I've had occasion to "attempt" to use this company twice in the past year. The first was as an employee of another local business who needed a door installed, which had been ordered and purchased from Century Glass weeks earlier. I called century glass about 3 times in the course of a week to find out about the door, whether it had arrived (which it reportedly had), and to get it installed. I was told 3 times that so-and-so would call me back as the person I was talking to didn't know anything about it. I never even got a call back.
The second time was just today. The door to my residence was kicked in and destroyed by some drunk jacka**es. I asked a friend of mine who does residential develop,ments. He recommended century glass, said to drop his name and I'd get a bit of a deal. I had my doubts but because this friend recommended I thought I'd try again. So called, explained my situation on voice mail. Left two numbers they could call back to. I called again and was told so-and-so has that order, he's in at 9:00AM today. He'll call you back. OK. No call back. I don't care so much if they're so backed up they can't install the door for a while. But a 1 minute phone call back is the least to expect. So I just called them back, let them know the situation and that I was getting someone else for the door. Won't use these guys agains and would never recommend them. This is the first review I've written on any site for any business. Their service (lack thereof, really) has pi$$ed me off enough to do it. read more