call. Stay away to avoid stress and wasted time and money . read more

Also known as Century Moving Group My initial conversation with Kyle, made everything sound swift and easy-going, he was obviously trying to get me to buy in so everything sounded great, he sent me a quote that same night which I had included everything I was going to have move, and said the price shouldn't change from that. The night before my move (9/28/20), Heather and Jessica Chieffalo (dispatch dept. supervisor) called me to confirm my move for the following day. Jessica specifically stated the price would NOT change, and if it does, to contact her, because "The guys could just throw it on the back, it's not a problem" I wanted to make clear of this as I was paying CASH and would have only the amount I was told. Well the next day after they packed everything up, they wanted to tell me it was going to equal a total of $600 EXTRA, which I had to pay $300 up front and the rest at drop off. I called Jessica, no response, even called her 2 days later, messaged her, NO response I had been trying to contact their customer service since this happened. Every time I spoke with someone, they always said they would "look into it and call me back" I spoke with Heather, Mike Harris, Nina (multiple times) about this and NOBODY ever called me back. The day before my furniture finally arrived (Took 2 months to ship from CT to CA) I called Nina and she told me that her and Jessica were having a meeting about my situation and would call me back before 3pm E.S.T, I never received a call back. I called the next 2 days and spoke with another person who said Nina was not there and doesn't know when or how I could get in contact to find out what happened. I had to end up paying the extra $600, nobody ever helped me look into this and nobody ever called me back. The movers were very professional themselves, but my mirror was broken upon arrival. I would NOT recommend this company as you will not be able to get any answers from these people and FALSE PRICING read more

WORST MOVING COMPANY ON THE FACE OF THE EARTH. Complete scam artists. They showed up and charged me $3,500 extra and on top of it, broke a 75-inch television, lost all the pieces to my daughter's bed, and scuffed numerous items. On top of it, the foreman totally tricked me into signing the documents that opted me out of full coverage. He simply said, please sign here and here and there were about 30 documents. They are a deplorable organization as is New York Best Movers who contracted out with them. After everything awful happened they wouldn't even call me back (Danielle Gold specifically). It was sooooo, sooo terrible. Please don't ever, ever, ever believe them and their prices. You will completely regret it. The thought of them makes me want to throw up. read more

Quote effectively doubled when they received my stuff from the storage unit and "measured" the volume even though we had been accurate with the item descriptions. By that time they already have your items taken so no going back. Cash only payment and the option to pay through credit card (as I was remote during the pickup) gets you slapped with 6% additional payment fees. An entire scam, do not recommend. read more

I would rate this company a negative 100 if I could. I ended up with them through Merit Movers which is a SCAM artist business. This company is HORRIBLE!!!DO NOT USE. I am still waiting for my belongings 2 weeks later. They are rude, they doubled my quote, and down right lied as about everything. Once they get your deposit plan on never seeing it again if there is an issue. I warn you DO NOT USE THEM. Hopefully my belongings will show up before my lease it up. I don't want anyone else to go through what has happened to me. read more

They broke my 65" LED TV. When the woman walked around my house and gave my quote she said the TVs would be boxed and secured. When they took it off the truck I saw that the only packing they did was put a thin pad over it. When they removed the pad it was apparent that there was a huge crack in the screen. The TV is useless now. The owner came out and looked at it. The next day he said they would refund me $460 on a TV that cost me $2600. I was specifically told before the move how they would pack it, that was not done, and their negligence cost me my TV. read more

Century Moving Services - My $2500 TV is useless now. - Movers Near Me - Passaic, New Jersey

After an overload of incoming calls from various companies I decided to go with Century moving. I planned two moves with them and I was very pleased with their services. My move was from NJ to CA for my uncles was from NJ to CA. All the furniture from both moves arrived in good shape except for two ikea pieces (saw that coming) I want to thank my rep, foreman and the whole staff for being patient with me. I will hire them for when the rest of the family move to LA! read more

Trash company....I will never understand companies who conduct business in the manner that century does. Wouldn't it be more profitable to run a square business with a good reputation? It has to be absolutely exhausting waking up everyday and dealing with dissatisfied customers as a result of not following the rules and regulations governing your industry. We spent hours on the phone with your employees over a 21 day period. It doesn't take a business degree to understand how those resources could be better utilized to help grow your business. What's your goal here? To try and rip off one time customers with no intention of obtaining repeat business? Please don't tell me that you don't know what you're doing, because the regulations are available to the public and they are in lament terms for everyone to understand. Your non-compliance with these regulations is clearly intentional, and there's no way you could plead ignorance in a court of law. Fortunately for you, you operate in an industry where regulatory enforcement is near impossible for the consumer (which you clearly already know). Feel free to reach out if you would like to hire me as a consultant to turn your trash business aroun To the consumer: if it's too late and you've already contracted with century, then here is a few tips in dealing with century: #1: don't trust the weight tickets that they provide. I called their bluff and demanded to observe a reweigh in which the consumer is entitled to free of charge. It also has to be done at a CAT scale of your choice (don't let them try and pick the CAT scale as they will pick one 3 hours away from you). Careful Zeke....if those tickets happened to be proven fraudulent that's a big no no. #2 save your time with regulators / lawyers. The DOT will do nothing for you and lawyers are too expensive given the size of most moves. Go directly to small claims civil court. #3 you can ask local law enforcement to be present during the drop off in case things go south. #4 they have 21 days to get you your stuff. On the 22nd day call your insurance company and submit a theft claim and go file the police report (don't wait or let them string you along) #5 don't waist your time calling these crooks. You'll never get a straight answer or any useful information. read more

Stay away from this company!!!!!!!!!!!! If I could rate them it would be minus stars My move with them was so bad, if I could save just one person from going though with what happened to me its worth writing. I have over 50 photos of all my broken items, missing my belongings I was told that shifting items happens the driver must of had a head on collision!!!!! The company uses brokers that sell the job and my price went up to over fifty percent The company will not help at all make this right STAY AWAY read more

When searching for a local moving company, I came across this one. I was a bit reluctant at first, due to some of the mixed reviews that I have read. Long story short, I decided to go with my instinct and hired them. As someone who has moved about 6+ times within the last decade, I have never come across such a professional company. All the workers were so friendly, courteous, and understanding of my wishes. They treated my furniture as if it were their own, taking care of it by wrapping it exquisitely and being beyond careful when transporting it into my new home. This company has made my transition into my new home much less stressful and easier than other moving companies I have hired in the past. I would highly recommend them to anyone due to their professionalism and excellent pricing. read more

I agree with ALL negative comments below. SCAM! Polite and courteous up front, evasive and rude at the end. Quotes low, charges DOUBLE BIG sales pitch on the extra care that will be taken, and never done. Multiple items broken or missing at the end. "LOST" TV purchased for over 2K, broke a 3K bike, multiple broken crystal and china, broke a CHUNK off a family heirloom desk that had just been refinished, and was in perfect condition. Wrapped mattresses in DIRTY blankets, instead of "sanitary mattress bags" promised. DON'T USE THEM. PERIOD! read more

This company tells you that the prices are great making it seem like the price will be one thing and turns out to be something else. We paid double of the initial quote. The foreman was rude and was only concerned with how his company was going to be paid. They broke some pieces of furniture and left other pieces in my living room and couldn't use common sense to get them up one flight of stairs. DON'T USE THIS COMPANY ITS NOT WORTH IT. read more

They don't know what they're doing when they are quoting you. I told them every item I would be moving across the country and when the movers arrived they said that certain items would have to be put into "boxes" (because they weren't boxes, they were just pieces of cardboard) and I was charged extra for those items. I also wanted to be sure I wouldn't be charged a large amount like a friend who used a different company. Anthony assured me I wouldn't and said they probably used a broker and I wouldn't pay that. WRONG! I ended up paying $3,000 more than the quote. I was also assured by Anthony that it would be their company that would be doing the packing and the moving. WRONG AGAIN! My stuff was moved to a different truck and another company moved my stuff across the country. Don't use them. They are liars and unethical when it comes to their practices. read more

(1) Only after putting down a deposit did I discover that the window of time in which movers would show up was 48 hours long, and that I'd only be given an hour's notice max before they came. (2) They kept me dangling in limbo until 5PM on the first of those days. Manager promised a crew would show up between 7AM-noon the next day. But (3) Next day, at 12.30, nothing. I called to ask WTF and they said "one of your drivers is out" and they spent the next two hours "seeing what they could do." So I had to find a last minute mover at 2PM on the day I had to be out of my apartment. Then, (4) They kept my whole deposit because I "cancelled" and (5) Throughout all of this, the manager kept calling me "sweetie" and "darling" even after I told him to stop, because apparently it's still 1964. I'm sure they'll write a nasty reply to this review, but if you'll notice, there are 42 one-star reviews here (which I didn't see before booking them), so, judge for yourself. read more

Came earlier the expected to pick up and had to move into hotel also when called for furniture sent to VA when closed here took several weeks and when left my home in NJ truck full and est. came to 4 x that amount also arrived in VA trucker called me not company and added 250. for gas and tolls and told me needs to go to NC first how can they deliver with full truck to another stop well found out as unpacking of things lost and trying to remember what I took almost 4 mos. before was not easy had to fill a claim with some insurance company and even now find things missing and many antiques broken.......son said his clothing smelled like was in a flood.....and from friends heard NJ had much rain . If you more to another state sell all but clothing and kitchen stuff cheaper to buy new then to move. ' read more

If I could rate them a 0 I would. AVOID this company at all costs! They are scammers, liars and con-artist. I blame American Moving Company LLC. That's who I called and they are a broker, which He (Jamie Diggs) failed to mention that to me. He was so nice and professional during time of booking after that jamie was GHOST! He wouldn't follow up with any concerns or questions. But neither would Century moving service. ( I will post their reply email when they found out I left a bad yelp review) Century Moving are very unprofessional, rude, disrespectful, uncaring and has a screw you attitude. i paid $1792 deposit and owed a balance of $2021 day the movers arrived at my new house, day of move the mover asked for more money, my daughter gave him $1000 cash then he asked for more $800 he said I had too much stuff ( I had 60 medium boxes purchased from Walmart, a full size mattress, chest and dresser, twin size bed with chest and dresser, small freezer i had at an apartment, a queen size bed, dresser and chest, a small kitchen table 2 32inch tv's , 1 40inch tv). I was picked up in a small box truck. the scheduled day of the mover to drop off my belongings and i got a call stating the semi truck couldn't fit down my street( i had my car delivered will post pic) so they demanded another $900. i am currently missing a 32 inch tv, they broke vases and candle sticks ( box was marked fragile)and I packed my own boxes so why is my stuff in their boxes AND why are some of my boxes ripped open and some have different tape looks as if someone went through my stuff. PLEASE do not use this company you would better off using a house and carriage everything about this company is wrong and foul. Take your money and business else where do not make the same mistakes i made i am willing to send more picture and/or answer any questions if you are thinking about using this company also the workers were arguing about money and cussing at each other in my house i recorded that as well read more

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First warning flag: they gave me a 3 day window but said (on the phone - we'll come back to it) they'd honour specific dates if I had parking or building restrictions. I sent an email an hour later, having booked special parking but didn't get a written response. Instead, my partner was assured (over the phone) repeatedly that my chosen date was fine. Morning of move date, at 9 a.m, I get a call starting with 'looks like there's been a misunderstanding and we can't move you til tomorrow'. I'm furious, so I say ok and put the phone down to calm down. Call back and explain to them the whole process only to be told that in the written contract it always said 3-day window and it's in the contract and it's not their problem what someone may or may not have said. Second warning flag: they offer to come next morning at 6 to avoid traffic, but don't show up until 9. At this stage I just want to get it done so I'm like whatever. I watch as two of the guys carry things down and one basically sits in the truck. My boxes, even the ones marked FRAGILE are thrown in with zero care. We get to the other side, and they spend 30 minutes saying they might get a ticket if they park where I want them to park and I'd have to pay for it. I say fine, but they decide that one guy will stay in the truck and the other 2 will unload. All my belongings are now sitting on an NYC Street, about 200yards from the entrance of the building, and no one to watch over them (I only find this out when I come back from buying them lunch and cold drinks as it's a hot day. More fool me). Once everything is unloaded, one guy starts driving the truck around the block 'to avoid a ticket', which I would have been charged anyway, leaving two guys to do the work. Even though I'm paying for 3 men per hour, not 2. They break the elevator. We spend an hour waiting for the repairman (again, I'm paying for the time, remember), who comes and says that their pushing on the door unhinged the wheel and he doesn't have the part. Now the head office says that if I want them to keep working I'll hve to pay extra for the stairs and the extra time it will take. I point out it's their fault for damaging the lift and I get told to pay $1,400 for 'time already spent' (even though a good 2hrs at this stage have been just not doing much and the guy in the truck has completely disappeared), threatening to leave my belongings on the street if I don't pay up. So I pay, using a credit card I keep for emergencies and which I haven't used in a few months. One of the movers reads the card details over the phone, which no one questions even though it's illegal as they shouldn't accept it other than from the card holder. Couple of hours later, head office calls again and says they'll charge me another $400 upfront for the next few hours and if it takes less time then tough, but if it takes more time they'll charge me again. Again they threaten to dump my things on the street if I don't comply. Again my card details are given over the phone to someone I don't know by one of the movers. Meanwhile I'm carrying my stuff up the stairs to try and get things moving. Two hours before they finish, the third guy shows up again, says hey should leave my stuff and they can come back tomorrow, but luckily the other two are nice kids and say no. Finally, 10 hours after the first arrived that morning, they leave. No one walked through with me to make sure everything was accounted for and not broken (spoiler: things were broken, including a sofa), received no receipt for what I paid, nothing. So I'm disputing the charges, but between the threats, outright racketeering, waste of 2 days' work for me, an apartment in shambles (everything was just dumped in, furniture was left unwrapped and sitting upside down or on its side), oh and missing a close friend's funeral thanks to their shenanigans, frankly even if I get some of the money they extorted from me back, I will still feel traumatised by the experience. Oh and all this was for a move of less than 5 miles by the way. $1,700 and 10 hours. Let that sink in. Coincidentally, a few days later, two fraudulent charges of over $500 are made on this credit card. The one I had used for the first time that year with them. The one whose details were read to persons unknown who also had my full name and address. I'm not accusing anyone, but make of that what you will. Bottom line: these people are aggressive, unprofessional, will gouge you for money by threatening to withdraw their services once they know you have no other option, will threaten you, will overcharge, will charge for work not done (the third guy who I was paying apparently but who disappeared for hours, leaving me to do his work and thereby also extending the number of hours they charged me for), and break your stuff. Do yourself a favour and hire someone else. read more

Never. Ever. Again. I have moved a total of 15 times in my life and this was by far the worst. The customer service is awful. They told us they could deliver our stuff from Pennsylvania to Oklahoma in two days. My fiance and I asked first to make sure this was okay and it's nice to know timeline since we also have two dogs. Once getting confirmation we signed the contracted agreement. It has now been over a week and we still don't have our things!! I packed for three days because I trusted that they would bring our stuff to us in two days time. Now I feel like they took advantage because they charged us nearly double the estimated cost of what it was originally estimated!! Luckily we have family where we're moving to who have been kind enough to let us stay in their home while we wait for our things. They're giving us no sympathy or even trying to be understanding. Awful business. read more

I could never recommend using this company after the experience I had. Items came broken, weeks later than expected and was lied to about the cost. I was then charged the wrong amount and had to have them credit my account following the mistake. Terrible at every turn. Find another moving company. Completely unprofessional. read more

Horrible!!!! Lie after lie about price about delivery date. Filed a complacent with DOT. Next is Attoney Generals office. Don't use this poor excuse of a company read more