I had a great customer service experience with Joel Sweet of Pacific Properties. I was traveling up…read morethe coast of Oregon recently, searching for a home. I was interested in two properties in Coos Bay. Joel was able to meet with my wife and I on the spur of the moment. He gave us thorough coverage of both properties and was very informed on the details of the properties, both the pluses and potential areas of concern. He has been a contractor and developer and really knows his stuff regarding such areas as the architectural design of each property, the potential for appreciation/decline in the property value, the intricacies of the heating, air conditioning, kitchen set-up, etc. In addition, he was a fount of knowledge concerning the immediate neighborhoods of both properties, and the general background of Coos Bay. He has my highest rating as an intelligent, friendly, honest professional!

This business claims to be managing properties, but what they really do is- nothing- They like to…read moreinsist that the owners do their jobs- They call the owners for cleaning; landscaping; and any other issue. Why bother? If you own rentals, save the money and grief- do it yourself.

This office is amazing. While in the midst of trying to short sell one property, I found a…read morefantastic property that I wanted to buy. I got a hold of one of the Johnson Group brokers, Belinda Mace, for help with the purchase. Here is my experience: The Johnson Group is curteous, professional, kind, down to earth, and PROMPT at returning phone calls, texts, and emails. If you want a realtor group that knows you've got a pulse, this is the one to work with. I have to say this because the other realtor offices that I contacted were not so prompt at returning phone calls and were sometimes not even pleasant or professional. Just saying.... Belinda Mace : What a great woman! Belinda goes above and beyond for everything. Her calm, soothing nature makes everything seem okay, even when it gets weird. Belinda is fast with research, questions, answers, and she sometimes supplies info that most brokers/realtors probably wouldn't think to arm or educate their clients with. Belinda just makes everything easy. I cannot thank her enough. I recommend her to everyone I know who needs a realtor. In my opinion, you will not find a more caring, conscientious person to deal with in this area. We completed a purchase with Belinda as our realtor, and I still stop by her office periodically just to say hi and consider her a friend. The Johnson Group is like family.

From the owner: At Johnson Group Real Estate, we pride ourselves in Working For You!…read more We specialize in Residential, Commercial, Vacant Land, and Ranching/Farm Properties. Our agents are dedicated and prompt; quick to meet the needs of their clients. For our Buyers, we strive to find you your perfect home. For our Sellers, we make the process as smooth as possible in selling your home. Call or stop by our office to talk with an agent about what they can do for you!

Troy did an amazing job helping us with the sale of our house. We had some anxiety with our sale…read moreand our purchase in another state and Troy was there every step of the way. He's very knowledgeable about the market and real estate transactions. We had some difficulties with the title company and Troy was always very responsive to all of our questions and issues. We would highly recommend him to anyone looking to buy or sell their home.

My brother passed recently, and we needed to get his house sold. When we arrived in Roseburg, we…read moreasked around for a great realtor to help us. The first 5 independent responses we received from the locals recommended the same person, Troy Schuyler. We knew we made the right choice at our first meeting with him ... so friendly and helpful. He knows the area and market values. Even though we live out of state, he was able to send us the proper documents for signatures and always answered our questions quickly. He found us a buyer within days, and escrow closed early as well. What more could we ask of any professional? We recommend this realtor highly!

Hard working, compassionate and excellent communicator. . Gina was so helpful throughout the…read moreprocess. From our initial meeting through closing, she was professional, present, focused and in communication with us. She oversaw the work being done on the home (we are from out of state), and ensured it was done expediently and correctly. She has many contacts in the area that facilitated getting the work completed. Gina went above and beyond when selling the property, all of her hard work is very much appreciated! I would use Gina again, without hesitation, and would highly recommend her to anyone looking for a realtor. Thank you for being so awesome, Gina!!

We cannot recommend Gina and Beach Loop Realty highly enough. We were impressed with her and her…read morededication from the first meeting with her until the closing of our sale. She went above and beyond to help us sell our property. She was easy to communicate with and always willing to answer our questions. She was knowledgeable, professional, and helpful throughout the whole process. Our entire experience with her was nothing but positive.

Horrible customer service. Owner/manager has a terrible disposition and is rude. Phone calls are…read morenot returned, written promises are not kept, lies are told, and threats are made to your credit by the owner of this company Michelle Cantrell. Would never recommend this business.

Oregon Bay Properties and JMC Property Services LLC have the same address and are owned by Michelle…read moreCantrell. Michelle rents homes for homeowners here in Coos Bay and she is illegally using an Oregon contractor license under the company name JMC Property Services to keep renter deposits and overcharge renters for construction work performed after a renter has moved out. Michelle bills herself under JMC Property Services LLC for thousands of dollars of construction work for her rentals after the tenants have moved out so that she can collect money for normal wear and tear and other construction that has nothing to do with the renter and bills the renters and the homeowners. ( see attached invoice) In my case, Michelle has kept my $1,690 security deposit and has charged me thousands more after I moved out for normal wear and tear and other construction at 90767 Sanddollar Lane, Coos Bay Ore 97420 that was NOT my responsibility. I requested a validation of the debt letter from Michelle back on August 30 2022 via email. In the email I let Michelle know I need a copy of each receipt of the paid amounts to the companies she retained to do the work listed in the deposit accounting form she sent me. Oregon law requires a Validation of Debt be sent within 5 days of a request and in the proper format which she failed to do upon my request. The validation of the debt letter should have a tear-off where I can dispute any charges I feel I do not owe. Michelle Cantrell still refuses to give me the company names and phone numbers of those who did the repairs she claims I owe her for. In addition, Michelle Cantrell rented a home to my son Chase O'Neil and his two roommates at 1964 Meade St North Bend Ore 97459. My son moved out of the rental back in June or July of 2022 at which time Chase requested a walkthrough. Chase and his roommates gave Michelle Cantrell a $1,4300 deposit each. Michelle refused to give Chase a walk-through of the home and kept his security deposit. After the roommates moved out a couple of months later, Oregon Bay Properties performed a walk-through without Chase and his roommates, and charged Chase and the roommates for thousands of dollars above the security deposits for normal wear and tear and other construction and damages from rats and rodents that Chase and his roommates reported to Oregon Bay Properties and requested repairs but never got done. Michelle Cantrell then sold Chase and his roommate's debt to a creditor to gain profit from the rental. Michelle Cantrell did not allow Chase and his roommates to do a walk-through of the rental so that they could address any issues that were their responsibility to correct.

This is in regards to Chelsea Kahler. She was the…read morerepresentative realtor for a property that we were interested in. We had made a counter offer through our agent and it was only within 1500 from what they were asking. She ended up rejecting it saying that she had another offer even after we had agreed to accept the sellers counter. A few days later she notified our agent that her supposed deal fell through. Because of her greed wanting to be both the listing and selling agent she almost cost the sale. Unprofessional and scrupulous tactics. Shouldn't be allowed to sell homes.

This review is for Melanee Woodman. I would give negative stars if it were possible…read more My husband and I found a property we liked on their website. I messaged through the website, emailed and left a message to set up an appointment to tour the home. 5 MONTHS later, I get a response from her. If this is how she does business, I certainly would never recommend her, not even to my worst enemy! We have decided to go through a different realty company and are extremely satisfied with their professionalism and customer service.

I was recommended by a friend to talk with Skip Watwood about finding a home in the area…read more Awesome guy. Friendly and helpful. Also had a lot of patience with us since we ended up being a little late on a few appointments. Believe me....we are NEVER late...but this weekend was a real test for us. We delt with car sickness, changing rooms with motels and getting our drivers side mirror broken from a careless driver...it was just not a good weekend for us. Thanks to people like Skip, there is a glimpse of hope at the end of the tunnel. Thanks Skip for showing us around.

Ruth Wilson is an amazing agent who agreed to work with us after only connecting via online…read moresearches. We drove ten hours from California and she had all of our listings we wanted to see lined up. Met us again the next day to search again. She is honest, genuine and compassionate about the work she does, I would give her more stars if I could.

Working with Mariss was easy and enjoyable. Mariss made the process "fun" since this is always a…read morestressful part of a person's life when they are purchasing a home and selling another in order to move. She hooked us up with local brokers and took us on many of tour days looking for that perfect home. This is not easy to do when working with a client 5 hrs. away. If you want a relator that is dedicated to you and your home wishes, call Mariss!

My husband and I hired Mariss to sell our place in Coos Bay. We came to feel that she had no idea…read morehow to represent sellers. She never tried to represent our interests. She acted as if she was some kind of administrative assistant - whatever the buyer's agent wanted - that was fine with Mariss. She did fine at keeping us up-to-date, but she never tried to act in our best interests. Clueless! Edith

Jason Mann was our agent of choice for selling our house in Canyonville. We requested a list price…read moreof $320,000.00. Jason said "This house would sell for $260,000.00, and we should list ti to sell". We countered and settled for listing it at $280,000.00. Two days later we had two offers, but for some reason went for the first offer as per Jason's recomendation. They offered $270,000.00 and we would pay all of the buyers closing cost. We countered at $275,000.00 and no closing cost, they recounted with full asking price of $280,000.00 and we pay all of the buyers closing cost. We agreed. Turns out the buyer was a tenant or owner of Jason's mothers house. Moving forward we asked for a 45day escrow, and all parties agreed. Inspections were waived, however the buyers appraisal was necessary. The appraisal was lowballed at $260,000.00, which was surprising. We demanded more comps that were relevant in size, age of home, and similar upgrades. They allowed a five day period which expired prior to being used. So we were stuck with the appraisal. The escrow was pushed back 3 times and because Jason told us that the buyers had no place to live, we agreed to rent the buyer our home until the close of escrow. The rent monies would be added to the net proceeds at final closing. The day of closing was here , and we asked Jason if the rent monies were include in the net proceeds in our favor. He said" No, we used that money for the down payment". We then told Jason that was not per agreement, and that the deal would be rescinded if the money was not added to our net profits. Finally he realized we were serious about the agreement, and it was resolved two days later. What we took from our experience with Jason Mann Realty, was that Jason didn't care about us. When we first met him we expressed our needs for a rental to gap our lease termination, and possible interest in purchasing more homes. He not only ignored our needs for a rental, he also put very little effort in showing us prospective homes to buy.

We recently sold our home and purchased a another home. We used J Mann Realty to handle our real…read moreestate needs. Both Jason and Scott were great. They make sure the little things and the BIG things, when selling and purchasing, get done right ! I would recommend them to anyone that wants to sell their home or wants to buy a home.